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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports To: Desktop Support Supervisor   Primary Functions: Provide quality day to day technical desktop hardware support to end users in a manner that supports the organization's Mission Statement to provide service, value and convenience to its members. Operate in a fashion that supports the IM operations supporting mission to exercise a leadership role in maintaining, operating, and providing Information Technology Service Management for the credit union and its subsidiary operations.   Duties and Responsibilities:   - Perform Desktop Support Technician I and II duties and responsibilities. - Analyze, diagnose and implement corrective solutions for end user hardware issues, using advanced diagnostic and troubleshooting principles, theories, concepts, and techniques with minimal supervision. - Develop and maintain in-depth working technical knowledge of current operating systems, software, hardware and standards to include Windows 7 and later and Office 2007 and later. Operational knowledge of current Mac OS desirable. - Assist in documenting standard, repeatable instances of hardware installation, configuration, repair, failure and removal. - Assist in maintaining current procedures and processes and contribute to developing processes to respond to issues and tasks in a timely manner. - Assist in the training and development of junior staff - Communicate with executive leadership as needed regarding user issues, work orders and projects. - Perform other duties as assigned.
ID
2021-2503
Location : Name
Juneau Street Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Infrastructure Development Manager   Primary Functions: Provides technical project support for enterprise wide system technology-related projects.   Duties and Responsibilities:   - Assist in performing analysis of application integration in the enterprise. - Provide project management support and coordination for deployment of new applications and servers. - Research hardware and software requirements to support enterprise projects. - Maintain current professional and technical knowledge pertaining to industry standards and best practices in the field. - Perform other duties as assigned.
ID
2021-2441
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
anchorage
Select State
AK
Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2021-2444
Location : Name
West Abbott Branch
Company
Alaska USA Federal Credit Union
City
ANCHORAGE
Select State
AK
Reports To: Varies by location   Primary Functions: Answering the telephone and managing the switchboard. Greeting and escorting clients and visitors to the proper party. Maintaining the professional image of the Credit Union to callers and visitors. Assist the AVP in administrative support and marketing activities for the mortgage office.   Duties and Responsibilities: - Act as receptionist for the company; handle incoming calls and/or transfer of calls in a professional and courteous manner. - Assist and direct clients to appropriate individuals, and schedule and coordinate appointments as required. - Respond to inquiries and member questions and direct to appropriate personnel as needed. - Photocopy and collect documentation from members as directed. - Receive and distribute mail and faxes. - Catalog, order, and inventory supplies, materials and forms. - Participate in seminars and other training as directed to maintain knowledge and skill development. - Maintain skill set in usage and understanding of such applications as: MorStart, Symitar, Microsoft Office, Word, Excel and any other applications as needed. - Train relief operators when necessary. - Assist with various administrative duties as assigned.
ID
2021-2417
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports To: Varies by location   Primary Functions: Provide assistance to originator in the origination and processing of mortgage loans.   Duties and Responsibilities: - Accept telephone calls for the originator, coordinate appointments, respond to inquiries, and provide updated loan status to real estate agents and borrowers. - Input the loan application, print out applicable origination documentation and required disclosures, obtain borrowers' signatures as required and review documentation for accuracy and completeness. - Photocopy documentation supplied by the borrower; income tax returns, paycheck stubs, bank statements, etc. - Set up mortgage application files and request verification of all information received in the mortgage loan application via letters to employers, banks, creditors or by alternative documentation acceptable to the secondary market. Perform necessary follow up order credit reports, appraisals, and prelims as needed in files. - Provide support to originator by maintaining ongoing communication with client base and real estate agents. Perform tasks directly or indirectly related to marketing and advertising. - Maintain a basic knowledge of computer programs; i.e., Mortgage Ware, Microsoft Office, Desktop Underwriter, particularly Word, Excel, and Access, Microsoft Publisher, and new software as it becomes available or needed. - Arrange for the pick up and delivery of documents, brochures, loan packages, and other miscellaneous items as needed. - Perform other duties as assigned.
ID
2021-2419
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports to: Information Security Manager Functions Supervised: None. Primary Functions: Information security analysts plan and carry out security measures to protect the credit union's computer networks and systems. Primary functions in this position would be a broad range of tasks, including the day-to-day administration of information and event management (SIEM) and may include significant responsibilities for the security administration of a variety of IT systems across the enterprise. Additionally, as legal and regulatory compliance drivers continue to grow, many of the security administrator's tasks may also support audit functions. The individual in this position will interact closely with product vendors and service providers, personnel from various IM departments, and with business departments. In-depth knowledge of Alaska USA's operating systems and security applications, as well as a working knowledge of basic network protocols and tools, will also be required. Duties and Responsibilities: 1. Information Security Analyst II duties and responsibilities. 2. Provide direction, develop standards, and initiate processes related to identity and access management. 3. Manage the implementation and development process for security solutions. 4. Manage the Data Loss Prevention (DLP) Program, coordinate the remediation efforts, generate reports and provide metrics on the effectiveness of the DLP program. 5. Monitor system logs, SIEM tools, and network traffic for unusual or suspicious activity. Interpret such activity and make recommendations for resolution. 6. Research threats and vulnerabilities and, where appropriate, take action to mitigate threats and remediate vulnerabilities. 7. Review, assess, and mitigate penetration tests and vulnerability assessments on information systems and infrastructure. 8. Perform threat and vulnerability assessments, in some cases followed by appropriate remedial action, to ensure systems are protected from known and potential threats, and free from known vulnerabilities. 9. Assist and train junior team members in the use of security tools, the preparation of security reports, and the resolution of security issues. 10. Research, recommend, evaluate and implement information security solutions, which identify and/or protect against potential threats, and respond to security violations. 11. Conduct audits and reviews of endpoint, network, system security controls, and manage remediation efforts. 12. Conduct security reviews of the network security architecture to identify accesses and assess the risk to these changes. 13. Assist in the management of firewalls, intrusion detection systems, switches and routers, which will include researching, designing, formulating, and documenting firewall rules. 14. Report unresolved network security exposures, misuse of resources, or noncompliance situations using defined escalation processes. 15. Develop and maintain documentation for security systems and procedures. 16. Coordinate the Monitoring and Response Program, identify new threats, develop and tune rules to monitor, generate reports, and provide metrics for the program. 17. Coordinate incident response activities, gather evidence, conduct forensic analysis on incidents, evaluate security controls, and make recommendations to improve them. 18. Perform other duties as assigned.
ID
2021-2380
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Category: 12FLSA Type: Non-ExemptPosition Profile: SpecialistSupervisory Position: NoReports to: Varies by locationPrimary Functions: Lead project activities and maintenance of credit union facilities.Duties and Responsibilities: Inspect and maintain credit union facilities. Prepare periodic facility inspection and condition reports as required.Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations.Ensure assigned maintenance activities are completed in a timely and efficient manner.Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support.Plan, determine and acquire needed assets to execute and report on assigned projects.Travel to other regions to perform maintenance and lead project teams.Maintain a working knowledge of building mechanical systems.Perform janitorial duties as required and monitor custodial and maintenance services.Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks.Perform other duties as assigned.Requirements:Education: High School graduate or equivalent.Creditable Experience in Lieu of Education: Not applicableExperience/Skills: Seven years experience in a facilities maintenance or similar position. Must have a working knowledge of building systems, be able to work independently and to communicate with and relate to people. This position requires a valid driver's license, acceptable and insurable driving record, pre-employment physical, pre-employment and random drug testing. Must be able to lift 70 pounds.Tenure: Not Applicable
ID
2021-2384
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2329
Location : Name
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Information Security Manager   Functions Supervised: None   Primary Functions: Perform identity and access management along with information security functions in support of the credit unions operations.   Functions would include support of Identity and access management as the primary function.  Other programs/process would be privileged access management, network access control, incident response, and security event and incident management.   Duties and Responsibilities: - Lead the implementation and development process for the Identify and access Management (IAM) program with a security focus. - Work with vendors and business partners to develop and manage the IAM Program. - Lead program design and review working directly with business lines on the integration requirements including provisioning, de-provision, and identity lifecycle into the IAM platform. - Develop strategy roadmaps for the IAM systems and program. - Develops enterprise wide standards for IAM. - Monitor system logs, SIEM tools, and other security tools for unusual or suspicious activity. - Monitor internal control systems to ensure appropriate information access levels and security is maintained. - Implement or coordinate remediation required by policies, standards, reviews, and audits, documenting exceptions as necessary.  - Conduct audits and reviews of endpoint, network, and system security controls and manage remediation efforts. - Conduct security reviews of the network security architecture and identity access and assess the risk to these changes. - Define the user access security model for all systems in the credit union. - Conduct risk analysis, threat, and vulnerability assessments. - Perform other duties as assigned.
ID
2020-2293
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Product Delivery Manager Functions Supervised: None Primary Functions: Product lifecycle management for online products and services owned by Digital Channels. Duties and Responsibilities: - Experience design - work collaboratively across multiple business lines to create, deliver and improve experience requirements for member and employee needs. - Product lifecycle management - Develop, maintain and execute upon 1-3 year product roadmaps. - Research and analysis - responsible for researching product and industry trends, preparing data to support business decision making about products, capturing various department needs, and providing recommendations based on analysis. - Product launch support - responsible for working with vendors and project teams to successfully launch new or enhanced products through testing, communication strategy preparation, training and overall support of the launch. - Collaboration - responsible for working with multiple business departments to understand and document their needs, pain points, and priorities, assist in maintaining a feedback loop throughout product launch and analysis of product success - Organizational knowledge - maintain a working knowledge of credit union operations and an awareness of strategic initiatives, current and emerging technologies and best practices.
ID
2020-2109
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Information Security Manager   Primary Functions: Perform information security functions in support of credit union operations.   Duties and Responsibilities:   - Assist in the maintenance of current security systems. - Monitor reports, systems, logs and alerts for suspicious activity. - Report suspected security violations, threats or inappropriate network actions, in accordance with established response procedures. - May assist in performing assessments of credit union systems to identify and report on vulnerabilities. - May assist in performing system audits against hardening standards and base-line controls. - Conduct initial investigation of suspicious activity and escalates as needed. - Perform other duties as assigned.
ID
2020-2290
Location : Name
B Street Building North
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Varies by location   Primary Functions: Provide assistance to originator in the origination and processing of mortgage loans.   Duties and Responsibilities: - Accept telephone calls for the originator, coordinate appointments, respond to inquiries, and provide updated loan status to real estate agents and borrowers. - Input the loan application, print out applicable origination documentation and required disclosures, obtain borrowers' signatures as required and review documentation for accuracy and completeness. - Photocopy documentation supplied by the borrower; income tax returns, paycheck stubs, bank statements, etc. - Set up mortgage application files and request verification of all information received in the mortgage loan application via letters to employers, banks, creditors or by alternative documentation acceptable to the secondary market. Perform necessary follow up order credit reports, appraisals, and prelims as needed in files. - Provide support to originator by maintaining ongoing communication with client base and real estate agents. Perform tasks directly or indirectly related to marketing and advertising. - Maintain a basic knowledge of computer programs; i.e., Mortgage Ware, Microsoft Office, Desktop Underwriter, particularly Word, Excel, and Access, Microsoft Publisher, and new software as it becomes available or needed. - Arrange for the pick up and delivery of documents, brochures, loan packages, and other miscellaneous items as needed. - Perform other duties as assigned.
ID
2020-2286
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2020-2271
Location : Name
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Sales Support Manager   Primary Functions: Generate initial loan disclosures that are compliant with Alaska USA polices and procedures. Generate re-disclosures as applicable for loan changes through the loan process. Coordinate with Production and Compliance to determine changes in circumstances and fee variances.   Duties and Responsibilities: - Prepare initial disclosures within required regulatory timeline. Verify loan fees for accuracy to ensure compliance with TRID, RESPA and ECOA. - Prepare re-disclosures within required regulatory timeline. Validate the change in circumstance and proper documentation to ensure compliance with TRID, RESPA and ECOA. - Maintain a high level of member service and internal service with timely responses and accurate information, maintaining thorough knowledge of TRID regulatory requirements. - Responsible for understanding and utilizing matrixes based on state and county to ensure accurate fee disclosure per geographic location. - Review general information on the loan to determine loan product and fee validation. Thorough knowledge of FHA, VA, USDA, HUD 184 and Conventional PMI required to identify appropriate calculations and data discrepancies. - Ensure loans requiring mortgage insurance are appropriate disclosed. - Use Symitar to determine membership status. Include membership paperwork in initial disclosure package if applicable. - Adhere to department turn-times and minimum file expectations. - Participate in seminars and other training to maintain required knowledge and skill development. Complete all training within specified deadlines. - Assist in training other Disclosure Specialists. - Perform other duties as assigned.
ID
2020-2256
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports To: Varies by location   Primary Functions: Originate mortgage loans and assist with originator training.   Duties and Responsibilities:   - Market mortgage loan programs to the real estate sales industry and promote the general business interests of the company. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, and financial planning fields. - Interview buyers/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-disclosed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Answer origination questions for mortgage loan originators as required and assist with their training. - Conduct sales presentations for Realtors as necessary to enhance business relations. - Perform other duties as assigned.
ID
2020-2223
Location : Name
West Abbott Branch
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports To: Mortgage Underwriting and Credit Policy Manager   Primary Functions: Responsible for researching, developing, and documenting loan products and internal credit policy, and for training mortgage origination and operations staff on products and credit policies.   Duties and Responsibilities:   - Monitor investor and guarantor memo releases for policy and procedural changes; prepare RE Investor memos announcing changes for distribution. - Create and maintain product summaries for Alaska USA Real Estate and Mortgage Portfolio loans. - Create and maintain Alaska USA overlay fact sheet; periodically review and update Mortgage FAQs on MORC. - Research guidelines for potential new investors and/or product offerings. Provide executive management with summary of research results. - Create, maintain, and implement standardized loan product and credit policy training for all origination and operations staff. - Work closely with RE Lending Compliance Officer to ensure all Alaska USA mortgage credit policy meets current regulatory compliance requirements. - Maintain a current knowledge of existing laws, statutes, regulations, ordinances, policies, and procedures pertaining to real estate and mortgage lending. - Perform other duties as assigned.
ID
2020-2220
Location : Name
C Street Administration
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports To: Mortgage Closing Manager   Functions Supervised: Closer I, II, II   Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.   Duties and Responsibilities: - Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews. - Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements. - Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description. - Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system. - Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department. - Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements. - Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department. - Perform other duties as assigned.
ID
2020-2217
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Mortgage Process Development Supervisor   Functions Supervised: None   Primary Functions: Develop and update the documentation of standards, procedures, and training materials for real estate operations.   Duties and Responsibilities:   - Assist in developing and presenting loan origination system and workflow training courses to new users. - Assist with coordination of addition of new training or classes to transcripts with Alaska USA University. - Assist in the design and implementation in-house training classes. - Train and introduce the use of new system(s) or new system features to end users. - Review and update Alaska USA mortgage and real estate policies and procedures to conform to Credit Union, investor, guarantor and regulatory requirements. - Prepare documentation of approved operational procedures. Perform training and assist in implementation of revised procedures. - Review production deficiencies as identified by management to develop new controls and/or training as needed. - Work with department subject matter experts to design procedures and coordinate integration of procedures into applicable workflows and systems. - Report system issues to RE Systems and assist with testing and resolving reported issues. - Perform other duties as assigned.  
ID
2020-2203
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Divisional Underwriting and Credit Policy Manager   Functions Supervised: Underwriters on site in Anchorage, Alaska and Glendale, Arizona and remote underwriters in multiple locations.   Primary Functions: Management responsibilities for training and developing all underwriters, ensuring the quality and productivity of those underwriters, maintaining acceptable Service Level Agreements (SLA's) and ensuring our members are served conveniently and professionally.   Duties and Responsibilities: - Maintain a working knowledge of all loan products offered by the credit union to ensure we train and develop all underwriters to manage the risk for the credit union. - Responsible to assign loan files to the underwriters and work load balance to ensure we are meeting our service level expectations on a daily basis. - Responsible to interview and hire quality underwriters. Coach, train and provide meaningful performance reviews for team members. - Work hand in hand with mortgage sales, processing and closing to build a cohesive team to serve our members efficiently and ensure we are compliant with all investor/agency guidelines. - Review, decision and process loan level escalations in a timely manner. - Underwrite employee loans for senior level staff. Assist with loan approval conditions and file reviews as required. - Maintain a working knowledge of current existing laws, statutes, regulations, ordinances, policies and procedures pertaining to real estate and mortgage lending. - Perform other duties as assigned.
ID
2020-2119
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Varies by location Functions Supervised: None Primary Functions: Research, analyze and prepare recommendations for new software application systems, system enhancements and evaluation of new technologies. Manage the implementation of new systems/enhancements. May assist departments in workflow analysis and in applying technology and sound business practices to improve efficiency/productivity. Duties and Responsibilities: 1. Demonstrated proficiency as a Product Analyst II. 2. Prepare development roadmaps for the credit unions various products and services. 3. Research and become familiar with forward-looking technologies and assist with development recommendations. 4. Maintain a working knowledge of Credit Union applications systems features and capabilities. 5. Consult with management in the analysis of short and long range business requirements and recommend innovations in support of credit union goals. 6. Provide project management for all phases of system development process including analysis, design, development, testing, implementation and ongoing support for applications. 7. Coordinate with other departments to assist in project planning, implementation, launch and post-production support. 8. Act as liaison between Operations and Marketing to assist with development of promotional materials and communications roadmap. 9. Maintain knowledge of current and emerging technologies and best practices to provide technical direction to users and management. 10. Prepare and present business proposals for the evaluation and selection of application systems, development of system enhancements and acquisition of new technologies. 11. Act as primary contact for third-party vendors; to include coordinating system updates and outage resolution, invoicing, SLA reporting, and resolution of escalated issues. 12. Provide after-hours support, as needed, for system outages. 13. Perform other duties as assigned in support of team efforts and results.
ID
2020-2108
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK