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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2022-4558
Location
JBER Branch
Company
Alaska USA Federal Credit Union
City
Elmendorf AFB
Select State
AK
FLSA Status
Non-Exempt
ID
2022-4572
Location
Cooper Crossing Branch
Company
Alaska USA Federal Credit Union
City
Chandler
Select State
AZ
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Maintenance of credit union facilities.   Duties and Responsibilities:   - Inspect and maintain credit union facilities. Prepare periodic facility inspection and conditions reports as required. - Perform higher level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Execute office and department move, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned.
ID
2022-4313
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Fraud Analytics Manager   Functions Supervised: None   Primary Functions: Perform qualitative and quantitative analysis of fraud-related data, systems, and processes. Develop fraud detection and decisioning strategies to mitigate the impact of fraud and implement in code. Balance fraud loss prevention, member experience, and operational efficiency in line with product strategies, enterprise financial plans, and the capacity of operational departments. Develop operational and performance reporting for fraud-related processes and systems. Execute the development, creation and implementation of fraud detection and prevention systems utilizing a proprietary programming/scripting language. Duties and Responsibilities: - Identify fraud-relevant data; collaborate with team members, vendors, and other departments to ensure collection, effective organization, and quality - Analyze fraud-related datasets ranging from tens of thousands to hundreds of millions of records - Perform deep dives into large or randomly-sampled fraud cases to determine what happened, perform annotation, and identify opportunities to improve systems or processes - Develop a deep understanding of fraud detection, decision, and investigation systems in use by the Credit Union - Maintain awareness of fraud-related best practices, methods, and technologies; present recommendations to promote optimal use and adoption - Collaborate with team members, vendors, and other departments to identify fraud vulnerabilities, methods, and trends, and to coordinate fraud-related processes and strategies - Develop, test, implement, and analyze strategies, models, and systems to detect, prevent, investigate, and mitigate the effects of fraud - Research discrepancies, accumulate all necessary information and take appropriate action to stop and prevent fraud losses to the Credit Union - Compile, and deliver operational and performance reports and key performance indicators - Engage in and implement processes for the reissuance of compromised cards in large data breaches - Report suspicious activity as required by the Bank Secrecy Act. - Monitor activity, analyze data and implement changes for safe practice in online account opening - Perform other duties as assigned
ID
2022-4566
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: eServices Officer   Functions Supervised: Retail Financial Services hardware and software environment.   Primary Functions: Provide product answers and system support to members and frontline support employees for RFS owned products, services, systems and equipment.   Duties and Responsibilities:   - Provide member and staff support for the credit union's electronic service delivery platforms including, but not limited to, online and mobile access, ATM, branch equipment and services. - Answer member and staff inquiries and provide information concerning the use of the credit union's websites and electronic service platforms. - Provide training and related support tools to staff to enable them to be more effective at providing member support. - Maintain knowledge of credit union services, related policies and key features of the credit union's website and electronic service delivery platforms. - Develop superior communication skills and consistently utilize a systematic, deductive approach to problem solving. - Identify application features and functions to improve member service. - Maintain application specific security functions and controls based on policies established by Information Security. - Assist in the installation and testing of new releases, upgrades and fixes. - Fulfill role of Department IT Liaison including fielding end-user questions and researching application specific questions and issues. - Perform other duties as assigned.
ID
2022-4567
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Functions Supervised: None   Primary Functions: Monitor Federal Reserve and Wells Fargo activity, post appropriate general ledger adjustments and prepare Federal Reserve reports. Monitor credit union outstanding check activity and post appropriate general ledger adjustments. Accounting for mortgage loan transactions.   Duties and Responsibilities:   - Monitor Federal Reserve transaction activity including cash orders, ACH, investments, member wire clearing, etc. Prepare journal entries to post transactional activity and activity fee charges and prepare for month end bank and general ledger reconciliations. -  Review and update Wells Fargo, all Federal Reserve and withholding general ledger accounts to ensure that the accounts are in balance and any corrections are made prior to month-end reconciliations. - Prepare daily bank journal entry to post check activity for items such as stop pays, voids, returns, etc. Also, post checks received, Fed savings bonds, mobile deposits, teller checks received, etc. Post foreign items from the Wells Fargo statement and any checks from the ATMs. - Monitor check register totals for teller checks and cashier checks and balance to teller branch totals. Update corresponding outstanding check and ATM cash clearing GLs daily. Research outages as required. - Monitor check reconciliation exceptions daily and research each items authenticity and submit findings (such as stop pays, voids, duplicates, etc.) to Item Processing and/or Fraud Resolution. - 6. Monitor and/or pay Electronic Federal Tax Payment System IRA and dividend withholding payables to the IRS on a bi-weekly basis, or as needed. - Monitor check and cash clearing accounts and Symitar suspense GLs. Research and make corrections on exception items from branches, Symitar or general ledger. - Assist branches and departments by answering inquiries regarding teller checks and cashier checks. - Mortgage loan in process reconciliations for AKUSA and all affiliates; researching overages/shortages, any discrepancies and correcting where necessary. Ensure correct posting to Symitar and the general ledger. - Accounting for all investor loan funding; assisting with the research and resolution of any funding discrepancies that may occur from an investor and reporting those to Secondary Marketing Operations Officer for proper collections of funds. Accounting for GNMA securities and reconciling gain/loss on pools. - Compile initial commission and bonus calculations for review by management of AKUSA, AUMC and Joint Ventures. Prepare final journal entries for accounting. - Perform other duties as assigned  
ID
2022-4563
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Consumer Lending Systems Administrator   Functions Supervised: None   Primary Functions: Assist with daily operation and maintenance of the consumer lending server or web-based application systems. Oversee the daily operations of assigned application systems. Assist with department liaison duties with all end-users. Duties and Responsibilities: - Assist with and provide support to all consumer lending system users. - Assist with the identification and help implement recommended application system features and functions that will improve member service, enhance departmental effectiveness, and reduce operating expenses. - Assist the Consumer Lending System Administrator, lending management and MIS personnel in identifying and prioritizing system enhancements to meet business goals of the department. - Assist with the setup, configuration, and maintenance of application control files, parameter files, and business rules within the system. - Assist with the design, setup, production, and maintenance of all system generated reports. - Assist with the development of system and user documentation, controls, and operational procedures. Ensure training curriculum is developed with appropriate supervisor and that departmental staff is trained in the use of features and functions of assigned systems. - Assist with the maintenance of application-specific security functions and controls based on policies established by Information Security. - Assist with the installation and testing of new releases, upgrades, and troubleshooting. - Act as back-up liaison with software vendor(s). - Provide after-hours support to system users and assist with answering the Help Desk telephone and submitting Incident Reports to MIS. - Perform other duties as assigned.
ID
2022-4248
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports To: Varies by location   Functions Supervised: Branch Services   Primary Functions: Responsible for overall branch functions and delivery to include: member engagement, coach and mentor staff for growth, and achieve the business and financial objectives of the credit union. Foster a positive environment of openness where teams at various levels can all achieve, report on activities, conduct community outreach, and consult with members to provide financial solutions and creative service-based problem resolution.   Duties and Responsibilities: - Develop, monitor and manage the member experience and service levels within the branch. Provide leadership to the branch member engagement team to build meaningful relationships and promote member loyalty. - Coach and mentor the member engagement team to tailor appropriate products and services, to fit the individual financial needs of each member. Meet with employees regularly, on an individual and group basis to establish and reinforce training of new technology, products, services and procedures. - Leverage problem-solving and strong communication skills to resolve personnel and member concerns. - Deliver effective member engagement strategies through community events, sponsorships and financial literacy training. - Be the face of Alaska USA at professional groups as assigned, representing a professional, friendly and helpful presence with every interaction. - Obtain and maintain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Ensure compliance of all financial policies, procedures and regulatory requirements. - Responsible for proper opening and closing procedures of the branch, security, physical control and maintenance of the facility including: equipment, supply inventory, managing individual and branch cash, negotiable items and general ledgers as assigned, and timely completion of management reports. - Responsible for the personnel functions within the branch including staffing, training, evaluating performance, maintaining a high level of employee morale/job satisfaction, and policy compliance. - Maintain a thorough knowledge of applicable market trends. - Recommend branch workflow improvements to streamline operational processes. - Perform other duties as assigned.
ID
2022-4472
Location
MetroCenter Fry's
Company
Alaska USA Federal Credit Union
City
Phoenix
Select State
AZ
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4548
Location
Soldotna Branch
Company
Alaska USA Federal Credit Union
City
Soldotna
Select State
AK
FLSA Status
Non-Exempt
Reports To: Varies by location   Functions Supervised: Branch Services   Primary Functions: Responsible for overall branch functions and delivery to include: member engagement, coach and mentor staff for growth, and achieve the business and financial objectives of the credit union. Foster a positive environment of openness where teams at various levels can all achieve, report on activities, conduct community outreach, and consult with members to provide financial solutions and creative service-based problem resolution.   Duties and Responsibilities: - Develop, monitor and manage the member experience and service levels within the branch. Provide leadership to the branch member engagement team to build meaningful relationships and promote member loyalty. - Coach and mentor the member engagement team to tailor appropriate products and services, to fit the individual financial needs of each member. Meet with employees regularly, on an individual and group basis to establish and reinforce training of new technology, products, services and procedures. - Leverage problem-solving and strong communication skills to resolve personnel and member concerns. - Deliver effective member engagement strategies through community events, sponsorships and financial literacy training. - Be the face of Alaska USA at professional groups as assigned, representing a professional, friendly and helpful presence with every interaction. - Obtain and maintain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Ensure compliance of all financial policies, procedures and regulatory requirements. - Responsible for proper opening and closing procedures of the branch, security, physical control and maintenance of the facility including: equipment, supply inventory, managing individual and branch cash, negotiable items and general ledgers as assigned, and timely completion of management reports. - Responsible for the personnel functions within the branch including staffing, training, evaluating performance, maintaining a high level of employee morale/job satisfaction, and policy compliance. - Maintain a thorough knowledge of applicable market trends. - Recommend branch workflow improvements to streamline operational processes. - Perform other duties as assigned.
ID
2022-4550
Location
East Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2022-4542
Location
Soldotna Branch
Company
Alaska USA Federal Credit Union
City
Soldotna
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: Member Service Center Quality Assurance   Primary Functions: Perform quality control reviews of Member Service Center telephonic and electronic interactions through the documented call monitoring process with an emphasis on service delivery and first call resolution. Schedule and present call monitoring results to MSC staff assigned to the various workgroups and queues.   Duties and Responsibilities:   - Maintain knowledge of credit union services, pricing, related policies and procedures and member services functions. - Responsible for ensuring the delivery of prompt, professional, helpful, knowledgeable and courteous member service in all call queues and through electronic service delivery. - Monitor Member Service Survey and Internal Service Survey scores to recognize successes and deficiencies in operational processes and external/internal member experiences; collaborate with the leadership team and trainers to expand upon successes and to improve areas of opportunity. - Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees regularly to establish and reinforce department and organizational goals. - Responsible for the regular review and tracking of member calls for purposes of validating complaint escalations, as needed. - Understand, facilitate, and support the credit union's Complaint Management Program as it may be applied to member interactions within the MSC. - Act as liaison between MSC and the Enterprise Compliance team on member complaints received through the MSC and complaint trends throughout the credit union. - Stay abreast of and recommend industry technology and processes to improve member experience and achievement of improved KPI's and metrics. - Ensure compliance with credit union marketing, image and service delivery goals within area of responsibility. - Responsible for the review of the quality and accuracy of fulfilling member requests. - Work closely with the MSC management to continually enhance and develop the knowledge of the MSC specialists. - Assist in developing additional training programs with the MSC Training Officers. - Recommend updates to the established training programs within MSC as patterns/trends of training opportunities are identified. - Provide support to staff by training and developing; coach, lead and motivate specialists. - Perform other duties as assigned.
ID
2022-4551
Location
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Functions Supervised: None   Primary Functions: Monitor Federal Reserve and Wells Fargo activity, post appropriate general ledger adjustments and prepare Federal Reserve reports. Monitor credit union outstanding check activity and post appropriate general ledger adjustments. Accounting for mortgage loan transactions.   Duties and Responsibilities:   - Monitor Federal Reserve transaction activity including cash orders, ACH, investments, member wire clearing, etc. Prepare journal entries to post transactional activity and activity fee charges and prepare for month end bank and general ledger reconciliations. -  Review and update Wells Fargo, all Federal Reserve and withholding general ledger accounts to ensure that the accounts are in balance and any corrections are made prior to month-end reconciliations. - Prepare daily bank journal entry to post check activity for items such as stop pays, voids, returns, etc. Also, post checks received, Fed savings bonds, mobile deposits, teller checks received, etc. Post foreign items from the Wells Fargo statement and any checks from the ATMs. - Monitor check register totals for teller checks and cashier checks and balance to teller branch totals. Update corresponding outstanding check and ATM cash clearing GLs daily. Research outages as required. - Monitor check reconciliation exceptions daily and research each items authenticity and submit findings (such as stop pays, voids, duplicates, etc.) to Item Processing and/or Fraud Resolution. - 6. Monitor and/or pay Electronic Federal Tax Payment System IRA and dividend withholding payables to the IRS on a bi-weekly basis, or as needed. - Monitor check and cash clearing accounts and Symitar suspense GLs. Research and make corrections on exception items from branches, Symitar or general ledger. - Assist branches and departments by answering inquiries regarding teller checks and cashier checks. - Mortgage loan in process reconciliations for AKUSA and all affiliates; researching overages/shortages, any discrepancies and correcting where necessary. Ensure correct posting to Symitar and the general ledger. - Accounting for all investor loan funding; assisting with the research and resolution of any funding discrepancies that may occur from an investor and reporting those to Secondary Marketing Operations Officer for proper collections of funds. Accounting for GNMA securities and reconciling gain/loss on pools. - Compile initial commission and bonus calculations for review by management of AKUSA, AUMC and Joint Ventures. Prepare final journal entries for accounting. - Perform other duties as assigned  
ID
2022-4544
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4545
Location
Scottsdale Safeway
Company
Alaska USA Federal Credit Union
City
Scottsdale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised:None   Primary Functions: Provide branch assistance to area branches. Assist in conducting training to branch employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products and services, and new programs and processes to encourage change.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service at all area branches. - Coach, lead and motivate branch employees; by promoting cross selling of credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform duties of Senior Financial Services Representative position. - Assist with the training on new products and services and updates on policy and procedure. - Assist with conducting branch staff training for area branches. - Obtain state mandated insurance license to quote and bind Personal Lines Insurance products, as assigned. - Assume responsibility for area branches and assist with supervision of branch staff as assigned. - Perform other duties as assigned.
ID
2022-4537
Location
North Victorville Fin Ctr
Company
Alaska USA Federal Credit Union
City
VICTORVILLE
Select State
CA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4534
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Information Security Supervisor   Functions Supervised: None   Primary Functions: Monitor and assure tracking and remediation related to cybersecurity risks associated with third-party services. Duties and Responsibilities: 1. Coordinates with Vendor Management, reviews vendor reports to include, but not limited to, SOC reports, and other control documentation. 2. Manage the information security vendor assessment elements, which include scheduling and conducting risk reviews, SOC discussions, and other items related to the vendor's security posture for the credit union. 3. Review contracts, project documentation, system design documents, vendor security policies, and other vendor security references (i.e., SOC II type 2, SIG, AUP, PCI ROC, BitSight, etc.) to determine the extent, type, and scope of risks of the vendor relationship. 4. Create an ongoing monitoring of vendors controls, service level agreements, and users controls as it relates to information security. 5. Partner with Vendor Management to accurately review and apply risk ratings, documentation, and communicate the acceptance of third-party risk to stakeholders and security leadership. 6. Communicate to business units and cross-functional teams regarding significant third-party information security events and escalate to senior management, when applicable. 7. Prepares reports in coordination with other stakeholders. 8. Actively monitor and manage program risk acceptances and track remediation plans 9. Identify opportunities for improving the vendor information security risk process. 10. Stay current on information security and risk management industry standards as it relates to information Management. 11. Maintains current credentials in information security field. 12. All other duties and projects as assigned. 13. Other duties as assigned.
ID
2022-4529
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: Information Security Supervisor   Functions Supervised: None   Primary Functions: Monitor and assure tracking and remediation related to cybersecurity risks associated with third-party services. Duties and Responsibilities: 1. Coordinates with Vendor Management, reviews vendor reports to include, but not limited to, SOC reports, and other control documentation. 2. Manage the information security vendor assessment elements, which include scheduling and conducting risk reviews, SOC discussions, and other items related to the vendor's security posture for the credit union. 3. Review contracts, project documentation, system design documents, vendor security policies, and other vendor security references (i.e., SOC II type 2, SIG, AUP, PCI ROC, BitSight, etc.) to determine the extent, type, and scope of risks of the vendor relationship. 4. Create an ongoing monitoring of vendors controls, service level agreements, and users controls as it relates to information security. 5. Partner with Vendor Management to accurately review and apply risk ratings, documentation, and communicate the acceptance of third-party risk to stakeholders and security leadership. 6. Communicate to business units and cross-functional teams regarding significant third-party information security events and escalate to senior management, when applicable. 7. Prepares reports in coordination with other stakeholders. 8. Actively monitor and manage program risk acceptances and track remediation plans 9. Identify opportunities for improving the vendor information security risk process. 10. Stay current on information security and risk management industry standards as it relates to information Management. 11. Maintains current credentials in information security field. 12. All other duties and projects as assigned. 13. Other duties as assigned.
ID
2022-4530
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports to: Information Security Supervisor   Functions Supervised: None   Primary Functions: Monitor and assure tracking and remediation related to cybersecurity risks associated with third-party services. Duties and Responsibilities: 1. Coordinates with Vendor Management, reviews vendor reports to include, but not limited to, SOC reports, and other control documentation. 2. Manage the information security vendor assessment elements, which include scheduling and conducting risk reviews, SOC discussions, and other items related to the vendor's security posture for the credit union. 3. Review contracts, project documentation, system design documents, vendor security policies, and other vendor security references (i.e., SOC II type 2, SIG, AUP, PCI ROC, BitSight, etc.) to determine the extent, type, and scope of risks of the vendor relationship. 4. Create an ongoing monitoring of vendors controls, service level agreements, and users controls as it relates to information security. 5. Partner with Vendor Management to accurately review and apply risk ratings, documentation, and communicate the acceptance of third-party risk to stakeholders and security leadership. 6. Communicate to business units and cross-functional teams regarding significant third-party information security events and escalate to senior management, when applicable. 7. Prepares reports in coordination with other stakeholders. 8. Actively monitor and manage program risk acceptances and track remediation plans 9. Identify opportunities for improving the vendor information security risk process. 10. Stay current on information security and risk management industry standards as it relates to information Management. 11. Maintains current credentials in information security field. 12. All other duties and projects as assigned. 13. Other duties as assigned.
ID
2022-4496
Location
B Street Building South
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4481
Location
West Seattle Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt