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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3359
Location
West Seattle Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3504
Location
West Seattle Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3624
Location
West Seattle Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3837
Location
West Seattle Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3665
Location
Kingsgate Branch
Company
Alaska USA Federal Credit Union
City
Kirkland
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to Retail branch partners, the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, financial planning fields, and Retail branch partners. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Retail branch partners and Realtors as necessary to enhance business relations. - Attend Retail branch meetings regularly and make in person visits weekly at the main source for Mortgage referrals. - Provide on-going coaching and training to retail partners as a way to gain quality mortgage referrals. - Participate in quarterly branch lobby days in conjunction with Retail branch partners. - Participate in community events as directed to further enhance and grow business and market share. - Perform other duties as assigned.
ID
2022-4093
Location
4th and Battery Branch
Company
Alaska USA Mortgage Company
City
Seatle
Select State
WA
FLSA Status
Non-Exempt
Reports To: Loan Setup Supervisor, Sales Support Manager   Primary Functions: Loan Setup functions associated with the back-end processing and underwriting of a residential mortgage loan.   Duties and Responsibilities: - Verify documentation supplied with the mortgage application compared to the required checklist. Identify and communicate to the MLO or Processor if documentation is incomplete or missing. - Strong understanding of AUS Findings and Mortgage loan products. - Accurately place initial orders associated with the loan. This will include and is not limited to use of internal and external vendors to place orders for the loan in process. Required to open and maintain accounts with Veterans Affairs and Federal Housing Administration. - Use Symitar to open LIP Accounts, verify balances in LIP accounts and pull bank statements associated with the loan in process. - Respond to requests from internal customers to follow-up on orders placed and provided status if needed during the loan process. Maintain records of all orders placed in a central location to provide redundancies within the team. - Order items timely and accurately to ensure member turn times are met. Timeframes will be set and monitored by the Loan Setup Supervisor. - Participate in seminars and other training to maintain required knowledge and skill development. Complete all training within specified deadlines. - Act as a leader within the department, train other Loan Setup Specialists. - Perform other duties as assigned.
ID
2022-4095
Location
Procura Renton
Company
Alaska USA Mortgage Company
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Remote Options Available Reports to: Training Support Manager Functions Supervised: Content development and design   Primary Functions: Serves as enterprise expert on training design and development for web-based training.   Duties and Responsibilities: - Instructional design, course development. Write effective copy, instructional text, audio and video scripts. - Provide expertise in the integration of instructional technologies for online, hybrid and classroom programs. - Foster positive interdepartmental relationships while supporting their needs for product development. - Proof courses at multiple stages of development and make or document required changes. - Collaborate with subject matter experts and course sponsors to collect feedback and integrate it into the course. - Define project schedules and manage multiple projects simultaneously. - Define objectives for a course. - Provide exercises, quizzes and activities (audio, video, simulations, role plays, games, etc) that enhance the learning process.
ID
2022-4030
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to Retail branch partners, the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, financial planning fields, and Retail branch partners. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Retail branch partners and Realtors as necessary to enhance business relations. - Attend Retail branch meetings regularly and make in person visits weekly at the main source for Mortgage referrals. - Provide on-going coaching and training to retail partners as a way to gain quality mortgage referrals. - Participate in quarterly branch lobby days in conjunction with Retail branch partners. - Participate in community events as directed to further enhance and grow business and market share. - Perform other duties as assigned.
ID
2022-4083
Location
Procura Everett
Company
Procura Mortgage Company
City
Everett
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by location   Functions Supervised: Branch Services   Primary Functions: Responsible for overall branch functions and delivery to include: member engagement, coach and mentor staff for growth, and achieve the business and financial objectives of the credit union. Foster a positive environment of openness where teams at various levels can all achieve, report on activities, conduct community outreach, and consult with members to provide financial solutions and creative service-based problem resolution.   Duties and Responsibilities: - Develop, monitor and manage the member experience and service levels within the branch. Provide leadership to the branch member engagement team to build meaningful relationships and promote member loyalty. - Coach and mentor the member engagement team to tailor appropriate products and services, to fit the individual financial needs of each member. Meet with employees regularly, on an individual and group basis to establish and reinforce training of new technology, products, services and procedures. - Leverage problem-solving and strong communication skills to resolve personnel and member concerns. - Deliver effective member engagement strategies through community events, sponsorships and financial literacy training. - Be the face of Alaska USA at professional groups as assigned, representing a professional, friendly and helpful presence with every interaction. - Obtain and maintain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Ensure compliance of all financial policies, procedures and regulatory requirements. - Responsible for proper opening and closing procedures of the branch, security, physical control and maintenance of the facility including: equipment, supply inventory, managing individual and branch cash, negotiable items and general ledgers as assigned, and timely completion of management reports. - Responsible for the personnel functions within the branch including staffing, training, evaluating performance, maintaining a high level of employee morale/job satisfaction, and policy compliance. - Maintain a thorough knowledge of applicable market trends. - Recommend branch workflow improvements to streamline operational processes. - Perform other duties as assigned.
ID
2022-4051
Location
Edmonds Branch
Company
Alaska USA Federal Credit Union
City
Edmonds
Select State
WA
FLSA Status
Exempt
Reports To: Manager, Investment Services   Primary Functions: Responsible for providing administrative support to facilitate new business and service existing accounts in alignment with goals and industry requirements.   Duties and Responsibilities:   - Provide administrative support to promote department sales and quality of service to prospective and existing clients. - Assist with coordination of department events, educational seminars and workshops. - Direct inquiries to appropriate individuals, and schedule and coordinate appointments. - Route and track referral sources and outcomes. - Provide accurate and timely reporting to Financial Advisors and management. - Collect required documentation, deposits, premiums, etc. in a timely and complete manner when directed, in accordance with regulatory requirements. - Coordinate with program partners to assist with account inquiries and servicing requests, and help resolve any issues relating to products and services. - Adhere to organizational and industry guidelines, policy, procedure, compliance, licensing and training requirements. - Maintain proficiency with organization and program partner systems. - Perform other duties as assigned.
ID
2022-4017
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Reports to: Manager, Investment Services.   Functions Supervised: None   Primary Functions: Responsible for developing new business and servicing existing accounts in alignment with goals & industry requirements.   Duties and Responsibilities: - Meet with existing and prospective clients to promote financial planning and investment services. - Conduct educational seminars and workshops. - Present client financial plan and investment proposals in a professional manner. - Collect all required documentation, deposits, premiums, etc. in a timely and complete manner per established procedures and regulatory requirements. - Coordinate with program partners to service accounts, assist with inquiries and information requests, and resolve any issues relating to products and services. - Track sales, marketing and referrals. - Provide referrals for other Alaska USA services as appropriate. - Participate in the credit union’s business development activities, while seeking and recommending new opportunities. - Meet production goals. - Adhere to organizational and industry guidelines, policy, procedure, compliance, licensing and training requirements. - Maintain proficiency with organization and program partner systems. - Perform service calls and special projects when warranted. - Perform other duties as assigned.
ID
2022-4016
Location
Mount Vernon
Company
Alaska USA Federal Credit Union
City
Mount Vernon
Select State
WA
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3707
Location
Northgate Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3421
Location
Edmonds Branch
Company
Alaska USA Federal Credit Union
City
Edmonds
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3280
Location
Kingsgate Branch
Company
Alaska USA Federal Credit Union
City
Kirkland
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3232
Location
Rose Hill Branch
Company
Alaska USA Federal Credit Union
City
Kirkland
Select State
WA
FLSA Status
Non-Exempt
Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2021-3983
Location
Marysville Branch
Company
Alaska USA Federal Credit Union
City
Marysville
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3882
Location
U District Spokane Branch
Company
Alaska USA Federal Credit Union
City
SPOKANE
Select State
WA
Reports to: Chief Financial Officer   Functions Supervised: Not applicable   Primary Functions: Responsible for assisting in developing and administering a regulatory compliant capital planning and stress testing program for the Credit Union. Duties and Responsibilities: - Become familiar with the NCUA’s capital planning requirements and supervisory expectations and stay abreast of emerging changes to expectations. - Collaborate with internal and third-party providers as part of the capital planning process (policy, model developers, data (requirements, quality issues, delivery) and monitor project status and timelines. - Responsible for reporting or analysis activities that pertain to understanding the impact of financial performance, strategic initiatives, concentrations and other relevant risk exposures on the enterprise’s overall capital position and risk framework. - Responsible for aggregating stressed results and investigating their impact on the enterprise capital and balance sheet over time. - Assisting in the development of written procedures, policies and other internal controls that support the capital planning and stress testing process. - Coordinate with senior leaders in carrying out governance processes related to capital planning Focus on implementing efficient and repeatable processes that are consistent with regulatory expectations and business needs.
ID
2021-3862
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports To: Mortgage Closing Manager   Functions Supervised: Closer I, II, II   Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.   Duties and Responsibilities: - Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews. - Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements. - Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description. - Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system. - Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department. - Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements. - Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department. - Perform other duties as assigned.
ID
2020-2218
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Non-Exempt