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Search Results Page 7 of 12

Reports To: Research Administration Officer   Primary Functions: Research exception reports and resolve account problems.   Duties and Responsibilities:   - Review and process reports assigned to the Research department to include but not limited to: a.) Dormant accounts > $1000, b.) exception reports, c.) postal automation cleanup, d.) File Error report and e.) UltraBranch Business Edition audit reports. - Process Research Audit of reactivated dormant accounts. - Conduct daily review of new member and business accounts to ensure compliance with the USA Patriot Act Member Identification Program (MIP). This includes reviewing and processing applicable reports. - Perform required due diligence and file maintenance on applicable accounts to ensure compliance with the USA Patriot Act MIP. - Assist members and credit union employees in resolving outstanding MIP issues within established timeframes. Ensure appropriate communication is completed in order to update or close an account following MIP procedures. - Provide Quickshot reports to lending departments upon request. - Process complex loan modifications and adjustments. - Perform progressively responsible duties to include: a) Research specific transactions on accounts using resources available from all credit union departments to resolve problems and communicate results to the member or other department personnel. b) Research accounts with incorrect addresses and accounts classified as abandoned. Contact members to obtain the correct address or communicate special instructions regarding the account in question. c) Be familiar with credit union policies and operational procedures of other credit union departments as they apply to the situation under review. d) Perform transaction adjustments and complete file maintenance as appropriate to each situation. - Perform Research Specialist II duties, as required. - Perform other duties as assigned.
ID
2021-2696
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
ID
2021-2695
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: IM Service Support Manager Functions Supervised: None. Primary Functions: Ensures that the Credit Unions core infrastructure is meeting all operational performance and reliability targets. Works independently to design, test and develop optimal solutions to escalated problems, tasks, or incidents. May lead assignments or work within cross-functional project or technical teams to design, optimize and apply engineered standards. Participates in monitoring and identifying potential risks, and proactively developing solutions. Duties and Responsibilities: - Provide technical design and support for the following areas: WAN and LAN connectivity, routers, firewalls, and security. Internal systems, cloud and network infrastructure. Microsoft related technologies: Windows Server, Exchange, SQL, and SharePoint. Virtualization technologies: VMware and Citrix. Remote access solution support: VPN, Terminal Services, and Citrix. Remote monitoring and management of system alerts and notifications. - Work complex technical incidents and problems related to core business solutions, WAN and LAN, servers, cloud and data center infrastructure, routers, firewalls, security, and remote access solutions. - Perform assessments, evaluate new vendors and prepare recommendations. - Participate in the administration and maintenance of the remote monitoring and management system: update and create scripts, respond to alerts, monitor dashboard, and periodic system review. - Work with stakeholders and sponsors to engineer projects and identify new products and solutions. - Participate in the design and documentation of network, security, cloud and data center infrastructure related systems. - Be available for all IM teams and other engineers for troubleshooting of escalated problems and incidents and coach them to resolution. - Write and maintain custom automation scripts to increase system efficiency and lower the human intervention time on tasks. - Other duties as assigned.
ID
2021-2672
Location : Name
Juneau Street Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised:None   Primary Functions: Provide branch assistance to area branches. Assist in conducting training to branch employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products and services, and new programs and processes to encourage change.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service at all area branches. - Coach, lead and motivate branch employees; by promoting cross selling of credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform duties of Senior Financial Services Representative position. - Assist with the training on new products and services and updates on policy and procedure. - Assist with conducting branch staff training for area branches. - Obtain state mandated insurance license to quote and bind Personal Lines Insurance products, as assigned. - Assume responsibility for area branches and assist with supervision of branch staff as assigned. - Perform other duties as assigned.
ID
2021-2689
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised:None   Primary Functions: Provide branch assistance to area branches. Assist in conducting training to branch employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products and services, and new programs and processes to encourage change.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service at all area branches. - Coach, lead and motivate branch employees; by promoting cross selling of credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform duties of Senior Financial Services Representative position. - Assist with the training on new products and services and updates on policy and procedure. - Assist with conducting branch staff training for area branches. - Obtain state mandated insurance license to quote and bind Personal Lines Insurance products, as assigned. - Assume responsibility for area branches and assist with supervision of branch staff as assigned. - Perform other duties as assigned.
ID
2021-2690
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2684
Location : Name
North Pole Branch
Company
Alaska USA Federal Credit Union
City
North Pole
Select State
AK
Reports to: Digital Marketing Manager   Functions Supervised: None   Primary Functions: The Digital Marketing Specialist will support the marketing team by creating social media content, managing Alaska USA's online reputation, capturing community events, and implementing company initiatives.   Duties and Responsibilities:  - Assist the Social Media Strategist with the day-to-day management of Alaska USA's social media properties. - Responding and communicating with social media followers and member reviews professionally and in a timely manner, escalating member issues and complaints to the appropriate resources for resolution. - Assist in preparing monthly, quarterly, and annual reports on social media performance. - Attend local events to capture photo and video content for Alaska USA's social media channels. - Develop new content to increase social media and member engagement. - Ensure accurate, timely execution of projects with a high level of responsiveness to internal stakeholders. - Collaborate as a member of working teams assigned to the creation and implementation of Alaska USA marketing campaigns. - Maintain communication with representatives of business lines and front-line staff. Draft updates to procedures and scripted replies. - Maintain a thorough working knowledge of Alaska USA's products, markets, and compliance requirements. - Initiate and participate in efforts to further Alaska USA's marketing and business objectives. - Perform other duties as assigned.
ID
2021-2683
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Digital Marketing Manager   Functions Supervised: None   Primary Functions: The Digital Marketing Specialist will support the marketing team by creating social media content, managing Alaska USA's online reputation, capturing community events, and implementing company initiatives.   Duties and Responsibilities:  - Assist the Social Media Strategist with the day-to-day management of Alaska USA's social media properties. - Responding and communicating with social media followers and member reviews professionally and in a timely manner, escalating member issues and complaints to the appropriate resources for resolution. - Assist in preparing monthly, quarterly, and annual reports on social media performance. - Attend local events to capture photo and video content for Alaska USA's social media channels. - Develop new content to increase social media and member engagement. - Ensure accurate, timely execution of projects with a high level of responsiveness to internal stakeholders. - Collaborate as a member of working teams assigned to the creation and implementation of Alaska USA marketing campaigns. - Maintain communication with representatives of business lines and front-line staff. Draft updates to procedures and scripted replies. - Maintain a thorough working knowledge of Alaska USA's products, markets, and compliance requirements. - Initiate and participate in efforts to further Alaska USA's marketing and business objectives. - Perform other duties as assigned.
ID
2021-2692
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2668
Location : Name
Tempe Marketplace Branch
Company
Alaska USA Federal Credit Union
City
Tempe
Select State
AZ
Reports to: Varies by location.   Functions Supervised: None.   Primary Functions: Collaborates as a member of Agile development teams in developing applications designed to achieve strategic business outcomes.   Duties and Responsibilities:   - Takes initiative in projects, executing responsibilities, and collaborating with others - Develop fault-tolerant, scalable solutions to satisfy technical requirements - Utilizes technical knowledge to write and complete software tasks and projects - Tests, integrates, writes, troubleshoots, and debugs software applications - Adhere to company standards and apply design principles and patterns to develop robust software - Works closely with other engineers to collaborate in the areas of coding standards, and system related issues - Perform other duties as assigned in support of team efforts and results.  
ID
2021-2670
Location : Name
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Varies by location.   Functions Supervised: None.   Primary Functions: Leads Agile development teams in developing applications designed to achieve strategic business outcomes.   Duties and Responsibilities:   - Takes initiative in leading projects, delegating responsibilities, and collaborating with others - Architect fault-tolerant, scalable, cost-optimized solutions to satisfy complex technical requirements - Utilizes technical knowledge to write and complete software tasks and projects - Tests, integrates, writes, troubleshoots, and debugs software applications - Develops company standards and applies design principles and patterns to develop robust software - Works closely with other engineers to provide guidance and assistance in the areas of software architecture, coding standards, and system related issues - Researches new technologies and incorporates them into new systems and products - May act as team mentor in a multi-person development team - May supervise and verify the work of engineers or technicians - Perform other duties as assigned in support of team efforts and results.
ID
2021-2667
Location : Name
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Regional Vice President, A U M C   This is a Supervisory Position   Functions Supervised: Mortgage Loan Originators and Office Operations   Primary Functions: Originate mortgage loans and manage branch office operations.   Duties and Responsibilities: - Sell mortgage loan services to the real estate community and promote the general business interests of the company. - Foster positive office interactions and model successful sales techniques to improve professional image and market visibility in the mortgage lending industry. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Ensure all mortgage loan originators are originating, disclosing and/or re-disclosing accurately and timely within all established regulatory compliance requirements and timeframes. - Interview buyers/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures and gather required documentation and fees to process mortgage loans. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Manage the operations of the branch office including recruitment and supervision of staff. - Conduct sales presentations for real estate agents as necessary to enhance business relations. - Perform other duties as assigned.
ID
2020-2128
Location : Name
Procura Puyallup
Company
Procura Mortgage Company
City
Puyallup
Select State
WA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2666
Location : Name
Tempe Marketplace Branch
Company
Alaska USA Federal Credit Union
City
Tempe
Select State
AZ
Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2021-2650
Location : Name
Homer Branch
Company
Alaska USA Federal Credit Union
City
Homer
Select State
AK
Reports To: Senior Special Credits Control Officer   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities: - Contact members regarding delinquent financial obligations and make arrangements for repayment. - Respond to member inquires regarding financial obligations owed to the credit union. - Perform "skip-traces" as required. - Analyze and initiate documentation necessary for refinancing loans and loan extension requests. - Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include, but not limited to, repossessions, closure of credit limits, blocks on credit and debit cards, legal actions and account codes to alert other credit union departments of potential losses. - Perform other duties as assigned.
ID
2021-2656
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Senior Special Credits Control Officer   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities: - Contact members regarding delinquent financial obligations and make arrangements for repayment. - Respond to member inquires regarding financial obligations owed to the credit union. - Perform "skip-traces" as required. - Analyze and initiate documentation necessary for refinancing loans and loan extension requests. - Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include, but not limited to, repossessions, closure of credit limits, blocks on credit and debit cards, legal actions and account codes to alert other credit union departments of potential losses. - Perform other duties as assigned.
ID
2021-2657
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Senior Special Credits Control Officer   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities: - Contact members regarding delinquent financial obligations and make arrangements for repayment. - Respond to member inquires regarding financial obligations owed to the credit union. - Perform "skip-traces" as required. - Analyze and initiate documentation necessary for refinancing loans and loan extension requests. - Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include, but not limited to, repossessions, closure of credit limits, blocks on credit and debit cards, legal actions and account codes to alert other credit union departments of potential losses. - Perform other duties as assigned.
ID
2021-2413
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Senior Special Credits Control Officer   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities: - Contact members regarding delinquent financial obligations and make arrangements for repayment. - Respond to member inquires regarding financial obligations owed to the credit union. - Perform "skip-traces" as required. - Analyze and initiate documentation necessary for refinancing loans and loan extension requests. - Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include, but not limited to, repossessions, closure of credit limits, blocks on credit and debit cards, legal actions and account codes to alert other credit union departments of potential losses. - Perform other duties as assigned.
ID
2020-2139
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Senior SC Recovery Officer   Primary Functions: Responsible for collection of charged-off financial obligations owed to the credit union.   Duties and Responsibilities:   - Contact members regarding charged-off accounts and arrange for repayment of those debts. - Respond to member inquires regarding financial obligations owed to the credit union. - Perform "skip traces" as required. - Arrange and approve settlements and payment agreements as necessary on charged-off accounts within credit union guidelines. - Analyze and recommend to the Senior Special Credits Recovery Officer, when appropriate, adverse actions on accounts to include, but not limited to, repossession of collateral, closure of credit limits, blocks on credit cards, legal actions and account codes to alert other credit union departments of losses and fraud accounts. - Assist in the development and training of staff for compliance with all policies, laws, and procedures as they relate to collections. - Perform other duties as assigned.
ID
2021-2416
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Loan Review Manager   Primary Functions: Monitor, collect and track financial information on new and existing borrowing relationships. Also responsible for managing and maintaining database relating to financial reporting requirements, annual borrower reviews, collateral inspections and financial covenant testing.   Duties and Responsibilities:   - Responsible for monitoring, collecting and tracking financial information from borrowers and guarantors for lending relationships with financial reporting requirements. - Responsible for creating and sending correspondence to members requesting required financial information and follows up with loan officers and members directly. - Orders, manages and tracks the receipt of annual collateral inspections on both real estate and equipment when required by policy. - Responsible for the tracking, monitoring and management of borrower reviews. - Monitors financial covenant tracking and assists Credit Analysts in performing covenant testing where required. - Responsible for management and maintenance of monthly and quarterly reports to include: new loans booked, change in terms, maturing loans, past due financial information and aggregate exposure. - Performs ongoing imaging of all financial information including quality review. - Maintains a basic understanding of lending software and loan policy as they relate to business and commercial lending. - Participates as the backup liaison for the Baker Hill Advisor database management system. - Perform other duties as assigned.
ID
2021-2612
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK