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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports To: Mortgage Underwriting and Credit Policy Manager   Primary Functions: Assist in maintaining compliance with applicable mortgage regulations related to valuation delivery and adverse action notices.   Duties and Responsibilities: - Coordinate delivery of valuation documents to members on all loans per current regulations. - Review loans declined by underwriters for HMDA compliance and update system if necessary. - Coordinate delivery of Adverse Action Notices to members on loans declined by underwriters. - Validate and code vendor invoices for Mortgage Operations Department. Submit to Accounting Department for payment. - Review Escrow Holdback Report. Follow up with members on status of work completion for overdue holdbacks. Coordinate final inspection of work completed with Alaska USA Property Management Department. - Provide backup assistance on Ginnie Mae pool corrections. - Perform other duties as assigned.
ID
2021-2619
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
State
ak
Reports To: Sales Support Manager   Primary Functions: Generate initial loan disclosures that are compliant with Alaska USA polices and procedures. Generate re-disclosures as applicable for loan changes through the loan process. Coordinate with Production and Compliance to determine changes in circumstances and fee variances.   Duties and Responsibilities: - Prepare initial disclosures within required regulatory timeline. Verify loan fees for accuracy to ensure compliance with TRID, RESPA and ECOA. - Prepare re-disclosures within required regulatory timeline. Validate the change in circumstance and proper documentation to ensure compliance with TRID, RESPA and ECOA. - Maintain a high level of member service and internal service with timely responses and accurate information, maintaining thorough knowledge of TRID regulatory requirements. - Responsible for understanding and utilizing matrixes based on state and county to ensure accurate fee disclosure per geographic location. - Review general information on the loan to determine loan product and fee validation. Thorough knowledge of FHA, VA, USDA, HUD 184 and Conventional PMI required to identify appropriate calculations and data discrepancies. - Ensure loans requiring mortgage insurance are appropriate disclosed. - Use Symitar to determine membership status. Include membership paperwork in initial disclosure package if applicable. - Adhere to department turn-times and minimum file expectations. - Participate in seminars and other training to maintain required knowledge and skill development. Complete all training within specified deadlines. - Assist in training other Disclosure Specialists. - Perform other duties as assigned.
ID
2021-2629
Location : Name
C Street Administration
Company
Alaska USA Mortgage Company
City
Anchorage
State
AK
Reports to: Assistant Vice President / Senior Loan Originator   Functions Supervised: None   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities:   - Completes application including data input and gathers supporting documentation. - Inputs application data into ELC Loan Origination Software (LOS). - Reviews and completes regulatory disclosures with applicants. - Quotes interest rates and secures pricing through the Secondary Marketing Department once licensed. - Utilizes automated underwriting systems (AUS) to obtain credit recommendations. - Collects required application fees. - Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties. - Communications with all parties in a professional and courteous manner. - Manages their pipeline of loans to verify accuracy of the current loan status. - Conducts weekly pipeline reviews with their processor (processor pipeline meetings to be conducted with the SMLO). - Knows and abides by AUMC Mortgage Policies, Procedures, and required job related training. - Conducts mortgage marketing activity including the following: Active marketing of a contact database, conducts branch sales activity, conducts external sales calls, develops and maintains a social media presence, and creates a business plan. - Required participation in AUMC Mortgage and industry events. - Represents the credit union with the highest standards of professionalism. - Obeys all applicable federal laws, rules, and regulations.
ID
2021-2621
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Mortgage Company
City
Anchorage
State
AK
Reports To: Senior Vice President, Human Resources   Functions Supervised: Application system hardware and software environment   Primary Functions: Serve as the resident department expert for Enterprise Human Resource Data Systems. Act as Department IT Liaison.   Duties and Responsibilities:   - Serve as HR Liaison to identify, recommend and help implement application features and functions to improve member service, enhance department effectiveness and reduce operating costs. - Work with department management and MIS to identify and prioritize system enhancements to meet business goals of the department. - Monitor and assess application control files, parameter files, business rules, etc. - Design, set up and maintain customizable reports. - Develop system and user documentation, controls, and operational procedures. Ensure training curriculum is developed with appropriate supervisor and departmental staff is trained in the use of features and functions of assigned systems. - Monitor and assess application specific security functions and controls based on policies established by Information Security. - Assist in the installation and testing of new releases, upgrades and fixes. - Act as primary liaison with software vendor(s). Fulfill role of Department IT Liaison. - Field user questions, provide advice to users of HR Data Systems and determine when vendor or MIS support is required. - Research errors and problems related to the validity and accuracy of HR Data Systems and determine corrective action. - Perform other duties as assigned.
ID
2021-2523
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Varies by location   Primary Functions: Perform insurance sales functions.   Duties and Responsibilities:   - Obtain quote information from Client. - Complete Marshall Swift RCE if necessary. - Quote risk & prepare application. - Request photos of dwellings. - Meet with clients to complete application and other required forms. - Cross sell other insurance products offered by the agency or credit union. - Mail or upload application to Insurance Company (if applicable: send RCE, quote, photos and/or payment with application). - Enter client into AMS. - Document new business activities and set up suspense's for any follow up. - Organize documentation in file and give to Customer Service Representative to label and/or send out welcome letters. - Responsible for generating outside sales via referral from mortgage companies, title companies, real estate offices and other businesses. - Perform other duties as assigned.
ID
2020-2288
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Insurance Brokers
City
Anchorage
State
AK
Reports To: Varies by location   Primary Functions: Perform insurance sales functions.   Duties and Responsibilities:   - Obtain quote information from Client. - Complete Marshall Swift RCE if necessary. - Quote risk & prepare application. - Request photos of dwellings. - Meet with clients to complete application and other required forms. - Cross sell other insurance products offered by the agency or credit union. - Mail or upload application to Insurance Company (if applicable: send RCE, quote, photos and/or payment with application). - Enter client into AMS. - Document new business activities and set up suspense's for any follow up. - Organize documentation in file and give to Customer Service Representative to label and/or send out welcome letters. - Responsible for generating outside sales via referral from mortgage companies, title companies, real estate offices and other businesses. - Perform other duties as assigned.
ID
2021-2595
Location : Name
Fairbanks Financial Cntr
Company
Alaska USA Insurance Brokers
City
Fairbanks
State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2613
Location : Name
East Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: RE Loan Center Origination and Processing Supervisor   Primary Functions: Process mortgage loan applications and assist assigned originator(s).   Duties and Responsibilities:   - Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. - Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines. - Respond to routine inquiries for real estate loans. Direct members to appropriate individuals and schedule appointments for originators as necessary. - Receive and distribute mail for the department as necessary. Coordinate distribution of informational materials, reports, memoranda, manuals, correspondence, etc. - Responsible for timely and accurate typing and departmental filing as assigned. - Set up real estate and mortgage application files and input into the automated loan system. Process in-house programs and assist other processors as necessary. - Verify all information received in the loan application via acceptable methods (i.e., telephone verifications of employment, certified copies of statements, direct verifications when necessary, etc.) - Maintain logs and files as necessary regarding loan applications received and/or processed. - Order credit reports, appraisals, and surveys as directed by the originator or manager. - Perform routine recordkeeping as required, including posting. - Cross-sell credit union services. - Perform other duties as assigned.
ID
2021-2596
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Real Estate Loan Center Origination and Processing Supervisor   Primary Functions: Originate real estate and mortgage loans.   Duties and Responsibilities: - Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans. - Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue. - Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines. - Originated applications for in-house and other non-mortgage real estate loans. - Underwrite real estate loan applications. - Provide assistance to real estate processors as necessary. - Provide assistance to processors as necessary. - On approved files give the real estate processor the loan file to contact the member with loan approval and conditions. Clear loan conditions timely to ensure a smooth closing. - On declined files, advise the borrower of the decline and issue refunds, returning documentation as necessary. - Promote Alaska USA real estate programs and cross-sell credit union services. - Perform other duties as assigned.
ID
2021-2598
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Real Estate Loan Center Origination and Processing Supervisor   Primary Functions: Originate real estate and mortgage loans.   Duties and Responsibilities: - Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans. - Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue. - Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines. - Originated applications for in-house and other non-mortgage real estate loans. - Underwrite real estate loan applications. - Provide assistance to real estate processors as necessary. - Provide assistance to processors as necessary. - On approved files give the real estate processor the loan file to contact the member with loan approval and conditions. Clear loan conditions timely to ensure a smooth closing. - On declined files, advise the borrower of the decline and issue refunds, returning documentation as necessary. - Promote Alaska USA real estate programs and cross-sell credit union services. - Perform other duties as assigned.
ID
2021-2597
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Regional Underwriting Manager   Primary Functions: Underwrite conventional mortgage loans within conforming loan limits and act as delegated underwriter for selected conventional, FHA, VA, and/or RD mortgage loans.   Duties and Responsibilities:   - Responsible for the underwriting of conventional, FHA, VA, and/or RD mortgage loans within conforming loan limits to insure compliance with established policies and requirements. - Serve as a delegated or direct-endorsement underwriter within the requirements established by the investor, insurer or guarantor. - Maintain a current knowledge of existing laws, statutes, regulations, ordinances, policies and procedures pertaining to real estate and mortgage lending. - Work jointly with loan originator and processor to ensure alternative solutions are considered in order to meet both the borrowers' expectations as well as investor guidelines. - Perform other duties as assigned.
ID
2021-2603
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2602
Location : Name
Fairbanks Financial Cntr
Company
Alaska USA Federal Credit Union
City
Fairbanks
State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2594
Location : Name
Wasilla Branch
Company
Alaska USA Federal Credit Union
City
Wasilla
State
AK
Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2021-2610
Location : Name
Dimond Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Senior SC Recovery Officer   Primary Functions: Responsible for collection of charged-off financial obligations owed to the credit union.   Duties and Responsibilities:   - Contact members regarding charged-off accounts and arrange for repayment of those debts. - Respond to member inquires regarding financial obligations owed to the credit union. - Perform "skip traces" as required. - Arrange and approve settlements and payment agreements as necessary on charged-off accounts within credit union guidelines. - Analyze and recommend to the Senior Special Credits Recovery Officer, when appropriate, adverse actions on accounts to include, but not limited to, repossession of collateral, closure of credit limits, blocks on credit cards, legal actions and account codes to alert other credit union departments of losses and fraud accounts. - Assist in the development and training of staff for compliance with all policies, laws, and procedures as they relate to collections. - Perform other duties as assigned.
ID
2021-2589
Location : Name
B Street Building South
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Varies by Location   Primary Functions: Close, review, and disburse conventional, FHA, VA, and RD mortgage loans, as well as specialty program mortgage loans (such as HUD184, FHA203k, and State/Community bond programs).   Duties and Responsibilities: - Clear the preliminary title report of any item that will prevent attaining the appropriate lien position. - Review all closing documentation to ensure that all required documents and information are present, and that the information contained in the documentation complied with AKUSA, regulatory, investor, and guarantor requirements. - Compile, input, and confirm all monetary information necessary to properly submit mortgage loans to the escrow agency for closing. - Prepare all loan documents for appropriate signatures. - Coordinate with selected escrow and/or title company and forward necessary document for closing. - Take any signatures necessary for in-house real estate transactions, including assumptions and liability releases. - Complete and correct loan files as directed by supervisor. Coordinate with Loan Delivery to make certain corrections are obtained timely, to meet investor requirements. - Assist other closers as necessary as directed by supervisor. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Perform other duties as assigned.
ID
2021-2587
Location : Name
C Street Administration
Company
Alaska USA Mortgage Company
City
Anchorage
State
AK
Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current in-depth knowledge of credit union services and policies. - Receive and post, or accurately record and forward for processing, member account transactions and research requests. - Perform assigned authority level responsibilities. - Identify and offer products and services that would be beneficial to the member. - Perform other duties as assigned.
ID
2020-2201
Location : Name
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current in-depth knowledge of credit union services and policies. - Receive and post, or accurately record and forward for processing, member account transactions and research requests. - Perform assigned authority level responsibilities. - Identify and offer products and services that would be beneficial to the member. - Perform other duties as assigned.
ID
2020-2202
Location : Name
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2558
Location : Name
Fairbanks Financial Cntr
Company
Alaska USA Federal Credit Union
City
Fairbanks
State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2527
Location : Name
Northern Lights Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
State
AK