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If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

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Reports To: Assistant Manager, BSA / AML   Primary Functions: Perform activities related to money laundering and account monitoring for Bank Secrecy Act (BSA) related to Anti-Money Laundering (AML), Currency Transaction Reporting (CTRs) and Suspicious Activity Reporting (SAR), OFAC and The USA PATRIOT Act compliance for the Credit Union and subsidiary Credit Union Service Organizations (CUSOs).   Duties and Responsibilities: - Verify the receipt and accuracy of branch Currency Transaction Reports to process and perform FinCEN e-filing daily. - Monitor Currency Transaction Report Control Logs for BSA/AML compliance. - Investigate suspicious activities recorded in BSA/AML reports to accurately write SAR narratives as applicable. - Verify Suspicious Activity Reports. - Review Risk Management database reports for compliance and fraud prevention, reporting exceptions to BSA/AML Manager or other designee. - Perform administrative responsibilities for Lexis Nexis Bridger software and track Identity Theft Red Flag losses by category for annual Board of Director reporting compliance. - Review daily time critical reports to ensure accurate OFAC compliance for the Credit Union and CUSOs and respond to requests for analytical OFAC review providing further verification as requested. - Monitor Credit Union and CUSOs departmental procedures for BSA, OFAC, Identity Theft Red Flag, and The USA PATRIOT Act regulatory compliance, reporting variances to the BSA/AML Manager. - Provide input on the thresholds used in the Risk Management Database to ensure that the database is effective in providing only those situations that are truly suspicious. - Assist in the quarterly review of credit union accounts for BSA/OFAC compliance. - Perform other duties as assigned.
ID
2022-4266
Location
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4650
Location
Vintage Park Branch
Company
Alaska USA Federal Credit Union
City
JUNEAU
Select State
AK
FLSA Status
Non-Exempt
Reports To: IM Logistics Support Supervisor   Primary Functions: Provide support for, and execution of, logistics and asset control processes and procedures.   Duties and Responsibilities:   - Execute logistics asset and materials receiving processes and procedures from initiation through completion - Execute logistics asset and materials dispensation processes and procedures from initiation through completion - Prepare bills of materials and stage assets and materials securely for the handoff and downstream execution of work orders and projects. - Maintain and validate an asset inventory of all equipment in the warehouse or "cage." - Ensure the secure storage of materials in the warehouse, "cage," or bench preparation secure areas. - Position may, from time to time, provide back-up and/or support to the Asset Control Officer. - Perform other duties as assigned.
ID
2022-4645
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4641
Location
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4647
Location
Auburn Branch
Company
Alaska USA Federal Credit Union
City
Auburn
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4642
Location
Scottsdale Safeway
Company
Alaska USA Federal Credit Union
City
Scottsdale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4638
Location
JBER Branch
Company
Alaska USA Federal Credit Union
City
JBER
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4531
Location
Northern Lights Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Domain Manager, Business Analysis   Functions Supervised: None   Primary Functions: Collaborates as a member of Product Development Teams in the analysis of business process and feature definition of product capabilities. An active collaborator with Product Development Team members developing products to achieve strategic business outcomes. Duties and Responsibilities: - Identify and solve business problems by collaborating in the development and implementation of value driven business solutions. - Maintains a working knowledge of credit union business processes. - Define and document product features in collaboration with Product Owners. - Analyze, understand, and document business processes. - Associate documented business processes to product features. - Recommend improvements to identified business process inefficiencies. - Collaborate with system analysts on user story definition for product features. - Collaborate with Product Development Team members on test case development and documentation. - Collaborate with Product Development Team members on test case execution and acceptance. - Collaborate with Product Development Team members on feature completeness and acceptance. - Work closely with other analysts to collaborate in knowledge sharing activities. - Perform other duties as assigned in support of team efforts and results.
ID
2022-4643
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt
Reports To: Business Loan Assistant Manager   Functions Supervised: None   Primary Functions: Coordinate a variety of tasks associated with commercial loan origination and servicing.   Duties and Responsibilities: - Work directly with commercial lending officer and commercial loan administration on loan approval and closing process. - Obtain all loan related documents, verify validity of title documents and obtain loan payoffs when necessary. - Compile, input and confirm all monetary information necessary to properly document the loan. - Assist with closings as directed by the lending officer. - Perform necessary account file maintenance and process transfers and/or payments for business transactions on the core system. - Follow up on loan covenants and obtain necessary information to ensure that member is in compliance with loan terms and conditions. - Maintain filing system for pending loans. - Cross-sale of products and services to member business and individual members, assist commercial lending officers with front-end sales efforts. - Promote new accounts, direct deposit, loans, electronic services and other credit union products and services to members and potential members. - Open all types of new accounts, cross sell credit union services and add new relationships to existing accounts to include ability to establish Ultrabranch for members. - Maintains a strong knowledge of policy and procedures related to business and commercial lending functions. - Perform other duties as assigned.
ID
2022-4624
Location
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports To: Business Loan Assistant Manager   Functions Supervised: None   Primary Functions: Coordinate a variety of tasks associated with commercial loan origination and servicing.   Duties and Responsibilities: - Work directly with commercial lending officer and commercial loan administration on loan approval and closing process. - Obtain all loan related documents, verify validity of title documents and obtain loan payoffs when necessary. - Compile, input and confirm all monetary information necessary to properly document the loan. - Assist with closings as directed by the lending officer. - Perform necessary account file maintenance and process transfers and/or payments for business transactions on the core system. - Follow up on loan covenants and obtain necessary information to ensure that member is in compliance with loan terms and conditions. - Maintain filing system for pending loans. - Cross-sale of products and services to member business and individual members, assist commercial lending officers with front-end sales efforts. - Promote new accounts, direct deposit, loans, electronic services and other credit union products and services to members and potential members. - Open all types of new accounts, cross sell credit union services and add new relationships to existing accounts to include ability to establish Ultrabranch for members. - Maintains a strong knowledge of policy and procedures related to business and commercial lending functions. - Perform other duties as assigned.
ID
2022-4639
Location
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
FLSA Status
Non-Exempt
Reports To: Business Loan Assistant Manager   Functions Supervised: None   Primary Functions: Coordinate a variety of tasks associated with commercial loan origination and servicing.   Duties and Responsibilities: - Work directly with commercial lending officer and commercial loan administration on loan approval and closing process. - Obtain all loan related documents, verify validity of title documents and obtain loan payoffs when necessary. - Compile, input and confirm all monetary information necessary to properly document the loan. - Assist with closings as directed by the lending officer. - Perform necessary account file maintenance and process transfers and/or payments for business transactions on the core system. - Follow up on loan covenants and obtain necessary information to ensure that member is in compliance with loan terms and conditions. - Maintain filing system for pending loans. - Cross-sale of products and services to member business and individual members, assist commercial lending officers with front-end sales efforts. - Promote new accounts, direct deposit, loans, electronic services and other credit union products and services to members and potential members. - Open all types of new accounts, cross sell credit union services and add new relationships to existing accounts to include ability to establish Ultrabranch for members. - Maintains a strong knowledge of policy and procedures related to business and commercial lending functions. - Perform other duties as assigned.
ID
2022-4640
Location
Glendale Financial Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Security Projects & Systems Supervisor   Functions Supervised: None   Primary Functions:  Project development, coordination, vendor management, oversight and closeout of security projects, Security System Applications Programming & Maintenance   Duties and Responsibilities:   - Coordinate all aspects of the Security Alarm, Security Lock and Key, and Surveillance Systems. - Set up, configure and maintain application control files, parameter files, business rules, etc. - Develop system and user documentation, controls, and operational procedures. Design set up and maintain customizable reports. - Maintain application specific security functions and controls based on policies established by Information Security. - Assist in the installation and testing of new releases, upgrades and fixes. - Act as the primary liaison with vendors. Act as department liaison. - Develop security design documentation and/or project plans for all new or remodeled facilities. - Participate in and work with other departments for joint project planning and implementation. - Review invoices and coordinate work with the vendor. - Schedule and follow up on all security work orders. - Maintain and schedule maintenance on all security equipment. - Maintain security equipment inventory. - Develop and deliver status reports on assigned activities. - Perform other duties assigned. 
ID
2022-4453
Location
Glendale Data Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
FLSA Status
Non-Exempt
Reports to: Security Projects & Systems Supervisor   Functions Supervised: None   Primary Functions:  Project development, coordination, vendor management, oversight and closeout of security projects, Security System Applications Programming & Maintenance   Duties and Responsibilities:   - Coordinate all aspects of the Security Alarm, Security Lock and Key, and Surveillance Systems. - Set up, configure and maintain application control files, parameter files, business rules, etc. - Develop system and user documentation, controls, and operational procedures. Design set up and maintain customizable reports. - Maintain application specific security functions and controls based on policies established by Information Security. - Assist in the installation and testing of new releases, upgrades and fixes. - Act as the primary liaison with vendors. Act as department liaison. - Develop security design documentation and/or project plans for all new or remodeled facilities. - Participate in and work with other departments for joint project planning and implementation. - Review invoices and coordinate work with the vendor. - Schedule and follow up on all security work orders. - Maintain and schedule maintenance on all security equipment. - Maintain security equipment inventory. - Develop and deliver status reports on assigned activities. - Perform other duties assigned. 
ID
2022-4442
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4535
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4538
Location
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-3767
Location
Olympia Branch
Company
Alaska USA Federal Credit Union
City
Olympia
Select State
WA
FLSA Status
Non-Exempt
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2022-4634
Location
Port Orchard Branch
Company
Alaska USA Federal Credit Union
City
Port Orchard
Select State
WA
FLSA Status
Non-Exempt
Reports To: Branch Manager II   Functions Supervised: Branch Office Activities   Primary Functions: Supervise the activities of the branch office with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of credit union products and services. Assume responsibility for the branch as assigned   Duties and Responsibilities:   - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly on an individual and group basis to establish and reinforce sales/service goals. - Ensure compliance with credit union marketing, image, and service delivery goals within area of responsibility. - Responsible for quality and accuracy of teller, new accounts, member service and loan transactions. - Responsible for the security, accountability, and control of branch office cash, negotiable items, and, as assigned, general ledger accounts. - Recommend and coordinate with the manager, branch promotional activities and programs on a routine basis to increase awareness and generate new business. - Coordinate the personnel functions for branch employees with manager to include staff scheduling, training, evaluating performance, employee morale, and policy compliance. - Ensure that branch personnel are familiar and comply with established policies and procedures. - Perform duties of Senior Financial Services Representative position as required. - Assume responsibility for the branch as assigned. - Obtain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned. - Perform other duties as assigned.
ID
2022-4623
Location
Big Bear Branch
Company
Alaska USA Federal Credit Union
City
Big Bear Lake
Select State
CA
FLSA Status
Non-Exempt
Reports to: Manager, Fair and Responsible Banking   Functions Supervised: None   Primary Functions: Responsible for developing, implementing, and maintaining an effective program to ensure the credit union remains in compliance with federal and state laws prohibiting Unfair, Deceptive, or Abusive Acts or Practices (UDAAP). Will identify and lead UDAAP risk and compliance initiatives, develop and refine appropriate risk and compliance monitoring and testing processes, and work with all levels and departments in the organization to understand and comply with consumer protection standards related to UDAAP.   Duties and Responsibilities: - Manage the enterprise UDAAP compliance policy and program to provide a consistent approach to how the credit union will identify, measure, monitor, and control UDAAP risks. - Establish and implement controls to minimize UDAAP risk throughout the entire lifecycle of credit union products and services. - Review, test, and monitor UDAAP risk areas on an ongoing basis and work with stakeholders on necessary improvements. - Ensure organization wide UDAAP training is timely and tailored to the credit union's UDAAP risks and employees' job functions. Evaluate, assign, and report on UDAAP training, take corrective action when needed. - Work with the Vendor Management team to monitor and test vendors and third parties for compliance with UDAAP prohibition policies and procedures. - Leverage internal and external information to conduct and provide comprehensive reviews of enterprise-wide focus topics that present potential UDAAP risk to the credit union. - Prepare and present management reports related to UDAAP compliance risk assessments and monitoring of UDAAP compliance related issues. - Participate in the complaint management program as a resource on UDAAP. - Create and maintain trust by working as a valued partner with business lines, senior leadership, and other compliance professionals to manage UDAAP compliance efforts at all levels of the organization. - Interact with state and federal regulators in a positive and constructive manner regarding the UDAAP compliance program and applicable requirements. - Seek out, develop, and maintain knowledge and skills through completion of continuing education and training pertinent to the position.
ID
2022-4320
Location
B Street Building North
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
FLSA Status
Exempt