Reports to: Consumer Lending Account Support Supervisor
Functions Supervised: None
Primary Functions: Responsible for credit reporting and disputes on consumer loans, discontinuance and suspension of services, department reporting, and loan amendment processing.
Duties and Responsibilities:
- Responsible for processing credit bureau disputes and related functions on consumer and real estate accounts.
- Responsible for matters relating to identity theft associated with member and non-member accounts.
- Responsible for processing all member requests to invoke Service Member Civil Relief Act.
- Responsible for review and subsequent actions associated with all non-amortizing, paid ahead, substandard, and unclassified loan reports as assigned by the Account Support Manager.
- Responsible for processing requests for suspensions and discontinuances of member services.
- Responsible for processing loan extensions, modifications, and refinances for consumer and real estate loans.
- Perform other duties as assigned.
Reports to: Procurement and Supply Supervisor
Functions Supervised: None
Primary Functions: Maintain consolidated warehouse inventory and assist in submitting all combined warehouse orders for the credit union and CUSOs.
Duties and Responsibilities:
- Execute the comprehensive supply chain strategies to meet organizational goals and objectives across the credit union network.
- Receive, inspect, inventory, store, and prepare supplies/materials for distribution in support of the credit union's supply chain lifecycle.
- Direct, perform and oversee warehouse operations, layout and utilization to ensure materials and equipment are stored in the most optimal and safest configuration.
- Organize and maintain up to date records of inventory, lead times, demand history and reorder points to ensure efficient and uninterrupted flow to the credit union and CUSOs.
- Maintain and review inventory records to track the flow of materials through the supply chain process; maintain accurate accountability of all warehoused materials; execute the receipt and proper storage of supplies and materials.
- Dispose of excess and outdated equipment/supplies in an ethical and economical manner; maintain all pertinent documentation of destruction, sale or recycle of materials for compliance.
- Develop, implement and enforce inventory control policies based on credit union's supply chain solutions.
- Issue, receive, store, and maintain all tradeshow and event equipment; schedule the issue and return of materials with key stakeholders; report scheduling conflicts and recommend solutions.
- Ensure the warehouse area is maintained in a safe, clean, orderly, and secure manner.
- Report any damaged or missing supplies/materials to supervisor immediately.
- Perform other duties as assigned.
Reports to: Procurement and Supply Supervisor
Functions Supervised: Warehouse, Supply Catalog, Procurement, Inventory, Distribution Center
Primary Functions: Responsible for finding goods and services for the credit union and CUSOs at the best value regarding quality and price, as well as the inventory management of all materials in the consolidated warehouse.
Duties and Responsibilities:
- Execute the credit union's comprehensive supply chain strategies to meet organizational goals and objectives across the credit union network.
- Research suppliers of goods and services; gather quotes, proposals and purchase terms and conditions; negotiate terms with suppliers such as price, quality of goods deadlines and expectations in support of the credit unions supply chain life cycle.
- Maintain and update supply catalog; monitor inventory levels and order all supplies and materials to ensure uninterrupted flow to the credit union and CUSOs; review orders, invoices, inventory and deliveries for accuracy; provide data on printed materials to ensure they current and meet all compliance requirements.
- Gather data on credit union spend and markets to assist with identifying alternate vendors which provide superior products, services, solutions and cost savings opportunities; gather data to assist with identifying material or procedural changes to improve efficiencies and/or provide cost savings.
- Maintain and review inventory records to track the flow of goods through the supply chain process; maintain accurate accountability of all materials; execute the receipt and proper storage of supplies and materials.
- Liaise with suppliers and project managers regarding updates and details of goods.
- Prepare reports as required detailing inventory usage, demand history and trends.
- Independently plan, coordinate, supervise, and evaluate activities and the work of assigned staff; establish deadlines and regularly meet with staff to resolve issues and roadblocks.
- Monitor work areas and examine systems to ensure safe conditions or to prevent violations of procedures or safety rules.
- Perform other duties as assigned.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
- Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
- Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
- Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
- Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
- Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
- Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
- Build meaningful relationships by participating in branch promotions and community events, as assigned.
- Work effectively in a team environment across all organizational levels.
- Perform other duties as assigned.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
- Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
- Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
- Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
- Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
- Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
- Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
- Build meaningful relationships by participating in branch promotions and community events, as assigned.
- Work effectively in a team environment across all organizational levels.
- Perform other duties as assigned.
Reports To: Payroll Manager
Functions Supervised: None
Primary Functions: Balance and reconcile payroll related general ledger reconciliations for all companies. Ensure integrity of custodial accounts. Prepare monthly and ad hoc Personnel reporting. Reconcile bi-weekly and monthly payroll and prepare related journal entries.
Duties and Responsibilities:
- Ensure designated custodial accounts are reconciled monthly and corrections are made promptly. Communicate problems to Payroll Manager.
- Assist the Payroll Manager with implementation of new systems/enhancements.
- Assist Departments with compiling information for incentives.
- Provide accurate and timely account balances, transaction information and reconciliations as requested verifying reasonableness and ensuring conformance with established procedures.
- Prepare payroll related internal and compliance reporting.
- Prepare payroll journals and balance to payroll reporting.
- Prepare 401(k) wires and related detail reporting sent to benefit administrator.
- Prepare FSA report for vendor upload.
- Act as a backup for the Payroll Specialist.
- Perform other duties as assigned.
Reports To: Varies by location
Primary Functions: Perform insurance sales functions.
Duties and Responsibilities:
- Obtain quote information from Client.
- Complete Marshall Swift RCE if necessary.
- Quote risk & prepare application.
- Request photos of dwellings.
- Meet with clients to complete application and other required forms.
- Cross sell other insurance products offered by the agency or credit union.
- Mail or upload application to Insurance Company (if applicable: send RCE, quote, photos and/or payment with application).
- Enter client into AMS.
- Document new business activities and set up suspense's for any follow up.
- Organize documentation in file and give to Customer Service Representative to label and/or send out welcome letters.
- Responsible for generating outside sales via referral from mortgage companies, title companies, real estate offices and other businesses.
- Perform other duties as assigned.
Reports To: Varies by location
Primary Functions: Perform insurance sales functions.
Duties and Responsibilities:
- Obtain quote information from Client.
- Complete Marshall Swift RCE if necessary.
- Quote risk & prepare application.
- Request photos of dwellings.
- Meet with clients to complete application and other required forms.
- Cross sell other insurance products offered by the agency or credit union.
- Mail or upload application to Insurance Company (if applicable: send RCE, quote, photos and/or payment with application).
- Enter client into AMS.
- Document new business activities and set up suspense's for any follow up.
- Organize documentation in file and give to Customer Service Representative to label and/or send out welcome letters.
- Responsible for generating outside sales via referral from mortgage companies, title companies, real estate offices and other businesses.
- Perform other duties as assigned.
Reports to: Dispute Resolution Officer
Functions Supervised: None
Primary Functions: Assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH according to federal regulations, VISA and NACHA operating rules, and Credit Union policies and procedures.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- Develop a working knowledge of card and ACH dispute processes and systems.
- Develop and maintain a current working knowledge of Regulations E, Z and CC as well as Visa and NACHA operating rules and Credit Union policies and procedures.
- Create, research, and resolve card and ACH dispute cases in accordance with federal regulations, VISA and NACHA operating rules, and Credit Union policies and procedures.
- Evaluate cases for and provide provisional credit within established limits, as applicable.
- Research and provide evidence to members to validate unrecognized transactions.
- Conduct merchant conference calls to resolve product and service problems.
- Effectively communicate with members to validate information, research cases, and obtain documentation.
- Respond to inbound and place outbound calls for case creation and member follow-up.
- Report disputed transactions for possible fraudulent activity and/or trends.
- Document research findings and actions on cases and conduct referrals for suspicious activity reporting and high dollar case review.
- Adhere to all designated timeframes, manage workflows to the specified deadlines and complete responsibilities effectively, accurately, and timely.
- Assist with completing daily reports and MRMS requests.
- Perform other duties as assigned.
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Manage implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks.
- Develop best practices, policies, programs, procedures and security standards for the organization
- Serve as escalation point for Information Security Analysts
- An understanding of best practices and how to implement them at an Enterprise level
- Analyze and correlate security events and implement countermeasures to mitigate against intrusion attacks.
- Provide information security support in the design, integration, deployment, and troubleshooting of enterprise information solutions.
- Collaborate with organizations engineering teams and product development teams to analyze security needs/requirements and assist develop/implement security standards/technical solutions.
- Research and identify ethical hacking, intrusion detection/prevention technologies, secure coding practices and threat modeling.
- Implement secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS, SOA, and web applications
- Provide security engineering recommendations and assist with planning and implementation of long-term projects.
- Troubleshoot complex multi-network firewall policy issues.
- Responsible for understanding of incident response methodologies and assist with coordinating security incident.
- Maintain a strong knowledge of Offensive Security, TCP/IP, HTTP, FTP, cookies, authentication, virus scanning, web servers, and encryption.
- Decode and understand traffic flow using packet level traces (skilled with TCPDUMP, PCAPs, traffic generators, etc.).
- Identify and reproduce common network and web site attacks such as SQL injection, cross site scripting, remote file inclusion and cookie manipulation.
- Maintain a working knowledge of authentication, session management, requests, and form submission processes.
- Maintain a working knowledge with server grade applications to include Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, and SQL.
- Perform IDS / IPS real-time monitoring analysis and/or network forensics.
- Maintain a working knowledge of regulatory and audit mandates to ensure environments meet PCI, FFIEC, NCUA and industry standards.
- Serve on-call as scheduled.
- Other duties as assigned.
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Manage implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks.
- Develop best practices, policies, programs, procedures and security standards for the organization
- Serve as escalation point for Information Security Analysts
- An understanding of best practices and how to implement them at an Enterprise level
- Analyze and correlate security events and implement countermeasures to mitigate against intrusion attacks.
- Provide information security support in the design, integration, deployment, and troubleshooting of enterprise information solutions.
- Collaborate with organizations engineering teams and product development teams to analyze security needs/requirements and assist develop/implement security standards/technical solutions.
- Research and identify ethical hacking, intrusion detection/prevention technologies, secure coding practices and threat modeling.
- Implement secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS, SOA, and web applications
- Provide security engineering recommendations and assist with planning and implementation of long-term projects.
- Troubleshoot complex multi-network firewall policy issues.
- Responsible for understanding of incident response methodologies and assist with coordinating security incident.
- Maintain a strong knowledge of Offensive Security, TCP/IP, HTTP, FTP, cookies, authentication, virus scanning, web servers, and encryption.
- Decode and understand traffic flow using packet level traces (skilled with TCPDUMP, PCAPs, traffic generators, etc.).
- Identify and reproduce common network and web site attacks such as SQL injection, cross site scripting, remote file inclusion and cookie manipulation.
- Maintain a working knowledge of authentication, session management, requests, and form submission processes.
- Maintain a working knowledge with server grade applications to include Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, and SQL.
- Perform IDS / IPS real-time monitoring analysis and/or network forensics.
- Maintain a working knowledge of regulatory and audit mandates to ensure environments meet PCI, FFIEC, NCUA and industry standards.
- Serve on-call as scheduled.
- Other duties as assigned.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
- Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
- Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
- Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
- Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
- Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
- Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
- Build meaningful relationships by participating in branch promotions and community events, as assigned.
- Work effectively in a team environment across all organizational levels.
- Perform other duties as assigned.
Reports To: Varies by location
Primary Functions: Maintenance of credit union facilities.
Duties and Responsibilities:
- Inspect and maintain credit union facilities. Prepare periodic facility inspection and conditions reports as required.
- Perform higher level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations.
- Ensure assigned maintenance activities are completed in a timely and efficient manner.
- Execute office and department move, remodels, reconfigurations and special event support.
- Plan, determine and acquire needed assets to execute and report on assigned projects.
- Travel to other regions to perform maintenance and lead project teams.
- Maintain a working knowledge of building mechanical systems.
- Perform janitorial duties as required and monitor custodial and maintenance services.
- Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks.
- Perform other duties as assigned.
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Manage implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks.
- Develop best practices, policies, programs, procedures and security standards for the organization
- Serve as escalation point for Information Security Analysts
- An understanding of best practices and how to implement them at an Enterprise level
- Analyze and correlate security events and implement countermeasures to mitigate against intrusion attacks.
- Provide information security support in the design, integration, deployment, and troubleshooting of enterprise information solutions.
- Collaborate with organizations engineering teams and product development teams to analyze security needs/requirements and assist develop/implement security standards/technical solutions.
- Research and identify ethical hacking, intrusion detection/prevention technologies, secure coding practices and threat modeling.
- Implement secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS, SOA, and web applications
- Provide security engineering recommendations and assist with planning and implementation of long-term projects.
- Troubleshoot complex multi-network firewall policy issues.
- Responsible for understanding of incident response methodologies and assist with coordinating security incident.
- Maintain a strong knowledge of Offensive Security, TCP/IP, HTTP, FTP, cookies, authentication, virus scanning, web servers, and encryption.
- Decode and understand traffic flow using packet level traces (skilled with TCPDUMP, PCAPs, traffic generators, etc.).
- Identify and reproduce common network and web site attacks such as SQL injection, cross site scripting, remote file inclusion and cookie manipulation.
- Maintain a working knowledge of authentication, session management, requests, and form submission processes.
- Maintain a working knowledge with server grade applications to include Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, and SQL.
- Perform IDS / IPS real-time monitoring analysis and/or network forensics.
- Maintain a working knowledge of regulatory and audit mandates to ensure environments meet PCI, FFIEC, NCUA and industry standards.
- Serve on-call as scheduled.
- Other duties as assigned.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
- Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
- Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
- Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
- Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
- Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
- Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
- Build meaningful relationships by participating in branch promotions and community events, as assigned.
- Work effectively in a team environment across all organizational levels.
- Perform other duties as assigned.
Reports To: Payroll Manager
Functions Supervised: None
Primary Functions: Balance and reconcile payroll related general ledger reconciliations for all companies. Ensure integrity of custodial accounts. Prepare monthly and ad hoc Personnel reporting. Reconcile bi-weekly and monthly payroll and prepare related journal entries.
Duties and Responsibilities:
- Ensure designated custodial accounts are reconciled monthly and corrections are made promptly. Communicate problems to Payroll Manager.
- Assist the Payroll Manager with implementation of new systems/enhancements.
- Assist Departments with compiling information for incentives.
- Provide accurate and timely account balances, transaction information and reconciliations as requested verifying reasonableness and ensuring conformance with established procedures.
- Prepare payroll related internal and compliance reporting.
- Prepare payroll journals and balance to payroll reporting.
- Prepare 401(k) wires and related detail reporting sent to benefit administrator.
- Prepare FSA report for vendor upload.
- Act as a backup for the Payroll Specialist.
- Perform other duties as assigned.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
- Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
- Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
- Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
- Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
- Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
- Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
- Build meaningful relationships by participating in branch promotions and community events, as assigned.
- Work effectively in a team environment across all organizational levels.
- Perform other duties as assigned.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
- Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
- Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
- Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
- Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
- Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
- Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
- Build meaningful relationships by participating in branch promotions and community events, as assigned.
- Work effectively in a team environment across all organizational levels.
- Perform other duties as assigned.
Reports to: Consumer Lending Title Officer
Functions Supervised: None
Primary Functions: Process titles, UCC filing and other security instruments to perfect the credit union's lien.
Duties and Responsibilities:
- Receive, review, collect, monitor, and process all documentation necessary to perfect the Credit Union's security interest (lien) on the title, UCC or other security instrument, in at least one state.
- Perform consistent follow up on accounts pending title. Ensure the credit union's lien is recorded in a timely manner and in accordance with federal and state laws and on the correct security instrument.
- Utilize title management system reports to facilitate follow up, including but not limited to working the accounts pending report daily.
- Thoroughly and accurately document all activity in the title management system.
- Inform management of any problematic aged accounts pending title or unusual activity.
- Perform maintenance functions, including but not limited to, obtaining loan payoff information and preparing stop payments in a timely manner, as necessary.
- Act as a liaison and work collaboratively with other departments.
- Provide prompt, professional, helpful, knowledgeable and courteous member service.
- Ensure compliance with laws, rules, regulations, policies and procedures applicable to titling processes and related credit union activities.
- As assigned, perform title follow-up on indirect (dealer) loans pending title.
- Perform other duties as assigned.
Reports To: Varies by location
Primary Functions: Receptionist and clerical support for Global Credit Union Insurance Brokers.
Duties and Responsibilities:
- Act as receptionist: respond to routine inquiries and direct calls appropriately.
- Greet and direct clients, members and other to appropriate individuals.
- Process incoming and outgoing mail.
- Receive, sort and deliver incoming faxes.
- Responsible for accurate filing of client and records and t-filing.
- Responsible for monitoring, ordering and organizing office supplies.
- Responsible for monitoring and promptly delivering referrals from Referral Tracking System (RTS), GCUIB Website and similar systems.
- Responsible for timely and accurate typing and data input as assigned.
- Assist is scanning, photocopying and printing projects when needed.
- Maintain thorough knowledge of GCUIB and Credit Union products and services.
- Perform other duties as assigned.