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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports to: Manager, Fair and Responsible Banking   Functions Supervised: None   Primary Functions: Responsible for developing, implementing, and maintaining an effective program to ensure the credit union remains in compliance with federal and state laws prohibiting Unfair, Deceptive, or Abusive Acts or Practices (UDAAP). Will identify and lead UDAAP risk and compliance initiatives, develop and refine appropriate risk and compliance monitoring and testing processes, and work with all levels and departments in the organization to understand and comply with consumer protection standards related to UDAAP.   Duties and Responsibilities: - Manage the enterprise UDAAP compliance policy and program to provide a consistent approach to how the credit union will identify, measure, monitor, and control UDAAP risks. - Establish and implement controls to minimize UDAAP risk throughout the entire lifecycle of credit union products and services. - Review, test, and monitor UDAAP risk areas on an ongoing basis and work with stakeholders on necessary improvements. - Ensure organization wide UDAAP training is timely and tailored to the credit union's UDAAP risks and employees' job functions. Evaluate, assign, and report on UDAAP training, take corrective action when needed. - Work with the Vendor Management team to monitor and test vendors and third parties for compliance with UDAAP prohibition policies and procedures. - Leverage internal and external information to conduct and provide comprehensive reviews of enterprise-wide focus topics that present potential UDAAP risk to the credit union. - Prepare and present management reports related to UDAAP compliance risk assessments and monitoring of UDAAP compliance related issues. - Participate in the complaint management program as a resource on UDAAP. - Create and maintain trust by working as a valued partner with business lines, senior leadership, and other compliance professionals to manage UDAAP compliance efforts at all levels of the organization. - Interact with state and federal regulators in a positive and constructive manner regarding the UDAAP compliance program and applicable requirements. - Seek out, develop, and maintain knowledge and skills through completion of continuing education and training pertinent to the position.
ID
2022-4354
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: Consumer Lending Processing Supervisor I   Functions Supervised: None   Primary Functions: Coordinate branch/member closings and perform necessary data input.   Duties and Responsibilities: - Respond to all phone, mail and internet generated member inquiries regarding loan approvals, denials, guidelines, policies, and programs. - Contact members and branches with approved loan requests, advise them of the terms and conditions of the loan. - Coordinate with members and branches to obtain the necessary information and documentation for loan closing. - Process, fund, and close CLC mail and E-Sign loans. - Obtain all loan related documents, verify validity of title documents, and obtain loan payoffs when necessary. - Create and review loan checklists. - Create adverse actions letters and Pre-Approval letters as needed. - Monitor and process requests and applications in assigned loan queues, phone queues and email inboxes. - Perform other duties as assigned.
ID
2022-4615
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Vice President, Business and Commercial Lending   This is a Supervisory Position   Functions Supervised: Business and Commercial Services within the region   Primary Functions: Responsible for developing new business, structuring, underwriting, and closing of business and commercial loans, as well as monitoring and maintaining a loan portfolio. Management of administrative staff in local market.   Duties and Responsibilities:   - Meet with business members and prospective business members to promote the credit union's commercial loan services and solicit new business. - Interview prospective borrowers and request necessary information to process loan requests. - Analyze applicant's financial status, credit, and evaluate collateral to determine feasibility of loan approval. - Negotiate loan structure with prospective borrower, including fees, loan repayment terms and other credit terms. - Underwrite credit requests taking into consideration applicable policies, procedures, guidelines and analyzed risk and present processed applications to appropriate approval authorities within the credit union as required. - Assist members with inquiries and information requests and resolve issues relating to loan products and services offered. - Promote and cross-sell other products and services as appropriate. - Monitor loan portfolio to ensure proper management of risk ratings, compliance with loan covenants and early identification of potential problems. Participate in collection efforts as necessary. - Participate in the credit union's business development activities, represent the credit union in industry and professional associations, community organizations, local business groups, etc. - Management of administrative staff needed to support commercial lending activities in the market. Make market recommendations for staffing levels. - Perform other duties as assigned.
ID
2022-4626
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: Domain Manager, Business Analysis   Functions Supervised: None   Primary Functions: Collaborates as a member of Product Development Teams in the analysis of business process and feature definition of product capabilities. An active collaborator with Product Development Team members developing products to achieve strategic business outcomes. Duties and Responsibilities: - Identify and solve business problems by collaborating in the development and implementation of value driven business solutions. - Develops a working knowledge of credit union business processes. - Document product features in collaboration with Product Owners. - Document business processes. - Associate documented business processes to product features. - Collaborate with system analysts on user story definition for product features. - Collaborate with Product Development Team members on test case development and documentation. - Collaborate with Product Development Team members on test case execution and acceptance. - Collaborate with Product Development Team members on feature completeness and acceptance. - Work closely with other analysts to collaborate in knowledge sharing activities. - Perform other duties as assigned in support of team efforts and results.
ID
2022-4483
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: Domain Manager, Business Analysis   Functions Supervised: None   Primary Functions: Collaborates as a member of Product Development Teams in the analysis of business process and feature definition of product capabilities. An active collaborator with Product Development Team members developing products to achieve strategic business outcomes. Duties and Responsibilities: - Identify and solve business problems by collaborating in the development and implementation of value driven business solutions. - Develops a working knowledge of credit union business processes. - Document product features in collaboration with Product Owners. - Document business processes. - Associate documented business processes to product features. - Collaborate with system analysts on user story definition for product features. - Collaborate with Product Development Team members on test case development and documentation. - Collaborate with Product Development Team members on test case execution and acceptance. - Collaborate with Product Development Team members on feature completeness and acceptance. - Work closely with other analysts to collaborate in knowledge sharing activities. - Perform other duties as assigned in support of team efforts and results.
ID
2022-4484
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports to: Domain Manager, Business Analysis   Functions Supervised: None   Primary Functions: Collaborates as a member of Product Development Teams in the analysis of business process and feature definition of product capabilities. An active collaborator with Product Development Team members developing products to achieve strategic business outcomes. Duties and Responsibilities: - Identify and solve business problems by collaborating in the development and implementation of value driven business solutions. - Develops a working knowledge of credit union business processes. - Document product features in collaboration with Product Owners. - Document business processes. - Associate documented business processes to product features. - Collaborate with system analysts on user story definition for product features. - Collaborate with Product Development Team members on test case development and documentation. - Collaborate with Product Development Team members on test case execution and acceptance. - Collaborate with Product Development Team members on feature completeness and acceptance. - Work closely with other analysts to collaborate in knowledge sharing activities. - Perform other duties as assigned in support of team efforts and results.
ID
2022-4480
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports To: Facilities Administration Manager   This is a Supervisory Position   Functions Supervised: Corporate Properties and Supply server-based application systems.   Primary Functions: Serve as the resident department expert for Maximo and facilities based application systems. Oversee the daily operations of assigned application systems. Act as Department IT Liaison.   Duties and Responsibilities:   - Process daily work orders and provide management reports. - Assist in the installation and testing of new releases, upgrades and fixes. - Maintain application specific security functions and controls based on policies established by Information Security. - Maintain a working knowledge of building systems and Facilities operations. - Develop system and user documentation, controls and operational procedures. Design, set up and maintain customizable reports. - Set up, configure and maintain application control files, parameter files, business rules, etc. - Provide user support and training for the maintenance/facilities tracking systems and determine when vendor or MIS support is required. - Identify, recommend and help implement application features and functions to improve department services, enhance effectiveness and reduce operating costs. - Work with the department management and MIS to identify and prioritize system enhancements to meet the business goals of the department. - Assist MIS liaison with vendor tasks as needed. Act as Department Liaison. - Manage SharePoint configurations, permissions, setting, site layout structure and new site development. Provide support to end user. - Manage the production of 3D project renderings through the use of specialized applications such as SketchUp and AutoCAD. - Over see successful staff production by communicating job expectations, planning, monitoring, and appraising job performance. Ensure policy and procedures are being met; coach and counsel as needed. - Responsible for the overall performance of the Facilities Systems Technician, to include staff development, timely completion of timesheets, and performance evaluations. - Monitor Facilities Help Desk telephone inquiries and maintenance requests to ensure prompt, friendly, efficient, timely and accurate responses are provided to all inquiries and requests. - Develop and oversee maintenance of department database, department files, plans and Facilities information. - Perform other duties as assigned.
ID
2022-4559
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4622
Location
Fairbanks Financial Cntr
Company
Alaska USA Federal Credit Union
City
Fairbanks
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4621
Location
Fairbanks Financial Cntr
Company
Alaska USA Federal Credit Union
City
Fairbanks
Select State
AK
FLSA Status
Non-Exempt
Reports to: Consumer Lending Originations Supervisor   Functions Supervised: None   Primary Functions: Answer loan related telephone inquiries. Accurately complete credit applications, NADA guidebook values, and provide excellent member service.   Duties and Responsibilities: - Develop and maintain a current in-depth knowledge of all consumer lending policies, guidelines, and programs and be prepared to respond to related inquiries. - Respond to all telephone inquiries pertaining to loan related issues. - Obtain the information necessary to complete credit applications and other loan related documentation for consumer loans. Exercise critical thought to gather additional information that may be imperative for credit evaluation. - Establish accurate valuations for all collateralized loan requests. - Comply with all regulatory restrictions to qualify non-member applicants for membership. - Receive, accurately record and forward for processing, member account transactions through MRMS. - Cross sell credit union services. - Perform other duties as assigned.
ID
2022-4614
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Consumer Lending Originations Supervisor   Functions Supervised: None   Primary Functions: Answer loan related telephone inquiries. Accurately complete credit applications, NADA guidebook values, and provide excellent member service.   Duties and Responsibilities: - Develop and maintain a current in-depth knowledge of all consumer lending policies, guidelines, and programs and be prepared to respond to related inquiries. - Respond to all telephone inquiries pertaining to loan related issues. - Obtain the information necessary to complete credit applications and other loan related documentation for consumer loans. Exercise critical thought to gather additional information that may be imperative for credit evaluation. - Establish accurate valuations for all collateralized loan requests. - Comply with all regulatory restrictions to qualify non-member applicants for membership. - Receive, accurately record and forward for processing, member account transactions through MRMS. - Cross sell credit union services. - Perform other duties as assigned.
ID
2022-4620
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4613
Location
Avondale Branch
Company
Alaska USA Federal Credit Union
City
Avondale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4619
Location
South Mountain Branch
Company
Alaska USA Federal Credit Union
City
PHOENIX
Select State
AZ
Reports to: Varies by location   Functions Supervised:None   Primary Functions: Provide branch assistance to area branches. Assist in conducting training to branch employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products and services, and new programs and processes to encourage change.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service at all area branches. - Coach, lead and motivate branch employees; by promoting cross selling of credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform duties of Senior Financial Services Representative position. - Assist with the training on new products and services and updates on policy and procedure. - Assist with conducting branch staff training for area branches. - Obtain state mandated insurance license to quote and bind Personal Lines Insurance products, as assigned. - Assume responsibility for area branches and assist with supervision of branch staff as assigned. - Perform other duties as assigned.
ID
2022-4612
Location
Fairbanks Financial Cntr
Company
Alaska USA Federal Credit Union
City
Fairbanks
Select State
AK
FLSA Status
Non-Exempt
Reports to: IM Compliance and Continuity Manager   Functions Supervised: None   Primary Functions: Support Information Management’s compliance with applicable state and federal regulatory requirements, internal requirements, and industry best practices. Assist in researching and analyzing new or changed requirements and verifying necessary changes are implemented. Support IM risk and compliance monitoring and testing processes. Duties and Responsibilities: 1. Develop a working knowledge of credit union functions. 2. Develop familiarity with applicable state and federal regulatory requirements, internal requirements and industry best practices related to information management and business continuity. 3. Assist in obtaining, analyzing, and evaluating documentation, processes, and practices to support reviews of IM compliance related issues. 4. Assist in the completion of comprehensive compliance reviews and risk assessments of IM compliance related issues. 5. Assist in the preparation of management reports related to IM compliance reviews and risk assessments. 6. Assist in tracking corrective plans when warranted by compliance review or risk assessment results. 7. Become familiar with emerging technology trends, methodologies, and practices. 8. Assist with special projects as required. 9. Perform other duties as assigned.
ID
2022-4609
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Exempt
Reports to: IM Compliance and Continuity Manager   Functions Supervised: None   Primary Functions: Support Information Management’s compliance with applicable state and federal regulatory requirements, internal requirements, and industry best practices. Assist in researching and analyzing new or changed requirements and verifying necessary changes are implemented. Support IM risk and compliance monitoring and testing processes. Duties and Responsibilities: 1. Develop a working knowledge of credit union functions. 2. Develop familiarity with applicable state and federal regulatory requirements, internal requirements and industry best practices related to information management and business continuity. 3. Assist in obtaining, analyzing, and evaluating documentation, processes, and practices to support reviews of IM compliance related issues. 4. Assist in the completion of comprehensive compliance reviews and risk assessments of IM compliance related issues. 5. Assist in the preparation of management reports related to IM compliance reviews and risk assessments. 6. Assist in tracking corrective plans when warranted by compliance review or risk assessment results. 7. Become familiar with emerging technology trends, methodologies, and practices. 8. Assist with special projects as required. 9. Perform other duties as assigned.
ID
2022-4608
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports To: Mortgage Servicing Administration Default Manager   Primary Functions: Mortgage Servicing Administration and Real Estate Loan Center Receptionist. Performs General department support functions.   Duties and Responsibilities:   - Performs as receptionist for Mortgage Servicing (MSA) and Real Estate Loan Center (RELC) Departments. Answers and directs calls, takes messages. Greets mortgage and real estate loan borrowers/members. May provide loan program information and/or applications, accepts payments and issue receipts. - Responsible for monitoring supply levels and coordinating with MSA Administration Support Officer for ordering supplies. - Responsible for opening mail, processing and distributing to the appropriate units in MSA or RELC or routing to appropriate department within the credit union. Research and obtain loan numbers for mail that does not reference a loan number and sort and distribute insurance mail (hazard, flood, MI) to the appropriate MSA Specialist. - Responsible for overnight mailing via UPS or Fed-Ex as appropriate. - Responsible for monitoring real estate loans paid off, preparing reconveyance requests for paid in full loans and sending documents for imaging. - Maintains tracking of paid in full loans report for MSA. - May provide documents to the subservicing vendor as required through various reports and/or requests to include AHFC paid in full notes. - Assist with preparing files/documents for records retention or imaging as required. - Provides support to mortgage servicing as needed. - Performs other duties as assigned.
ID
2022-4610
Location
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Research Processing Officer   Functions Supervised: None   Primary Functions: Process incoming mail transactions, MRMS and returned mail.   Duties and Responsibilities:   - Process mail share and loan transactions and authorized maintenance, to include information requests for members and potential members. - Research and resolve non-confirming mail share and loan transactions. - Provide account status letters and documents to members as requested. - Process account verifications while ensuring proper member authorization. - Process MRMS requests and perform account adjustments and corrections as needed. - Process returned mail. - Initiate and process E-Sign documents. - Post data entry transactions for various credit union departments. - Provide support and technical assistance to branches and departments. - Perform progressively responsible duties to include: a) Research specific transactions on accounts using resources available from all credit union departments to resolve problems and communicate results to the member or other department personnel; b) Research accounts with incorrect addresses and accounts classified as abandoned. Contact members to obtain the correct address or communicate special instructions regarding the account in questions; c) Be familiar with credit union policies and operations procedures of other credit union departments as they apply to the situation under review; d) Perform transaction adjustments and complete file maintenance as appropriate to each situation. - Perform other duties as assigned.
ID
2022-4598
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Real Estate Loan Center Origination and Processing Supervisor   Primary Functions: Originate real estate and mortgage loans.   Duties and Responsibilities: - Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans. - Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue. - Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines. - Originated applications for in-house and other non-mortgage real estate loans. - Underwrite real estate loan applications. - Provide assistance to real estate processors as necessary. - Provide assistance to processors as necessary. - On approved files give the real estate processor the loan file to contact the member with loan approval and conditions. Clear loan conditions timely to ensure a smooth closing. - On declined files, advise the borrower of the decline and issue refunds, returning documentation as necessary. - Promote Alaska USA real estate programs and cross-sell credit union services. - Perform other duties as assigned.
ID
2022-4601
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports To: Real Estate Loan Center Origination and Processing Supervisor   Primary Functions: Originate real estate and mortgage loans.   Duties and Responsibilities: - Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans. - Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue. - Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines. - Originated applications for in-house and other non-mortgage real estate loans. - Underwrite real estate loan applications. - Provide assistance to real estate processors as necessary. - Provide assistance to processors as necessary. - On approved files give the real estate processor the loan file to contact the member with loan approval and conditions. Clear loan conditions timely to ensure a smooth closing. - On declined files, advise the borrower of the decline and issue refunds, returning documentation as necessary. - Promote Alaska USA real estate programs and cross-sell credit union services. - Perform other duties as assigned.
ID
2022-4602
Location
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt