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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports to: Fraud Analytics Manager   Functions Supervised: None   Primary Functions: Perform qualitative and quantitative analysis of fraud-related data, systems, and processes. Develop fraud detection and decisioning strategies to mitigate the impact of fraud and implement in code. Balance fraud loss prevention, member experience, and operational efficiency in line with product strategies, enterprise financial plans, and the capacity of operational departments. Develop operational and performance reporting for fraud-related processes and systems. Execute the development, creation and implementation of fraud detection and prevention systems utilizing a proprietary programming/scripting language. Duties and Responsibilities: - Identify fraud-relevant data; collaborate with team members, vendors, and other departments to ensure collection, effective organization, and quality - Analyze fraud-related datasets ranging from tens of thousands to hundreds of millions of records - Perform deep dives into large or randomly-sampled fraud cases to determine what happened, perform annotation, and identify opportunities to improve systems or processes - Develop a deep understanding of fraud detection, decision, and investigation systems in use by the Credit Union - Maintain awareness of fraud-related best practices, methods, and technologies; present recommendations to promote optimal use and adoption - Collaborate with team members, vendors, and other departments to identify fraud vulnerabilities, methods, and trends, and to coordinate fraud-related processes and strategies - Develop, test, implement, and analyze strategies, models, and systems to detect, prevent, investigate, and mitigate the effects of fraud - Research discrepancies, accumulate all necessary information and take appropriate action to stop and prevent fraud losses to the Credit Union - Compile, and deliver operational and performance reports and key performance indicators - Engage in and implement processes for the reissuance of compromised cards in large data breaches - Report suspicious activity as required by the Bank Secrecy Act. - Monitor activity, analyze data and implement changes for safe practice in online account opening - Perform other duties as assigned
ID
2022-4578
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports to: Information Security Supervisor   Functions Supervised: None   Primary Functions: Monitor and assure tracking and remediation related to cybersecurity risks associated with third-party services. Duties and Responsibilities: 1. Coordinates with Vendor Management, reviews vendor reports to include, but not limited to, SOC reports, and other control documentation. 2. Manage the information security vendor assessment elements, which include scheduling and conducting risk reviews, SOC discussions, and other items related to the vendor's security posture for the credit union. 3. Review contracts, project documentation, system design documents, vendor security policies, and other vendor security references (i.e., SOC II type 2, SIG, AUP, PCI ROC, BitSight, etc.) to determine the extent, type, and scope of risks of the vendor relationship. 4. Create an ongoing monitoring of vendors controls, service level agreements, and users controls as it relates to information security. 5. Partner with Vendor Management to accurately review and apply risk ratings, documentation, and communicate the acceptance of third-party risk to stakeholders and security leadership. 6. Communicate to business units and cross-functional teams regarding significant third-party information security events and escalate to senior management, when applicable. 7. Prepares reports in coordination with other stakeholders. 8. Actively monitor and manage program risk acceptances and track remediation plans 9. Identify opportunities for improving the vendor information security risk process. 10. Stay current on information security and risk management industry standards as it relates to information Management. 11. Maintains current credentials in information security field. 12. All other duties and projects as assigned. 13. Other duties as assigned.
ID
2022-4530
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4481
Location
West Seattle Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports To: Mortgage Closing Manager   Functions Supervised: Closer I, II, II   Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.   Duties and Responsibilities: - Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews. - Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements. - Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description. - Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system. - Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department. - Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements. - Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible. - Communicate and coordinate with originating and underwriting staff to facilitate excellent member service. - Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department. - Perform other duties as assigned.
ID
2020-2218
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4384
Location
4th and Battery Branch
Company
Alaska USA Federal Credit Union
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by Location   Primary Functions: Originate mortgage loans and assist with officer training.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and promote the general business interests of the company. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, Retail branch partners, and financial planning fields. - Interview buyers/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-disclosed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Answer origination questions for mortgage loan officers as required and assist with their training. Help Mortgage loan officers get their production up to minimum requirements. - Conduct sales presentations for Realtors, and Retail branch partners as necessary to enhance business relations. - Perform other duties as assigned.
ID
2022-4377
Location
4th and Battery Branch
Company
Alaska USA Mortgage Company
City
Seattle
Select State
WA
FLSA Status
Non-Exempt
Reports to: Domain Manager, Systems Analysis   Functions Supervised: None   Primary Functions: Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes.  Duties and Responsibilities: - Identify and solve business problems by collaborating in the development and implementation of value driven business solutions - Develops a working knowledge of credit union product capabilities - Develops general knowledge of current and emerging technology solutions - Identify and document user stories and specifications - Document system architectures, data flows, and relationships to business processes - Prioritize user stories to facilitate feature development - Collaborate with Product Development Team members on test case documentation - Collaborate with Product Development Team members on test case execution and acceptance - Document and track user stories related to defects and resolution - Participate in the coordination activites for implementation planning and execution - Work closely with other analysts to collaborate in knowledge sharing activities - Perform other duties as assigned in support of team efforts and results
ID
2022-4375
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3665
Location
Kingsgate Branch
Company
Alaska USA Federal Credit Union
City
Kirkland
Select State
WA
FLSA Status
Non-Exempt
Reports to: Information Security Manager   Functions Supervised: None   Primary Functions: Perform identity and access management along with information security functions in support of the credit unions operations.   Functions would include support of Identity and access management as the primary function. Other programs/process would be privileged access management, network access control, incident response, and security event and incident management.   Duties and Responsibilities: - Lead the implementation and development process for the Identify and access Management (IAM) program with a security focus. - Work with vendors and business partners to develop and manage the IAM Program. - Lead program design and review working directly with business lines on the integration requirements including provisioning, de-provision, and identity lifecycle into the IAM platform. - Develop strategy roadmaps for the IAM systems and program. - Develops enterprise wide standards for IAM. - Monitor system logs, SIEM tools, and other security tools for unusual or suspicious activity. - Monitor internal control systems to ensure appropriate information access levels and security is maintained. - Implement or coordinate remediation required by policies, standards, reviews, and audits, documenting exceptions as necessary.  - Conduct audits and reviews of endpoint, network, and system security controls and manage remediation efforts. - Conduct security reviews of the network security architecture and identity access and assess the risk to these changes. - Define the user access security model for all systems in the credit union. - Conduct risk analysis, threat, and vulnerability assessments. - Perform other duties as assigned.
ID
2022-4315
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4285
Location
Federal Way Branch
Company
Alaska USA Federal Credit Union
City
Federal Way
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Maintenance of credit union facilities.   Duties and Responsibilities:   - Inspect and maintain credit union facilities. Prepare periodic facility inspection and conditions reports as required. - Perform higher level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Execute office and department move, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned.
ID
2022-4282
Location
Procura Everett
Company
Alaska USA Federal Credit Union
City
Everett
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to Retail branch partners, the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, financial planning fields, and Retail branch partners. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Retail branch partners and Realtors as necessary to enhance business relations. - Attend Retail branch meetings regularly and make in person visits weekly at the main source for Mortgage referrals. - Provide on-going coaching and training to retail partners as a way to gain quality mortgage referrals. - Participate in quarterly branch lobby days in conjunction with Retail branch partners. - Participate in community events as directed to further enhance and grow business and market share. - Perform other duties as assigned.
ID
2020-2273
Location
Procura Bellevue
Company
Alaska USA Mortgage Company
City
Bellevue
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3882
Location
U District Spokane Branch
Company
Alaska USA Federal Credit Union
City
SPOKANE
Select State
WA
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Realtors as necessary to enhance business relations. - Perform other duties as assigned.
ID
2021-2493
Location
Procura Renton
Company
Alaska USA Mortgage Company
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Reports To: Regional Vice President, A U M C   This is a Supervisory Position   Functions Supervised: Mortgage Loan Originators and Office Operations   Primary Functions: Originate mortgage loans and manage branch office operations.   Duties and Responsibilities: - Sell mortgage loan services to the real estate community and promote the general business interests of the company. - Foster positive office interactions and model successful sales techniques to improve professional image and market visibility in the mortgage lending industry. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Ensure all mortgage loan originators are originating, disclosing and/or re-disclosing accurately and timely within all established regulatory compliance requirements and timeframes. - Interview buyers/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures and gather required documentation and fees to process mortgage loans. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Manage the operations of the branch office including recruitment and supervision of staff. - Conduct sales presentations for real estate agents as necessary to enhance business relations. - Perform other duties as assigned.
ID
2020-2128
Location
Procura Puyallup
Company
Procura Mortgage Company
City
Puyallup
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to Retail branch partners, the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal, financial planning fields, and Retail branch partners. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Retail branch partners and Realtors as necessary to enhance business relations. - Attend Retail branch meetings regularly and make in person visits weekly at the main source for Mortgage referrals. - Provide on-going coaching and training to retail partners as a way to gain quality mortgage referrals. - Participate in quarterly branch lobby days in conjunction with Retail branch partners. - Participate in community events as directed to further enhance and grow business and market share. - Perform other duties as assigned.
ID
2020-2272
Location
Procura Everett
Company
Alaska USA Mortgage Company
City
Everett
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions: Lead project activities and maintenance of credit union facilities.   Duties and Responsibilities: - Inspect and maintain credit union facilities. - Prepare periodic facility inspection and condition reports as required. - Perform the highest level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations. - Ensure assigned maintenance activities are completed in a timely and efficient manner. - Act as project lead and execute with available resources moves, remodels, reconfigurations and special event support. - Plan, determine and acquire needed assets to execute and report on assigned projects. - Travel to other regions to perform maintenance and lead project teams. - Maintain a working knowledge of building mechanical systems. - Perform janitorial duties as required and monitor custodial and maintenance services. - Maintain minimal repair parts inventory necessary to complete common recurring maintenance tasks. - Perform other duties as assigned. 
ID
2021-2429
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates and disclosures, and gather required documentation and fees to process mortgage loans. - Ensure all loans are originated, disclosed and/or re-directed accurately and timely within all established regulatory compliance requirements and timeframes. - Ensure accurate processing is completed in a timely manner and prepare for submission to underwriting. - If the loan is approved, take final steps to ensure a smooth closing. If the loan is declined, verbally advise the borrower and issue applicable refunds. Return any documents not pertaining to credit. - Conduct sales presentations for Realtors as necessary to enhance business relations. - Perform other duties as assigned.
ID
2020-2278
Location
Procura Renton
Company
Alaska USA Mortgage Company
City
Renton
Select State
WA
FLSA Status
Non-Exempt