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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2967
Location : Name
Victorville Branch
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports To: Varies by location   Primary Functions: Answering the telephone and managing the switchboard. Greeting and escorting clients and visitors to the proper party. Maintaining the professional image of the Credit Union to callers and visitors. Assist the AVP in administrative support and marketing activities for the mortgage office.   Duties and Responsibilities: - Act as receptionist for the company; handle incoming calls and/or transfer of calls in a professional and courteous manner. - Assist and direct clients to appropriate individuals, and schedule and coordinate appointments as required. - Respond to inquiries and member questions and direct to appropriate personnel as needed. - Photocopy and collect documentation from members as directed. - Receive and distribute mail and faxes. - Catalog, order, and inventory supplies, materials and forms. - Participate in seminars and other training as directed to maintain knowledge and skill development. - Maintain skill set in usage and understanding of such applications as: MorStart, Symitar, Microsoft Office, Word, Excel and any other applications as needed. - Train relief operators when necessary. - Assist with various administrative duties as assigned.
ID
2021-2622
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Mortgage Company
City
Victorville
Select State
CA
Reports to: Agile Business Analyst Supervisor Functions Supervised: None.   Primary Functions: Business Analyst’s (BA) are members of the Feature Definition Team. The feature definition team is responsible for supporting analysis, feature definition and triage of new ideas in collaboration with business units and business product owners – AND - as an extension of the Feature Definition Team, BA’s will also support project implementation within Agile Project Teams. Business Analyst (BA) will participate in discovery analysis, feature definition/triage, testing, and implementation of new ideas and projects. The BA analyzes the business process and user interface requirements for ideas and projects by working closely with the business stakeholders and project/product teams to ensure success. Business Analyst is responsible for engaging with Product Owners and idea/project stakeholders and SME’s to define Epics, stories and features. BA’s will ensure appropriate upfront research and analysis has been conducted and groom feature backlog. The BA clearly understands the needs related to the product by working closely with the Product Owner, SMEs, and other business partners, so they can clearly communicate the product vision and client's needs to the Agile project team and stakeholders. Duties and Responsibilities: - As a member of the Feature Definition Team, BA clearly understands the needs related to the Business Unit product by working closely with the Product Owner, SMEs, and other business partners, so they can clearly communicate the product vision and client's needs to the Feature Definition Team and Agile Project team. - Assists with research and analysis to ensure that the appropriate information and context is available for the Fusion and Agile Project Teams to conduct productive story writing sessions. - Reviews or creates process and flow maps to understand the business processes and system flows, in order to fully document the business domain. - Documents any necessary business rules and logic needed to fully incorporate a business process into the system. - Documents and identifies story dependencies to help facilitate backlog refinement and prioritization. - Manages a regular cadence for story definition, story writing, story review, and story prioritization to maintain a well-refined and prioritized backlog of sufficient length to support the team's velocity. - BA reviews or creates process and flow maps to understand the business processes and system flows, in order to fully document the business domain. - Assists the Product Owner with defining what business value means to the client and how to assess each feature/story based on that business value to help maximize the value the team delivers. - (2)+ years of Business Analysis experience or proven experience as a Business Analyst. (1)+ years' experience as a member of an Agile team, preferably as an Agile Business Analyst, Product Owner or Scrum Master. Experience working directly with business stakeholders. Experience performing Business Analysis responsibilities.
ID
2021-2552
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports to: Varies by location.   Functions Supervised: None.   Primary Functions: Collaborates as a member of Agile development teams in developing applications designed to achieve strategic business outcomes.   Duties and Responsibilities:   - Takes initiative in projects, executing responsibilities, and collaborating with others - Develop fault-tolerant, scalable solutions to satisfy technical requirements - Utilizes technical knowledge to write and complete software tasks and projects - Tests, integrates, writes, troubleshoots, and debugs software applications - Adhere to company standards and apply design principles and patterns to develop robust software - Works closely with other engineers to collaborate in the areas of coding standards, and system related issues - Perform other duties as assigned in support of team efforts and results.  
ID
2021-2539
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports to: Varies by Location   Functions Supervised: None   Primary Functions: Collaborates in the analysis of system specific requirements and back-end processes of technology solutions. An active Agile team member with business stakeholders and software engineers developing solutions to achieve strategic business outcomes. Duties and Responsibilities:   1. Serves as a primary contact between business stakeholders and Agile teams. 2. Maintains a working knowledge of credit union business operations 3. Develops an in-depth knowledge of current and emerging applications. 4. Effectively identify, document, and manage requirements and technical specifications 5. Precisely identify and solve business problems by implementing value-based business solutions 6. Effectively prioritize requirements to identify critical needs 7. Collaborate with developers on technical design and implementation 8. Document traceability of technical specifications from requirements analysis through testing and validation 9. Collaborate with stakeholders on test case development and documentation 10. Collaborate with stakeholders on test case execution and acceptance 11. Document and track solution defects and resolution 12. Collaborates with stakeholders on rollout of business solution 13. Participate in the coordination activites for implementation planning and execution 14. Work closely with other analysts to collaborate in knowledge sharing activities 15. Perform other duties as assigned in support of team efforts and results
ID
2021-2516
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports to: Varies by location.   Functions Supervised: None.   Primary Functions: Collaborates as a member of Agile development teams in developing applications designed to achieve strategic business outcomes.   Duties and Responsibilities:   - Takes initiative in projects, executing responsibilities, and collaborating with others - Develop fault-tolerant, scalable solutions to satisfy technical requirements - Utilizes technical knowledge to write and complete software tasks and projects - Tests, integrates, writes, troubleshoots, and debugs software applications - Adhere to company standards and apply design principles and patterns to develop robust software - Works closely with other engineers to collaborate in the areas of coding standards, and system related issues - Perform other duties as assigned in support of team efforts and results.  
ID
2021-2509
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to Retail branch partners, the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, financial planning fields, and Retail branch partners. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Retail branch partners and Realtors as necessary to enhance business relations. - Attend Retail branch meetings regularly and make in person visits weekly at the main source for Mortgage referrals. - Provide on-going coaching and training to retail partners as a way to gain quality mortgage referrals. - Participate in quarterly branch lobby days in conjunction with Retail branch partners. - Participate in community events as directed to further enhance and grow business and market share. - Perform other duties as assigned.
ID
2020-2268
Location : Name
Victorville Branch
Company
Alaska USA Mortgage Company
City
Victorville
Select State
CA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2168
Location : Name
Rancho Cucamonga Branch
Company
Alaska USA Federal Credit Union
City
Rancho Cucamonga
Select State
CA
Reports To: Varies by Location   Primary Functions: Originate mortgage loans and assist with officer training.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and promote the general business interests of the company. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, Retail branch partners, and financial planning fields. - Interview buyers/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-disclosed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Answer origination questions for mortgage loan officers as required and assist with their training. Help Mortgage loan officers get their production up to minimum requirements. - Conduct sales presentations for Realtors, and Retail branch partners as necessary to enhance business relations. - Perform other duties as assigned.
ID
2020-2156
Location : Name
Victorville Branch
Company
Alaska USA Mortgage Company
City
Victorville
Select State
CA
Reports To: Varies by location   This is a Supervisory Position Functions Supervised: Area Branch Operations, Administration, Sales, and Member Business Development   Primary Functions: Monitor, direct and control activities within assigned area with emphasis on member service and expansion of market share including commercial loan and deposit products and services.   Duties and Responsibilities:   - Participate in the establishment, and ensure the attainment, of applicable service delivery, market share, business, commercial and merchant relationships, as specified in the area business plan. - Represent and promote the credit union's interests to employer/association groups, select groups (SGs), qualifying businesses within the Field of Membership (FOM) and dealer/merchants, as required by area. - Serve as credit union representative for community, professional and trade associations, as assigned. - Coordinate and ensure appropriate staffing levels, compliance with training requirements, and the propriety and equity of performance related actions. - Maintain current knowledge of credit union service FOM, products, services, pricing, policies, procedures and general operations practices as well as regulatory requirements. - Accurately and fairly reflect costs and results of Member Business Development activities through reports to senior executive management. - Enhance regional performance and growth in market share through consumer and business product and services training, as assigned. - Assist with coordination and completion of operational and sales training and set up of new branch locations, as assigned. - Maintain regular schedule of sales calls on area businesses for both existing and prospective business members to obtain new business, keep business members informed of new services, and determine product needs, as assigned. - Identify business and commercial loan origination opportunities and, when appropriate, provide member referrals to commercial lending staff for follow-up, as assigned. - Coordinate loan origination activities for the Small Business Administration (SBA) loan program to include, answering questions for potential borrowers, handling the details necessary to receive a complete loan package and work with lending officer to obtain any other paperwork that may be necessary to complete the transaction, as assigned. - Perform other duties as assigned.
ID
2021-2844
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2868
Location : Name
East Hesperia Branch
Company
Alaska USA Federal Credit Union
City
Hesperia
Select State
CA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2880
Location : Name
North Apple Valley Branch
Company
Alaska USA Federal Credit Union
City
Apple Valley
Select State
CA
Reports to: Corporate Counsel Contracting and Vendor Management Functions Supervised:   Primary Functions: Independently facilitate, support, and grow the credit union’s vendor risk management program to mitigate against vendor risks in alignment with enterprise risk tolerances. Facilitate initial and periodic due diligence reviews of vendors through the collection, review, and preparation of executive summaries of vendor documentation and continuous monitoring of the credit union’s cumulative vendor risk profile. Assist business lines as needed with vendor risk activities along with reviewing and developing policies and procedures that support the growing credit union vendor risk management functions.   Duties and Responsibilities: - Initiates and facilitates vendor screening processes and performs initial and periodic due diligence reviews in a timely fashion. - Maintains continuous monitoring of vendors between periodic due diligence reviews for issues such as OFAC and UDAAP compliance. - Maintains heightened level of summary documentation including documented internal risk acceptances on each vendor under the purview of the vendor risk management function. - Maintains schedules of vendor ongoing due diligence and performance reviews based on risk rating and criticality. - Coordinates with management and key stakeholders regarding vendor risk and performance. - Reports on and escalates risk issues to the Corporate Counsel Contracting and Vendor Management. - Maintains best-in-class data and matrix’s for monthly and periodic credit union wide reporting requirements. - Identifies ways to improve risk and performance policies/procedures/processes, user experience, and systems involved in the monitoring and tracking of vendor risk with an emphasis on a risk-based approach that is consistent and repeatable across risk dimensions. - Develops a working knowledge of all vendor relationships under the purview of the vendor risk management function. - Maintains a thorough understanding of all relevant internal policies and external regulatory requirements applicable to credit union vendor risk management. - Actively supports and promotes a culture of progress ensuring day-to-day quality & risk mitigation is maintained through periods of strategic change. - Develops and provides assistance to other members of the department. - Actively bring a positive attitude and wide degree of creativity and latitude to each task as assigned. - Performs other duties as assigned.        
ID
2021-2883
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA