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Category: 12FLSA Type: Non-ExemptPosition Profile: SpecialistSupervisory Position: NoReports to: Varies by locationPrimary Functions: Lead project activities and maintenance of credit union facilities.Duties and Responsibilities: Inspect and maintain credit union facilities. Prepare periodic facility inspection and condition reports as required.Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations.Ensure assigned maintenance activities are completed in a timely and efficient manner.Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support.Plan, determine and acquire needed assets to execute and report on assigned projects.Travel to other regions to perform maintenance and lead project teams.Maintain a working knowledge of building mechanical systems.Perform janitorial duties as required and monitor custodial and maintenance services.Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks.Perform other duties as assigned.Requirements:Education: High School graduate or equivalent.Creditable Experience in Lieu of Education: Not applicableExperience/Skills: Seven years experience in a facilities maintenance or similar position. Must have a working knowledge of building systems, be able to work independently and to communicate with and relate to people. This position requires a valid driver's license, acceptable and insurable driving record, pre-employment physical, pre-employment and random drug testing. Must be able to lift 70 pounds.Tenure: Not Applicable
ID
2021-2429
Location : Name
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
Reports to: Information Security Manager Functions Supervised: None. Primary Functions: Information security analysts plan and carry out security measures to protect the credit union's computer networks and systems. Primary functions in this position would be a broad range of tasks, including the day-to-day administration of information and event management (SIEM) and may include significant responsibilities for the security administration of a variety of IT systems across the enterprise. Additionally, as legal and regulatory compliance drivers continue to grow, many of the security administrator's tasks may also support audit functions. The individual in this position will interact closely with product vendors and service providers, personnel from various IM departments, and with business departments. In-depth knowledge of Alaska USA's operating systems and security applications, as well as a working knowledge of basic network protocols and tools, will also be required. Duties and Responsibilities: 1. Information Security Analyst II duties and responsibilities. 2. Provide direction, develop standards, and initiate processes related to identity and access management. 3. Manage the implementation and development process for security solutions. 4. Manage the Data Loss Prevention (DLP) Program, coordinate the remediation efforts, generate reports and provide metrics on the effectiveness of the DLP program. 5. Monitor system logs, SIEM tools, and network traffic for unusual or suspicious activity. Interpret such activity and make recommendations for resolution. 6. Research threats and vulnerabilities and, where appropriate, take action to mitigate threats and remediate vulnerabilities. 7. Review, assess, and mitigate penetration tests and vulnerability assessments on information systems and infrastructure. 8. Perform threat and vulnerability assessments, in some cases followed by appropriate remedial action, to ensure systems are protected from known and potential threats, and free from known vulnerabilities. 9. Assist and train junior team members in the use of security tools, the preparation of security reports, and the resolution of security issues. 10. Research, recommend, evaluate and implement information security solutions, which identify and/or protect against potential threats, and respond to security violations. 11. Conduct audits and reviews of endpoint, network, system security controls, and manage remediation efforts. 12. Conduct security reviews of the network security architecture to identify accesses and assess the risk to these changes. 13. Assist in the management of firewalls, intrusion detection systems, switches and routers, which will include researching, designing, formulating, and documenting firewall rules. 14. Report unresolved network security exposures, misuse of resources, or noncompliance situations using defined escalation processes. 15. Develop and maintain documentation for security systems and procedures. 16. Coordinate the Monitoring and Response Program, identify new threats, develop and tune rules to monitor, generate reports, and provide metrics for the program. 17. Coordinate incident response activities, gather evidence, conduct forensic analysis on incidents, evaluate security controls, and make recommendations to improve them. 18. Perform other duties as assigned.
ID
2021-2381
Location : Name
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Information Security Manager Functions Supervised: None. Primary Functions: Information security analysts plan and carry out security measures to protect the credit union's computer networks and systems. Primary functions in this position would be a broad range of tasks, including the day-to-day administration of information and event management (SIEM) and may include significant responsibilities for the security administration of a variety of IT systems across the enterprise. Additionally, as legal and regulatory compliance drivers continue to grow, many of the security administrator's tasks may also support audit functions. The individual in this position will interact closely with product vendors and service providers, personnel from various IM departments, and with business departments. In-depth knowledge of Alaska USA's operating systems and security applications, as well as a working knowledge of basic network protocols and tools, will also be required. Duties and Responsibilities: 1. Information Security Analyst II duties and responsibilities. 2. Provide direction, develop standards, and initiate processes related to identity and access management. 3. Manage the implementation and development process for security solutions. 4. Manage the Data Loss Prevention (DLP) Program, coordinate the remediation efforts, generate reports and provide metrics on the effectiveness of the DLP program. 5. Monitor system logs, SIEM tools, and network traffic for unusual or suspicious activity. Interpret such activity and make recommendations for resolution. 6. Research threats and vulnerabilities and, where appropriate, take action to mitigate threats and remediate vulnerabilities. 7. Review, assess, and mitigate penetration tests and vulnerability assessments on information systems and infrastructure. 8. Perform threat and vulnerability assessments, in some cases followed by appropriate remedial action, to ensure systems are protected from known and potential threats, and free from known vulnerabilities. 9. Assist and train junior team members in the use of security tools, the preparation of security reports, and the resolution of security issues. 10. Research, recommend, evaluate and implement information security solutions, which identify and/or protect against potential threats, and respond to security violations. 11. Conduct audits and reviews of endpoint, network, system security controls, and manage remediation efforts. 12. Conduct security reviews of the network security architecture to identify accesses and assess the risk to these changes. 13. Assist in the management of firewalls, intrusion detection systems, switches and routers, which will include researching, designing, formulating, and documenting firewall rules. 14. Report unresolved network security exposures, misuse of resources, or noncompliance situations using defined escalation processes. 15. Develop and maintain documentation for security systems and procedures. 16. Coordinate the Monitoring and Response Program, identify new threats, develop and tune rules to monitor, generate reports, and provide metrics for the program. 17. Coordinate incident response activities, gather evidence, conduct forensic analysis on incidents, evaluate security controls, and make recommendations to improve them. 18. Perform other duties as assigned.
ID
2021-2380
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Information Security Manager Functions Supervised: None. Primary Functions: Information security analysts plan and carry out security measures to protect the credit union's computer networks and systems. Primary functions in this position would be a broad range of tasks, including the day-to-day administration of information and event management (SIEM) and may include significant responsibilities for the security administration of a variety of IT systems across the enterprise. Additionally, as legal and regulatory compliance drivers continue to grow, many of the security administrator's tasks may also support audit functions. The individual in this position will interact closely with product vendors and service providers, personnel from various IM departments, and with business departments. In-depth knowledge of Alaska USA's operating systems and security applications, as well as a working knowledge of basic network protocols and tools, will also be required. Duties and Responsibilities: 1. Information Security Analyst II duties and responsibilities. 2. Provide direction, develop standards, and initiate processes related to identity and access management. 3. Manage the implementation and development process for security solutions. 4. Manage the Data Loss Prevention (DLP) Program, coordinate the remediation efforts, generate reports and provide metrics on the effectiveness of the DLP program. 5. Monitor system logs, SIEM tools, and network traffic for unusual or suspicious activity. Interpret such activity and make recommendations for resolution. 6. Research threats and vulnerabilities and, where appropriate, take action to mitigate threats and remediate vulnerabilities. 7. Review, assess, and mitigate penetration tests and vulnerability assessments on information systems and infrastructure. 8. Perform threat and vulnerability assessments, in some cases followed by appropriate remedial action, to ensure systems are protected from known and potential threats, and free from known vulnerabilities. 9. Assist and train junior team members in the use of security tools, the preparation of security reports, and the resolution of security issues. 10. Research, recommend, evaluate and implement information security solutions, which identify and/or protect against potential threats, and respond to security violations. 11. Conduct audits and reviews of endpoint, network, system security controls, and manage remediation efforts. 12. Conduct security reviews of the network security architecture to identify accesses and assess the risk to these changes. 13. Assist in the management of firewalls, intrusion detection systems, switches and routers, which will include researching, designing, formulating, and documenting firewall rules. 14. Report unresolved network security exposures, misuse of resources, or noncompliance situations using defined escalation processes. 15. Develop and maintain documentation for security systems and procedures. 16. Coordinate the Monitoring and Response Program, identify new threats, develop and tune rules to monitor, generate reports, and provide metrics for the program. 17. Coordinate incident response activities, gather evidence, conduct forensic analysis on incidents, evaluate security controls, and make recommendations to improve them. 18. Perform other duties as assigned.
ID
2021-2396
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2375
Location : Name
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
Category: 12FLSA Type: Non-ExemptPosition Profile: SpecialistSupervisory Position: NoReports to: Varies by locationPrimary Functions: Lead project activities and maintenance of credit union facilities.Duties and Responsibilities: Inspect and maintain credit union facilities. Prepare periodic facility inspection and condition reports as required.Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations.Ensure assigned maintenance activities are completed in a timely and efficient manner.Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support.Plan, determine and acquire needed assets to execute and report on assigned projects.Travel to other regions to perform maintenance and lead project teams.Maintain a working knowledge of building mechanical systems.Perform janitorial duties as required and monitor custodial and maintenance services.Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks.Perform other duties as assigned.Requirements:Education: High School graduate or equivalent.Creditable Experience in Lieu of Education: Not applicableExperience/Skills: Seven years experience in a facilities maintenance or similar position. Must have a working knowledge of building systems, be able to work independently and to communicate with and relate to people. This position requires a valid driver's license, acceptable and insurable driving record, pre-employment physical, pre-employment and random drug testing. Must be able to lift 70 pounds.Tenure: Not Applicable
ID
2021-2384
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2329
Location : Name
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Information Security Manager   Functions Supervised: None   Primary Functions: Perform identity and access management along with information security functions in support of the credit unions operations.   Functions would include support of Identity and access management as the primary function.  Other programs/process would be privileged access management, network access control, incident response, and security event and incident management.   Duties and Responsibilities: - Lead the implementation and development process for the Identify and access Management (IAM) program with a security focus. - Work with vendors and business partners to develop and manage the IAM Program. - Lead program design and review working directly with business lines on the integration requirements including provisioning, de-provision, and identity lifecycle into the IAM platform. - Develop strategy roadmaps for the IAM systems and program. - Develops enterprise wide standards for IAM. - Monitor system logs, SIEM tools, and other security tools for unusual or suspicious activity. - Monitor internal control systems to ensure appropriate information access levels and security is maintained. - Implement or coordinate remediation required by policies, standards, reviews, and audits, documenting exceptions as necessary.  - Conduct audits and reviews of endpoint, network, and system security controls and manage remediation efforts. - Conduct security reviews of the network security architecture and identity access and assess the risk to these changes. - Define the user access security model for all systems in the credit union. - Conduct risk analysis, threat, and vulnerability assessments. - Perform other duties as assigned.
ID
2020-2293
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Information Security Manager   Functions Supervised: None   Primary Functions: Perform identity and access management along with information security functions in support of the credit unions operations.   Functions would include support of Identity and access management as the primary function.  Other programs/process would be privileged access management, network access control, incident response, and security event and incident management.   Duties and Responsibilities: - Lead the implementation and development process for the Identify and access Management (IAM) program with a security focus. - Work with vendors and business partners to develop and manage the IAM Program. - Lead program design and review working directly with business lines on the integration requirements including provisioning, de-provision, and identity lifecycle into the IAM platform. - Develop strategy roadmaps for the IAM systems and program. - Develops enterprise wide standards for IAM. - Monitor system logs, SIEM tools, and other security tools for unusual or suspicious activity. - Monitor internal control systems to ensure appropriate information access levels and security is maintained. - Implement or coordinate remediation required by policies, standards, reviews, and audits, documenting exceptions as necessary.  - Conduct audits and reviews of endpoint, network, and system security controls and manage remediation efforts. - Conduct security reviews of the network security architecture and identity access and assess the risk to these changes. - Define the user access security model for all systems in the credit union. - Conduct risk analysis, threat, and vulnerability assessments. - Perform other duties as assigned.
ID
2020-2291
Location : Name
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Information Security Manager   Primary Functions: Perform information security functions in support of credit union operations.   Duties and Responsibilities:   - Assist in the maintenance of current security systems. - Monitor reports, systems, logs and alerts for suspicious activity. - Report suspected security violations, threats or inappropriate network actions, in accordance with established response procedures. - May assist in performing assessments of credit union systems to identify and report on vulnerabilities. - May assist in performing system audits against hardening standards and base-line controls. - Conduct initial investigation of suspicious activity and escalates as needed. - Perform other duties as assigned.
ID
2020-2290
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Information Security Manager   Primary Functions: Perform information security functions in support of credit union operations.   Duties and Responsibilities:   - Assist in the maintenance of current security systems. - Monitor reports, systems, logs and alerts for suspicious activity. - Report suspected security violations, threats or inappropriate network actions, in accordance with established response procedures. - May assist in performing assessments of credit union systems to identify and report on vulnerabilities. - May assist in performing system audits against hardening standards and base-line controls. - Conduct initial investigation of suspicious activity and escalates as needed. - Perform other duties as assigned.
ID
2020-2285
Location : Name
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Regional Underwriting Manager   Primary Functions: Underwrite all types of mortgage loans and act as delegated underwriter for conventional, FHA, VA, and RD mortgage loans as well as specialty program mortgage loans (such as HUD184, FHA203k, and State/Community bond programs).   Duties and Responsibilities: - Responsible for the underwriting of conventional, FHA, VA, RD and Jumbo mortgage loans, as well as specialty program mortgage loans (such as HUD184, FHA203k, and State/Community bond programs), to insure compliance with established policies and requirements. - Serve as a delegated or direct-endorsement underwriter within the requirements established by the investor, insurer or guarantor. - Act as trainer/mentor for Mortgage Underwriter I, II, and III positions. - Maintain a current knowledge of existing laws, statutes, regulations, ordinances, policies and procedures pertaining to real estate and mortgage lending. - Work jointly with loan originator and processor to ensure alternative solutions are considered in order to meet both the borrowers' expectations as well as investor guidelines. - Assist in maintenance of the credit union's list of approved appraisers within the division. - Perform other duties as assigned.
ID
2020-2225
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Mortgage Closing Manager   Functions Supervised: Closer I, II, II   Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.   Duties and Responsibilities: - Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews. - Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements. - Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description. - Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system. - Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department. - Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements. - Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department. - Perform other duties as assigned.
ID
2020-2219
Location : Name
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
Reports To: Mortgage Closing Manager   Functions Supervised: Closer I, II, II   Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.   Duties and Responsibilities: - Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews. - Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements. - Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description. - Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system. - Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department. - Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements. - Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department. - Perform other duties as assigned.
ID
2020-2218
Location : Name
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
Reports To: Mortgage Closing Manager   Functions Supervised: Closer I, II, II   Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.   Duties and Responsibilities: - Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews. - Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements. - Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description. - Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system. - Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department. - Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements. - Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department. - Perform other duties as assigned.
ID
2020-2217
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2168
Location : Name
Rancho Cucamonga Branch
Company
Alaska USA Federal Credit Union
City
Rancho Cucamonga
Select State
CA
Reports To: Varies by location   Functions Supervised: Project Activities   Primary Functions: Solves complex programming and analysis tasks in the accomplishment of stated business objectives. Assists with planning, organizing, controlling, and reporting on complex projects.   Duties and Responsibilities: - Demonstrated proficiency as a Programmer Analyst II. - Solve complex programming and integration issues involving multiple platforms and departments. - Provides leadership, work direction, consulting support, problem resolution and technical training to other personnel in developing and maintaining complex applications. - Develop project plans and control activities based on satisfying client and service requirements. - Make recommendations and develop integrated application systems that improve operating efficiency and quality control. - Assists in the development of requirement documents and business proposals. - Prepares project status reporting. - May provide work direction and training to other programmer analysts. - Develop and maintain in-depth knowledge of current and emerging applications, technologies and standards through continuing education, reviewing technical publications, and participating in professional associations. - Perform other duties as assigned in support of team efforts and results.
ID
2020-2117
Location : Name
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Varies by location Functions Supervised: None Primary Functions: Research, analyze and prepare recommendations for new software application systems, system enhancements and evaluation of new technologies. Manage the implementation of new systems/enhancements. May assist departments in workflow analysis and in applying technology and sound business practices to improve efficiency/productivity. Duties and Responsibilities: 1. Demonstrated proficiency as a Product Analyst II. 2. Prepare development roadmaps for the credit unions various products and services. 3. Research and become familiar with forward-looking technologies and assist with development recommendations. 4. Maintain a working knowledge of Credit Union applications systems features and capabilities. 5. Consult with management in the analysis of short and long range business requirements and recommend innovations in support of credit union goals. 6. Provide project management for all phases of system development process including analysis, design, development, testing, implementation and ongoing support for applications. 7. Coordinate with other departments to assist in project planning, implementation, launch and post-production support. 8. Act as liaison between Operations and Marketing to assist with development of promotional materials and communications roadmap. 9. Maintain knowledge of current and emerging technologies and best practices to provide technical direction to users and management. 10. Prepare and present business proposals for the evaluation and selection of application systems, development of system enhancements and acquisition of new technologies. 11. Act as primary contact for third-party vendors; to include coordinating system updates and outage resolution, invoicing, SLA reporting, and resolution of escalated issues. 12. Provide after-hours support, as needed, for system outages. 13. Perform other duties as assigned in support of team efforts and results.
ID
2020-2108
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Varies by location   This is a Supervisory Position Functions Supervised: Area Branch Operations, Administration, Sales, and Member Business Development   Primary Functions: Monitor, direct and control activities within assigned area with emphasis on member service and expansion of market share including commercial loan and deposit products and services.   Duties and Responsibilities:   - Participate in the establishment, and ensure the attainment, of applicable service delivery, market share, business, commercial and merchant relationships, as specified in the area business plan. - Represent and promote the credit union's interests to employer/association groups, select groups (SGs), qualifying businesses within the Field of Membership (FOM) and dealer/merchants, as required by area. - Serve as credit union representative for community, professional and trade associations, as assigned. - Coordinate and ensure appropriate staffing levels, compliance with training requirements, and the propriety and equity of performance related actions. - Maintain current knowledge of credit union service FOM, products, services, pricing, policies, procedures and general operations practices as well as regulatory requirements. - Accurately and fairly reflect costs and results of Member Business Development activities through reports to senior executive management. - Enhance regional performance and growth in market share through consumer and business product and services training, as assigned. - Assist with coordination and completion of operational and sales training and set up of new branch locations, as assigned. - Maintain regular schedule of sales calls on area businesses for both existing and prospective business members to obtain new business, keep business members informed of new services, and determine product needs, as assigned. - Identify business and commercial loan origination opportunities and, when appropriate, provide member referrals to commercial lending staff for follow-up, as assigned. - Coordinate loan origination activities for the Small Business Administration (SBA) loan program to include, answering questions for potential borrowers, handling the details necessary to receive a complete loan package and work with lending officer to obtain any other paperwork that may be necessary to complete the transaction, as assigned. - Perform other duties as assigned.
ID
2021-2844
Location : Name
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2868
Location : Name
East Hesperia Branch
Company
Alaska USA Federal Credit Union
City
Hesperia
Select State
CA