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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

While creating a profile you'll have the opportunity to upload a resume (word or PDF format), cover letter, and provide information used to evaluate your qualifications. The information provided is reviewed to identify specific job qualification skills, and you may be contacted if your skills match a position for which we are currently recruiting.

 

Due to a system upgrade, if you are a returning applicant that applied prior to December 15, 2020, Please create and submit a new profile while browsing for new positions.

 

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Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3856
Location
Glacier Hwy Branch
Company
Alaska USA Federal Credit Union
City
Juneau
Select State
AK
FLSA Status
Non-Exempt
Reports To: Senior Buyer   Primary Functions: Underwrite indirect loan requests.   Duties and Responsibilities:   - Evaluate credit applications and make credit decisions consistent with the Equal Credit Opportunity Act and all other existing authority, including credit union policies and guidelines. - Rapidly underwrite and respond to credit requests sent to the Dealer Loan Center by network dealers. - Participate in dealer relations activities as necessary to promote the credit union's interests. - Maintain dealer and trade contacts, apprising management of industry trends which may necessitate refinements to the indirect lending program. - Support other loan centers as required. - Perform other duties as assigned.
ID
2021-3858
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Funding Supervisor   Primary Functions: Open membership accounts, prepare ACH transmittals and assist Funding Department.   Duties and Responsibilities:   - Open member accounts after verifying complete and accurate information received, including information necessary to satisfy member identification program requirements. - Assemble funding packages, prepare and transmit payments to Merchants and Dealers via the appropriate payment system. - Notify Merchants and Dealers of payments via fax or email. - Complete quality review of contracts already funded. - Provide assistance to Funding Specialist, as required to facilitate funding of all merchant and dealer loans within 48 hours. - Perform other duties as assigned.
ID
2021-3764
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Answering the telephone and managing the switchboard. Greeting and escorting clients and visitors to the proper party. Maintaining the professional image of the Credit Union to callers and visitors. Assist the AVP in administrative support and marketing activities for the mortgage office.   Duties and Responsibilities: - Act as receptionist for the company; handle incoming calls and/or transfer of calls in a professional and courteous manner. - Assist and direct clients to appropriate individuals, and schedule and coordinate appointments as required. - Respond to inquiries and member questions and direct to appropriate personnel as needed. - Photocopy and collect documentation from members as directed. - Receive and distribute mail and faxes. - Catalog, order, and inventory supplies, materials and forms. - Participate in seminars and other training as directed to maintain knowledge and skill development. - Maintain skill set in usage and understanding of such applications as: MorStart, Symitar, Microsoft Office, Word, Excel and any other applications as needed. - Train relief operators when necessary. - Assist with various administrative duties as assigned.
ID
2021-3586
Location
Juneau
Company
Alaska USA Mortgage Company
City
Juneau
Select State
AK
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Originate mortgage loans and assist with originator training.   Duties and Responsibilities:   - Market mortgage loan programs to the real estate sales industry and promote the general business interests of the company. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, and financial planning fields. - Interview buyers/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-disclosed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Answer origination questions for mortgage loan originators as required and assist with their training. - Conduct sales presentations for Realtors as necessary to enhance business relations. - Perform other duties as assigned.
ID
2021-3036
Location
Juneau
Company
Alaska USA Mortgage Company
City
Juneau
Select State
AK
FLSA Status
Non-Exempt
Reports to:Vice President, Commercial Services Administration   Primary Functions: Responsible for the management, development and performance of all Portfolio Management and Commercial collections functions. Additionally, directs and manages legal processes related to all commercial collection activity.   Duties and Responsibilities: - Responsible for assignment of work and daily management of the Portfolio Management team to ensure timely completion of assigned responsibilities to maximize productivity and quality of work performed. - Responsible for reviewing Portfolio Managers work and for making recommendations regarding adjustment in work routines and processes. - Responsible for review of delinquent loans, and recommendation of loans for charge off. - Responsible for timely recommendation for closure of credit limits consistent with credit union policies and procedures. - Responsible for negotiating and administering loss mitigation solutions for members experiencing financial difficulties to include, but not limited to, use of loan modification, refinances and extensions according to credit union policies/procedures/practices. - Responsible for development of staff to ensure all collections personnel follow all appropriate state and federal laws, regulations, and credit union policies/procedures/practices governing collection actions. - Responsible for working with and directing legal counsel in cases of bankruptcy, foreclosure, repossession, receivership. - Responsible for the creation and periodic updating of policies and procedures relating to commercial risk, collection actions, non-accruals, and temporary debt restructures (TDRs) consistent with regulatory requirements and industry best practices. This includes the establishment of Portfolio Management loss mitigation strategies. - Responsible for working with staff on Loan Impairment and Risk Rating models to include periodic enhancements of the same. - Perform all duties of Portfolio Manager, as necessary. - Perform other duties as assigned.
ID
2021-3116
Location
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports To: Sales Support Manager   Primary Functions: Generate initial loan disclosures that are compliant with Alaska USA polices and procedures. Generate re-disclosures as applicable for loan changes through the loan process. Coordinate with Production and Compliance to determine changes in circumstances and fee variances.   Duties and Responsibilities: - Prepare initial disclosures within required regulatory timeline. Verify loan fees for accuracy to ensure compliance with TRID, RESPA and ECOA. - Prepare re-disclosures within required regulatory timeline. Validate the change in circumstance and proper documentation to ensure compliance with TRID, RESPA and ECOA. - Maintain a high level of member service and internal service with timely responses and accurate information, maintaining thorough knowledge of TRID regulatory requirements. - Responsible for understanding and utilizing matrixes based on state and county to ensure accurate fee disclosure per geographic location. - Review general information on the loan to determine loan product and fee validation. Thorough knowledge of FHA, VA, USDA, HUD 184 and Conventional PMI required to identify appropriate calculations and data discrepancies. - Ensure loans requiring mortgage insurance are appropriate disclosed. - Use Symitar to determine membership status. Include membership paperwork in initial disclosure package if applicable. - Adhere to department turn-times and minimum file expectations. - Participate in seminars and other training to maintain required knowledge and skill development. Complete all training within specified deadlines. - Assist in training other Disclosure Specialists. - Perform other duties as assigned.
ID
2021-2629
Location
C Street Administration
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Primary Functions: Lead project activities and maintenance of credit union facilities.   Duties and Responsibilities: - Inspect and maintain credit union facilities. Prepare periodic facility inspection and condition reports as required. - Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned.
ID
2021-2384
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2329
Location
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt