Job Listings

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: Manage, direct and control the operations of the Member Service Center with an emphasis on service delivery, member advocacy and staff development.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees regularly to establish and reinforce department and organizational goals. - Ensure compliance with credit union marketing, image and service delivery goals within area of responsibility. - Responsible for quality and accuracy of fulfilling member requests. - Responsible for the security, accountability and control of negotiable items. - Coordinate the personnel functions with the Assistant MSC Team Manager to include scheduling, training, performance evaluations, employee morale and policy compliance. - Support helplines dedicated for complex requests and escalated calls. - Provide support to staff by training and developing; coach, lead and motivate specialists. - Assume responsibility for the Member Service Center as assigned. - Perform duties of Assistant Member Service Center Team Manager. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: Branch Services   Primary Functions: Responsible for overseeing branch operations of one or more branch locations, emphasizing employee engagement, mentoring staff for career pathing opportunities, and achieving the credit union's business and financial objectives. Foster a positive and open environment for teams ranging from five to 16 employees at various levels, encourage innovation, and recommend branch workflow improvements to streamline operational processes. Focus on member and employee experience, through empathetic and personalized service with every interaction that aligns with Global Credit Union Management Philosophy. Report on branch activities, conduct community outreach, and consult with members to provide financial solutions and first-contact resolution.   Duties and Responsibilities: - Member Experience and Service Management  - Develop, monitor, and manage branch service levels to enhance member relationships and engagement. Provide leadership to the branch team to facilitate meaningful interactions with members to deepen and retain membership. - Assistant Branch Manager Coaching  - Coach and mentor the Assistant Branch Manager through consistent observational feedback and regular one-on-one sessions. - Conflict Resolution  - Utilize problem-solving and effective communication skills to resolve personnel and member concerns. - Community Engagement Strategy  - Develop and execute a comprehensive community engagement strategy through fostering relationships with local businesses, participating in community events, seeking sponsorships, and conducting financial literacy training.  Represent the credit union at professional events and seek leadership opportunities in the community that align with the organization's mission and values. - Market Awareness  - Stay informed about market trends, research competitor product offerings, and make recommendations to expand brand awareness and generate new business. - Partnership Building  - Establish strong partnerships with Global Credit Union Insurance Brokers, Global Credit Union Home Loans, Business and Commercial Services, and Global Retirement and Investment Services to achieve credit union growth objectives. - Insurance Licensing and Sales  - Obtain state-mandated insurance licenses to quote and bind Personal Lines Insurance products. Develop a sales strategy to achieve established quote and issue goals. - Personnel Management  - Oversee branch personnel functions, including performance evaluations, recruitment, and maintaining high employee morale and job satisfaction. - Work Environment - Create a safe and inclusive work environment, encourage diverse ideas, and build positive working relationships. - Call Center Oversight  - Monitor Member Service Center overflow call activities and ensure schedule adherence. - Compliance - Ensure compliance with all financial policies, procedures, and regulatory requirements. This includes security, facility maintenance, supply inventory, cash management, negotiable items, and general ledger accounts. - Other Duties  - Perform additional responsibilities as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports to: Procurement and Supply Supervisor   Functions Supervised: None   Primary Functions: Maintain consolidated warehouse inventory and assist in submitting all combined warehouse orders for the credit union and CUSOs.   Duties and Responsibilities:  - Execute the comprehensive supply chain strategies to meet organizational goals and objectives across the credit union network. - Receive, inspect, inventory, store, and prepare supplies/materials for distribution in support of the credit union's supply chain lifecycle. - Direct, perform and oversee warehouse operations, layout and utilization to ensure materials and equipment are stored in the most optimal and safest configuration. - Organize and maintain up to date records of inventory, lead times, demand history and reorder points to ensure efficient and uninterrupted flow to the credit union and CUSOs. - Maintain and review inventory records to track the flow of materials through the supply chain process; maintain accurate accountability of all warehoused materials; execute the receipt and proper storage of supplies and materials. - Dispose of excess and outdated equipment/supplies in an ethical and economical manner; maintain all pertinent documentation of destruction, sale or recycle of materials for compliance. - Develop, implement and enforce inventory control policies based on credit union's supply chain solutions. - Issue, receive, store, and maintain all tradeshow and event equipment; schedule the issue and return of materials with key stakeholders; report scheduling conflicts and recommend solutions. - Ensure the warehouse area is maintained in a safe, clean, orderly, and secure manner. - Report any damaged or missing supplies/materials to supervisor immediately. - Perform other duties as assigned.

Reports to: Procurement and Supply Supervisor   Functions Supervised: Warehouse, Supply Catalog, Procurement, Inventory, Distribution Center   Primary Functions: Responsible for finding goods and services for the credit union and CUSOs at the best value regarding quality and price, as well as the inventory management of all materials in the consolidated warehouse.   Duties and Responsibilities: - Execute the credit union's comprehensive supply chain strategies to meet organizational goals and objectives across the credit union network. - Research suppliers of goods and services; gather quotes, proposals and purchase terms and conditions; negotiate terms with suppliers such as price, quality of goods deadlines and expectations in support of the credit unions supply chain life cycle. - Maintain and update supply catalog; monitor inventory levels and order all supplies and materials to ensure uninterrupted flow to the credit union and CUSOs; review orders, invoices, inventory and deliveries for accuracy; provide data on printed materials to ensure they current and meet all compliance requirements. - Gather data on credit union spend and markets to assist with identifying alternate vendors which provide superior products, services, solutions and cost savings opportunities; gather data to assist with identifying material or procedural changes to improve efficiencies and/or provide cost savings. - Maintain and review inventory records to track the flow of goods through the supply chain process; maintain accurate accountability of all materials; execute the receipt and proper storage of supplies and materials. - Liaise with suppliers and project managers regarding updates and details of goods. - Prepare reports as required detailing inventory usage, demand history and trends. - Independently plan, coordinate, supervise, and evaluate activities and the work of assigned staff; establish deadlines and regularly meet with staff to resolve issues and roadblocks. - Monitor work areas and examine systems to ensure safe conditions or to prevent violations of procedures or safety rules. - Perform other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports To: Payroll Manager   Functions Supervised: None   Primary Functions: Balance and reconcile payroll related general ledger reconciliations for all companies. Ensure integrity of custodial accounts. Prepare monthly and ad hoc Personnel reporting. Reconcile bi-weekly and monthly payroll and prepare related journal entries.   Duties and Responsibilities:   - Ensure designated custodial accounts are reconciled monthly and corrections are made promptly. Communicate problems to Payroll Manager. - Assist the Payroll Manager with implementation of new systems/enhancements. - Assist Departments with compiling information for incentives. - Provide accurate and timely account balances, transaction information and reconciliations as requested verifying reasonableness and ensuring conformance with established procedures. - Prepare payroll related internal and compliance reporting. - Prepare payroll journals and balance to payroll reporting. - Prepare 401(k) wires and related detail reporting sent to benefit administrator. - Prepare FSA report for vendor upload. - Act as a backup for the Payroll Specialist. - Perform other duties as assigned.

Reports To: Varies by location   Primary Functions: Perform insurance sales functions.   Duties and Responsibilities:   - Obtain quote information from Client. - Complete Marshall Swift RCE if necessary. - Quote risk & prepare application. - Request photos of dwellings. - Meet with clients to complete application and other required forms. - Cross sell other insurance products offered by the agency or credit union. - Mail or upload application to Insurance Company (if applicable: send RCE, quote, photos and/or payment with application). - Enter client into AMS. - Document new business activities and set up suspense's for any follow up. - Organize documentation in file and give to Customer Service Representative to label and/or send out welcome letters. - Responsible for generating outside sales via referral from mortgage companies, title companies, real estate offices and other businesses. - Perform other duties as assigned.

Reports to: Information Security Architect Supervisor   Functions Supervised: None   Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring. Duties and Responsibilities: - Manage implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks. - Develop best practices, policies, programs, procedures and security standards for the organization - Serve as escalation point for Information Security Analysts - An understanding of best practices and how to implement them at an Enterprise level - Analyze and correlate security events and implement countermeasures to mitigate against intrusion attacks. - Provide information security support in the design, integration, deployment, and troubleshooting of enterprise information solutions. - Collaborate with organizations engineering teams and product development teams to analyze security needs/requirements and assist develop/implement security standards/technical solutions. - Research and identify ethical hacking, intrusion detection/prevention technologies, secure coding practices and threat modeling. - Implement secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS, SOA, and web applications - Provide security engineering recommendations and assist with planning and implementation of long-term projects. - Troubleshoot complex multi-network firewall policy issues. - Responsible for understanding of incident response methodologies and assist with coordinating security incident. - Maintain a strong knowledge of Offensive Security, TCP/IP, HTTP, FTP, cookies, authentication, virus scanning, web servers, and encryption. - Decode and understand traffic flow using packet level traces (skilled with TCPDUMP, PCAPs, traffic generators, etc.). - Identify and reproduce common network and web site attacks such as SQL injection, cross site scripting, remote file inclusion and cookie manipulation. - Maintain a working knowledge of authentication, session management, requests, and form submission processes. - Maintain a working knowledge with server grade applications to include Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, and SQL. - Perform IDS / IPS real-time monitoring analysis and/or network forensics. - Maintain a working knowledge of regulatory and audit mandates to ensure environments meet PCI, FFIEC, NCUA and industry standards. - Serve on-call as scheduled. - Other duties as assigned.

Reports to: Information Security Architect Supervisor   Functions Supervised: None   Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring. Duties and Responsibilities: - Manage implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks. - Develop best practices, policies, programs, procedures and security standards for the organization - Serve as escalation point for Information Security Analysts - An understanding of best practices and how to implement them at an Enterprise level - Analyze and correlate security events and implement countermeasures to mitigate against intrusion attacks. - Provide information security support in the design, integration, deployment, and troubleshooting of enterprise information solutions. - Collaborate with organizations engineering teams and product development teams to analyze security needs/requirements and assist develop/implement security standards/technical solutions. - Research and identify ethical hacking, intrusion detection/prevention technologies, secure coding practices and threat modeling. - Implement secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS, SOA, and web applications - Provide security engineering recommendations and assist with planning and implementation of long-term projects. - Troubleshoot complex multi-network firewall policy issues. - Responsible for understanding of incident response methodologies and assist with coordinating security incident. - Maintain a strong knowledge of Offensive Security, TCP/IP, HTTP, FTP, cookies, authentication, virus scanning, web servers, and encryption. - Decode and understand traffic flow using packet level traces (skilled with TCPDUMP, PCAPs, traffic generators, etc.). - Identify and reproduce common network and web site attacks such as SQL injection, cross site scripting, remote file inclusion and cookie manipulation. - Maintain a working knowledge of authentication, session management, requests, and form submission processes. - Maintain a working knowledge with server grade applications to include Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, and SQL. - Perform IDS / IPS real-time monitoring analysis and/or network forensics. - Maintain a working knowledge of regulatory and audit mandates to ensure environments meet PCI, FFIEC, NCUA and industry standards. - Serve on-call as scheduled. - Other duties as assigned.

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: - Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. - Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. - Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. - Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. - Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. - Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. - Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. - Build meaningful relationships by participating in branch promotions and community events, as assigned. - Work effectively in a team environment across all organizational levels. - Perform other duties as assigned.

Reports To: Varies by location   Primary Functions: Maintenance of credit union facilities.   Duties and Responsibilities:   - Inspect and maintain credit union facilities. Prepare periodic facility inspection and conditions reports as required. - Perform higher level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Execute office and department move, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned.

Reports to: Information Security Architect Supervisor   Functions Supervised: None   Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring. Duties and Responsibilities: - Manage implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks. - Develop best practices, policies, programs, procedures and security standards for the organization - Serve as escalation point for Information Security Analysts - An understanding of best practices and how to implement them at an Enterprise level - Analyze and correlate security events and implement countermeasures to mitigate against intrusion attacks. - Provide information security support in the design, integration, deployment, and troubleshooting of enterprise information solutions. - Collaborate with organizations engineering teams and product development teams to analyze security needs/requirements and assist develop/implement security standards/technical solutions. - Research and identify ethical hacking, intrusion detection/prevention technologies, secure coding practices and threat modeling. - Implement secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS, SOA, and web applications - Provide security engineering recommendations and assist with planning and implementation of long-term projects. - Troubleshoot complex multi-network firewall policy issues. - Responsible for understanding of incident response methodologies and assist with coordinating security incident. - Maintain a strong knowledge of Offensive Security, TCP/IP, HTTP, FTP, cookies, authentication, virus scanning, web servers, and encryption. - Decode and understand traffic flow using packet level traces (skilled with TCPDUMP, PCAPs, traffic generators, etc.). - Identify and reproduce common network and web site attacks such as SQL injection, cross site scripting, remote file inclusion and cookie manipulation. - Maintain a working knowledge of authentication, session management, requests, and form submission processes. - Maintain a working knowledge with server grade applications to include Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, and SQL. - Perform IDS / IPS real-time monitoring analysis and/or network forensics. - Maintain a working knowledge of regulatory and audit mandates to ensure environments meet PCI, FFIEC, NCUA and industry standards. - Serve on-call as scheduled. - Other duties as assigned.