Job Listings

If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

While creating a profile you'll have the opportunity to upload a resume (word or PDF format), cover letter, and provide information used to evaluate your qualifications. The information provided is reviewed to identify specific job qualification skills, and you may be contacted if your skills match a position for which we are currently recruiting.

 

Due to a system upgrade, if you are a returning applicant that applied prior to December 15, 2020, Please create and submit a new profile while browsing for new positions.

 

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Search Results Page 8 of 8

Reports to: Varies by Location   Functions Supervised: Area Branch Services Support   Primary Functions: Support activities within assigned area with emphasis on service and sales delivery, staff recruitment, on-boarding, staff development and community engagement.   Duties and Responsibilities:   -  Support the area vice president to improve service and sales performance through in-branch coaching and implementation of best practices. - Monitor branch staffing levels and manage senior branch services specialist schedules to cover absences, vacant positions, and branch needs. - Coach, lead and motivate senior branch services specialists and promote participation in area service and sales delivery. - Support the area vice president during recurring branch manager and assistant branch manager meetings and conduct recurring senior branch services specialist meetings. - Assist in with selection and hiring of area staff, on-boarding, coordinate initial staff training and identify and develop area mentors to assist with ongoing training needs. - Maintain in-depth knowledge of branch operations, conduct branch compliance audits, as assigned, and work in partnership with the area vice president to correct deficiencies. - Assist the area vice president with branch audit response, personnel actions, and performance evaluations. - Represent the credit union in community, professional and trade associations, as assigned, and identify additional community engagement opportunities within the area. -  Assist to coordinate staffing, training, and scheduling for area community events, trade shows and volunteer opportunities. - Perform duties of a branch manager as required. - Oversee area responsibilities in absence of the area vice president. - Perform other duties as assigned.
ID
2022-4003
Location
Juneau
Company
Alaska USA Federal Credit Union
City
Juneau
Select State
AK
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3856
Location
Glacier Hwy Branch
Company
Alaska USA Federal Credit Union
City
Juneau
Select State
AK
FLSA Status
Non-Exempt
Reports To: Desktop Support Supervisor   Primary Functions: Provide quality day to day technical desktop hardware support to end users in a manner that supports the organization's Mission Statement to provide service, value and convenience to its members. Operate in a fashion that supports the IM operations supporting mission to exercise a leadership role in maintaining, operating, and providing Information Technology Service Management for the credit union and its subsidiary operations.   Duties and Responsibilities:   - Configure, install, maintain and troubleshoot end user hardware such as: desktop computers, laptops, printers/scanners, phones, monitors, and peripheral equipment. - Analyze, diagnose and implement corrective solutions for end user hardware issues, using standard diagnostic and troubleshooting principles, theories, concepts, and techniques with normal supervision. - Develop working technical knowledge of current operating systems, software, hardware and standards to include Windows 7 and later, and Office 2007 and later. Operational knowledge of current Mac OS desirable. - Participate in maintenance activities ensuring health and stability of end user infrastructure equipment. - Meet or exceed department KPIs for defined department tasks. - Maintain consistent communication with end users and management regarding user issues, work orders, and projects. - Proactively help customers, assist team members, resolve incidents, and improve service delivery to the end user. - Make effective use of available tool sets and systems including incident and work order management systems, SCCM, and Microsoft product suites. - Perform other duties as assigned.
ID
2021-3530
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports To: Funding Supervisor   Primary Functions: Open membership accounts, prepare ACH transmittals and assist Funding Department.   Duties and Responsibilities:   - Open member accounts after verifying complete and accurate information received, including information necessary to satisfy member identification program requirements. - Assemble funding packages, prepare and transmit payments to Merchants and Dealers via the appropriate payment system. - Notify Merchants and Dealers of payments via fax or email. - Complete quality review of contracts already funded. - Provide assistance to Funding Specialist, as required to facilitate funding of all merchant and dealer loans within 48 hours. - Perform other duties as assigned.
ID
2021-3764
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Infrastructure Development Manager   Primary Functions: Provide expert technical support for enterprise wide system technology-related projects for Active Directory, Citrix, SAN, Enterprise Backup, Server and Virtual environments.   Duties and Responsibilities:   - Design and implement complex solutions for server and application integration. - Diagnose complex network hardware and software configuration problems and perform corrective action. - Maintain in-depth knowledge of core system platforms and their capabilities, strategic technological trends and issues of information processing. - Recommend and perform upgrades for core infrastructure systems. - Recommend and perform routine maintenance for core infrastructure systems. - Perform complex scripting related to tailoring and integration of computer operating system - Provide project management support and coordination for enterprise server and application - Maintain current professional and technical knowledge pertaining to industry standards and best practices in the field. - Perform other duties as assigned.
ID
2021-3592
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports To: Operations Support Officer   Functions Supervised: None   Primary Functions: Administer the credit union's specialty accounts to include IRA, HSA, business, trust and fiduciary accounts. Manage the Notary, Medallion Signature Guarantee, and Signature Validation programs. Process declaration of loss requests and replacement check orders. Coordinate and process all deceased member claims for the credit union including establishing Estate accounts. Assume increasing responsibilities as experience, tenure and training demonstrates.   Duties and Responsibilities:   - Provide support and administration of special account types such as IRA, HSA, trust, business, guardian/conservator and representative payee accounts. - Administer the Notary, Medallion Guarantee, and Signature Validation programs; provide support and answer questions. - Maintain and process declaration of loss requests, returned check orders, and safe deposit box leases. - Research, collect, and process information for deceased member claims. - Coordinate and communicate with designated representatives and family members of the decedents. - Coordinate and communicate with branch staff and appropriate business units and vendors regarding deceased claims. - Establish new account relationships, Estate accounts, and Fiduciary accounts and transfer assets as required. - Reconcile assigned department general ledgers. - Perform other duties as assigned.
ID
2021-3343
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports To: Infrastructure Development Manager   Primary Functions: Provide expert technical support for enterprise wide system technology-related projects for Active Directory, Citrix, SAN, Enterprise Backup, Server and Virtual environments.   Duties and Responsibilities:   - Design and implement complex solutions for server and application integration. - Diagnose complex network hardware and software configuration problems and perform corrective action. - Maintain in-depth knowledge of core system platforms and their capabilities, strategic technological trends and issues of information processing. - Recommend and perform upgrades for core infrastructure systems. - Recommend and perform routine maintenance for core infrastructure systems. - Perform complex scripting related to tailoring and integration of computer operating system - Provide project management support and coordination for enterprise server and application - Maintain current professional and technical knowledge pertaining to industry standards and best practices in the field. - Perform other duties as assigned.
ID
2021-3514
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: Manager, Business Intelligence Functions Supervised: None   Primary Functions: Design, build and support analytics that fulfill business requirements. Provide industry and market context in the interpretation of analytical results. Formulate recommendations that will be used to advise and drive decision making by executive management and other teams within the organization. Create and maintain reports and dashboards to deliver business intelligence to the organization. Duties and Responsibilities: - Provide assistance and support the development and publication of reports and dashboards. -  Assist in gathering, analyzing, and interpreting data sets to identify patterns and trends. -  Formulate recommendations to executive management and other teams in defining business goals and needs. -  Research new data gathering and analysis techniques. - Study business / economic trends, political situations, policies and regulations; and understand how they may impact financial institutions and associated lines of business. -  Develop knowledge of credit union operations and knowledge of current industry trends as well as current methods and technologies that relate to analytics, statistics, and reporting. - Perform other duties as assigned.
ID
2021-3517
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to:Vice President, Commercial Services Administration   Primary Functions: Responsible for the management, development and performance of all Portfolio Management and Commercial collections functions. Additionally, directs and manages legal processes related to all commercial collection activity.   Duties and Responsibilities: - Responsible for assignment of work and daily management of the Portfolio Management team to ensure timely completion of assigned responsibilities to maximize productivity and quality of work performed. - Responsible for reviewing Portfolio Managers work and for making recommendations regarding adjustment in work routines and processes. - Responsible for review of delinquent loans, and recommendation of loans for charge off. - Responsible for timely recommendation for closure of credit limits consistent with credit union policies and procedures. - Responsible for negotiating and administering loss mitigation solutions for members experiencing financial difficulties to include, but not limited to, use of loan modification, refinances and extensions according to credit union policies/procedures/practices. - Responsible for development of staff to ensure all collections personnel follow all appropriate state and federal laws, regulations, and credit union policies/procedures/practices governing collection actions. - Responsible for working with and directing legal counsel in cases of bankruptcy, foreclosure, repossession, receivership. - Responsible for the creation and periodic updating of policies and procedures relating to commercial risk, collection actions, non-accruals, and temporary debt restructures (TDRs) consistent with regulatory requirements and industry best practices. This includes the establishment of Portfolio Management loss mitigation strategies. - Responsible for working with staff on Loan Impairment and Risk Rating models to include periodic enhancements of the same. - Perform all duties of Portfolio Manager, as necessary. - Perform other duties as assigned.
ID
2021-3116
Location
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports to: Varies by location   Functions: Lead project activities and maintenance of credit union facilities.   Duties and Responsibilities: - Inspect and maintain credit union facilities. - Prepare periodic facility inspection and condition reports as required. - Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned. 
ID
2021-2429
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Primary Functions: Lead project activities and maintenance of credit union facilities.   Duties and Responsibilities: - Inspect and maintain credit union facilities. Prepare periodic facility inspection and condition reports as required. - Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned.
ID
2021-2384
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2329
Location
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt