Job Listings

If you’re ready for a long-term career with a financial institution that cares about their employees, offers numerous benefits, promotes from within, and has been serving communities for 70 years, you’ve come to the right place!

 

While creating a profile you'll have the opportunity to upload a resume (word or PDF format), cover letter, and provide information used to evaluate your qualifications. The information provided is reviewed to identify specific job qualification skills, and you may be contacted if your skills match a position for which we are currently recruiting.

 

Due to a system upgrade, if you are a returning applicant that applied prior to December 15, 2020, Please create and submit a new profile while browsing for new positions.

 

Equal Opportunity Employer

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 12

Reports To: Varies by location   Primary Functions: Answering the telephone and managing the switchboard. Greeting and escorting clients and visitors to the proper party. Maintaining the professional image of the Credit Union to callers and visitors. Assist the AVP in administrative support and marketing activities for the mortgage office.   Duties and Responsibilities: - Act as receptionist for the company; handle incoming calls and/or transfer of calls in a professional and courteous manner. - Assist and direct clients to appropriate individuals, and schedule and coordinate appointments as required. - Respond to inquiries and member questions and direct to appropriate personnel as needed. - Photocopy and collect documentation from members as directed. - Receive and distribute mail and faxes. - Catalog, order, and inventory supplies, materials and forms. - Participate in seminars and other training as directed to maintain knowledge and skill development. - Maintain skill set in usage and understanding of such applications as: MorStart, Symitar, Microsoft Office, Word, Excel and any other applications as needed. - Train relief operators when necessary. - Assist with various administrative duties as assigned.
ID
2021-2988
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Mortgage Company
City
Anchorage
Select State
AK
Reports To: Varies by location   Primary Functions: Process titles, UCC filing and other security instruments to perfect the credit union's lien.   Duties and Responsibilities:   - Receive, review, collect, monitor and process all documentation necessary to perfect the Credit Union's security interest (lien) on the title, UCC or other security instrument, in at least one state. - Perform consistent follow up on accounts pending title. Ensure the credit union's lien is recorded in a timely manner and in accordance with federal and state laws and on the correct security instrument. - Utilize title management system reports to facilitate follow up, including but not limited to working the accounts pending report daily. - Thoroughly and accurately document all activity in the title management system. - Inform management of any problematic aged accounts pending title or unusual activity. - Perform maintenance functions, including but not limited to, obtaining loan payoff information and preparing stop payments in a timely manner, as necessary. - Act as a liaison and work collaboratively with other departments. - Provide prompt, professional, helpful, knowledgeable and courteous member service. - Ensure compliance with laws, rules, regulations, policies and procedures applicable to titling processes and related credit union activities. - As assigned, perform title follow-up on indirect (dealer) loans pending title - Perform other duties as assigned
ID
2021-2983
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Varies by location   Functions Supervised: Manage, direct and control the operations of the Member Service Center with an emphasis on service delivery, member advocacy and staff development.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees regularly to establish and reinforce department and organizational goals. - Ensure compliance with credit union marketing, image and service delivery goals within area of responsibility. - Responsible for quality and accuracy of fulfilling member requests. - Responsible for the security, accountability and control of negotiable items. - Coordinate the personnel functions with the Assistant MSC Team Manager to include scheduling, training, performance evaluations, employee morale and policy compliance. - Support helplines dedicated for complex requests and escalated calls. - Provide support to staff by training and developing; coach, lead and motivate specialists. - Assume responsibility for the Member Service Center as assigned. - Perform duties of Assistant Member Service Center Team Manager. - Perform other duties as assigned.
ID
2021-2963
Location : Name
Debarr Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Fraud Operations Manager   Primary Functions: Perform activities related to fraud management   Duties and Responsibilities: - Investigate fraud claims involving ACH, Pre-authorized drafts, altered check, forged endorsements, unauthorized third party transfers, elder fraud, identity theft or other operations fraud issues. - Research discrepancies, accumulate all necessary information and take appropriate action to stop, and where possible, prevent fraud and identity theft losses. - Review daily reports for unauthorized share activity. - Maintain case files and work with law enforcement agencies and other credit union departments. - Enter fraud cases in the case management system. - Report suspicious activity as required by the Bank Secrecy Act. - Assist in the preparation of filing bonded claims and un-bonded charge off recommendations. - Conduct daily new business and member account and/or changed account review and due diligence actions in compliance with the USA Patriot Act Member Identification Program (MIP). - Receive and place calls to provide information to branches, the Member Service Center, lending departments and members on fraud, identity theft or Member Identification Program. - Perform other duties as assigned.
ID
2021-2985
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Assistant Manager, BSA / AML   Primary Functions: Perform activities related to money laundering and account monitoring for Bank Secrecy Act (BSA) related to Anti-Money Laundering (AML), Currency Transaction Reporting (CTRs) and Suspicious Activity Reporting (SAR), OFAC and The USA PATRIOT Act compliance for the Credit Union and subsidiary Credit Union Service Organizations (CUSOs).   Duties and Responsibilities: - Verify the receipt and accuracy of branch Currency Transaction Reports to process and perform FinCEN e-filing daily. - Monitor Currency Transaction Report Control Logs for BSA/AML compliance. - Investigate suspicious activities recorded in BSA/AML reports to accurately write SAR narratives as applicable. - Verify Suspicious Activity Reports. - Review Risk Management database reports for compliance and fraud prevention, reporting exceptions to BSA/AML Manager or other designee. - Perform administrative responsibilities for Lexis Nexis Bridger software and track Identity Theft Red Flag losses by category for annual Board of Director reporting compliance. - Review daily time critical reports to ensure accurate OFAC compliance for the Credit Union and CUSOs and respond to requests for analytical OFAC review providing further verification as requested. - Monitor Credit Union and CUSOs departmental procedures for BSA, OFAC, Identity Theft Red Flag, and The USA PATRIOT Act regulatory compliance, reporting variances to the BSA/AML Manager. - Provide input on the thresholds used in the Risk Management Database to ensure that the database is effective in providing only those situations that are truly suspicious. - Assist in the quarterly review of credit union accounts for BSA/OFAC compliance. - Perform other duties as assigned.
ID
2021-2981
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports To: Vice President, Commercial Services Administration   Functions Supervised: Commercial Underwriting   Primary Functions: Responsible for credit underwriting, annual reviews and risk grade management of the credit union’s commercial lending activities. This will include evaluating the credit worthiness of borrowers, loan structuring, risk analysis and ensuring the consistent application of approved credit policy. This position is also responsible for managing, mentoring and coaching of credit underwriting staff.   Duties and Responsibilities: -  Responsible for underwriting and risk management which includes financial and industry analysis, risk rating, and credit structure of new and existing commercial credit transactions. - Assists in the preparation of credit memorandums, loan and credit line renewals, extensions and modifications ensuring compliance with lending policies. - Oversees the development and administration of assigned staff to include validating the input of financial data within the software utilized for underwriting purposes. - Develops a credit training program that prepares loan review analysts and other junior credit administration personnel to become underwriters including managing, mentoring and coaching. - Makes recommendations for policy and procedure improvements for credit memorandums, approval process, and other credit department functions and implements them as warranted. - Maintain in-depth knowledge of credit union regulations, policies, and procedures as they relate to commercial lending. - Attends calls with loan officers as requested. - Provides underwriting support for the SBA loan program as needed. - Assists as needed with managing internal loan reviews and external audits. - Perform other duties as assigned.
ID
2021-2965
Location : Name
Anchorage Financial Ctr
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Vice President, Commercial Services Administration   Functions Supervised: Commercial Underwriting   Primary Functions: Responsible for credit underwriting, annual reviews and risk grade management of the credit union’s commercial lending activities. This will include evaluating the credit worthiness of borrowers, loan structuring, risk analysis and ensuring the consistent application of approved credit policy. This position is also responsible for managing, mentoring and coaching of credit underwriting staff.   Duties and Responsibilities: -  Responsible for underwriting and risk management which includes financial and industry analysis, risk rating, and credit structure of new and existing commercial credit transactions. - Assists in the preparation of credit memorandums, loan and credit line renewals, extensions and modifications ensuring compliance with lending policies. - Oversees the development and administration of assigned staff to include validating the input of financial data within the software utilized for underwriting purposes. - Develops a credit training program that prepares loan review analysts and other junior credit administration personnel to become underwriters including managing, mentoring and coaching. - Makes recommendations for policy and procedure improvements for credit memorandums, approval process, and other credit department functions and implements them as warranted. - Maintain in-depth knowledge of credit union regulations, policies, and procedures as they relate to commercial lending. - Attends calls with loan officers as requested. - Provides underwriting support for the SBA loan program as needed. - Assists as needed with managing internal loan reviews and external audits. - Perform other duties as assigned.
ID
2021-2987
Location : Name
Renton Financial Center
Company
Alaska USA Federal Credit Union
City
Renton
Select State
WA
Reports To: Vice President, Commercial Services Administration   Functions Supervised: Commercial Underwriting   Primary Functions: Responsible for credit underwriting, annual reviews and risk grade management of the credit union’s commercial lending activities. This will include evaluating the credit worthiness of borrowers, loan structuring, risk analysis and ensuring the consistent application of approved credit policy. This position is also responsible for managing, mentoring and coaching of credit underwriting staff.   Duties and Responsibilities: -  Responsible for underwriting and risk management which includes financial and industry analysis, risk rating, and credit structure of new and existing commercial credit transactions. - Assists in the preparation of credit memorandums, loan and credit line renewals, extensions and modifications ensuring compliance with lending policies. - Oversees the development and administration of assigned staff to include validating the input of financial data within the software utilized for underwriting purposes. - Develops a credit training program that prepares loan review analysts and other junior credit administration personnel to become underwriters including managing, mentoring and coaching. - Makes recommendations for policy and procedure improvements for credit memorandums, approval process, and other credit department functions and implements them as warranted. - Maintain in-depth knowledge of credit union regulations, policies, and procedures as they relate to commercial lending. - Attends calls with loan officers as requested. - Provides underwriting support for the SBA loan program as needed. - Assists as needed with managing internal loan reviews and external audits. - Perform other duties as assigned.
ID
2021-2986
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2982
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Manager, BSA/AML   This is a Supervisory Position Functions Supervised: BSA/AML Analysts and staff.   Primary Functions: Perform activities related to money laundering and account monitoring for Bank Secrecy Act (BSA) related to Anti-Money Laundering (AML), Currency Transaction Reporting (CTRs) and Suspicious Activity Reporting (SAR), OFAC and The USA PATRIOT Act compliance for Alaska USA Federal Credit Union and CUSOs (referred to collectively as the Enterprise). Support supervision of BSA/AML personnel and compliance with outstanding BSA/AML and OFAC related regulations for the Enterprise.   Duties and Responsibilities:   - Act in capacity of the back-up BSA Officer for the Enterprise. - Maintain current in-depth knowledge of BSA and the Office of Foreign Assets Control (OFAC) regulations and corresponding relationship to enterprise-wide policies and procedures providing support as applicable. Maintain appropriate BSA/AML procedures including Bridger Insight XP. - Provide expertise and support and conduct training of BSA/AML Analysts for the completion of Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) and OFAC. - Conduct regular review of eligible accounts to establish and/or maintain CTR exemption status. - Review accounts to ensure Money Service Businesses (MSBs), Marijuana Related Businesses (MRBs) and other high risk accounts are tracked, audited and reported appropriately. - Ensure suspected illegal activities or violations of the BSA are tracked and reported to the appropriate departments and agencies within required time frames. - Oversee the review of the BSA/AML application for reporting of money laundering, cash or check kiting activity and other irregular activities. - Work with law enforcement (LE) to complete subpoenas and other routine enforcement actions related to BSA compliance as requested. - Perform other duties as assigned.
ID
2021-2945
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2961
Location : Name
West Dimond Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2967
Location : Name
Victorville Branch
Company
Alaska USA Federal Credit Union
City
Victorville
Select State
CA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2948
Location : Name
W Northern Lights Branch
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions and member service activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform financial transactions such as deposits, withdrawals, payments and/or other account transactions in an accurate and efficient manner. - Open all types of new accounts while assisting the member to effectively use account. - Receive and process member service requests. Identify, research and correct member account discrepancies. - Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. - Perform other duties as assigned.
ID
2021-2977
Location : Name
Fairbanks Financial Cntr
Company
Alaska USA Federal Credit Union
City
Fairbanks
Select State
AK
Reports To: Varies by location   Primary Functions: Perform insurance support functions   Duties and Responsibilities:   - Perform insurance functions necessary to support an Account Manager to include, but not limited to, processing claims, billings, file maintenance, policy changes processed by upload or memo, cancellation requests and binders. - Sort, scan and assign mail in ImageRight. - Inactive files. - Upload payments. - Run download. - Order supplies. - Follow up on Suspenses. - Update non-download renewals in AMS. - Check new and renewal policies. - Assign CRM and WEB referrals to Sales Agents or Account Managers. - Maintain Plines mailbox. - Process return mail and address changes. - Send renewal Checklist and Anniversary cards to clients. - Back up receptionist- duties to include greeting and escorting clients and visitors to proper party and answering receptionist phone. - Perform other duties as assigned.
ID
2021-2943
Location : Name
Tacoma Fin Cntr
Company
Alaska USA Insurance Brokers
City
Tacoma
Select State
WA
Reports to: Varies by location   Functions Supervised: None   Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service while recommending financial products and services to meet member needs. Actively engage members at every opportunity to deepen relationships by asking open-ended questions. Contribute to the growth of the credit union by meeting individual, branch and business line goals through cross sales activities. Accurately perform teller transactions, member service activities and loan activities.   Duties and Responsibilities: - Engage with existing and prospective members to create a positive member experience through prompt, professional, helpful, knowledgeable and courteous member service. - Be knowledgeable of credit union products and services, answer inquiries and provide accurate information to members on all types of accounts, and other credit union services. - Cross sell credit union products and services by understanding the unique financial goals of each member and tailoring solutions to meet each specific need. - Confidently build meaningful relationships in-branch, as well as in the community by executing a variety of member engagement strategies through relationship calling, in-person conversations and referrals to other business lines. - Perform duties of Financial Services Representative II position. - Perform progressively responsible duties to include: a. Provide support to branch staff by training and developing and by approving transaction authorizations. b. Perform opening and closing procedures as required including all security checks. c. Coach, lead and motivate branch employees; promote participation in cross sales of products and services. d. Assist with the design and implementation of branch promotions. - Obtain state mandated insurance license to quote and bind Personal Lines Insurance products, as assigned. - Assist with supervision of branch staff as assigned. - In the absence of Assistant Branch Manager, oversee branch operations as assigned. - Perform other duties as assigned.
ID
2021-2966
Location : Name
Glendale Financial Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
  Reports to: Vice President, Special Credits Operations Functions Supervised: Enforcement Actions Primary Functions: Responsible for management of member accounts associated with any type of legal action concerning Special Credits functions. Duties and Responsibilities: - Provides support in obtaining legal advice to appropriate Special Credits staff to mitigate risks and expenses on litigation cases. Makes recommendations for appropriate legal avenues and attorney opinions. Provides initial review and assessments of new cases. -  Responsible for management and quality/compliance oversight of collection assignments to attorneys for judicial actions to recover collateral and financial obligations. -  Coordinates and manages external attorney qualifications, fee structures, and legal expenses for final approval of the Legal Services and tracks the approved Attorney networks. -  Responsible for developing a model with thresholds for referrals of cases to reduce expenses and maximize oversight, and makes prudent decisions for case referrals. -  Tracks and analyzes court cases and issues Special Credits is involved in. Makes recommendations to the management on appropriate policy updates and areas of potential exposure. - Communicates court decisions affecting collections and makes recommendations for policy and procedure updates based on current case law to mitigate exposure. - Holds communication forums to keep Special Credits staff prepared and updated on recent court decisions regarding collections. - Recommends staff training and updates to Sr. Special Credits Training Officer for training plans, communication and delivery to staff. - Works with Legal Services and outside council to ensure the department is operating within the laws of the carious states the credit union conducts collections business in. - Responsible for compliance of functions under their supervision for all procedures and practices as well as local, state and federal laws associated with judicial processes on member accounts. - Responsible for performance and development of assigned Officers and Specialists to ensure timely and correct completion daily work, to include court deadlines. - Act as liaison between Legal Services Department. - Perform other duties as assigned.
ID
2021-2976
Location : Name
B Street Building South
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Operations Support Officer   Functions Supervised: None   Primary Functions: Administer the credit union's specialty accounts to include IRA, HSA, business, trust and fiduciary accounts. Manage the Notary, Medallion Signature Guarantee, and Signature Validation programs. Process declaration of loss requests and replacement check orders. Coordinate and process all deceased member claims for the credit union including establishing Estate accounts. Assume increasing responsibilities as experience, tenure and training demonstrates.   Duties and Responsibilities:   - Provide support and administration of special account types such as IRA, HSA, trust, business, guardian/conservator and representative payee accounts. - Administer the Notary, Medallion Guarantee, and Signature Validation programs; provide support and answer questions. - Maintain and process declaration of loss requests, returned check orders, and safe deposit box leases. - Research, collect, and process information for deceased member claims. - Coordinate and communicate with designated representatives and family members of the decedents. - Coordinate and communicate with branch staff and appropriate business units and vendors regarding deceased claims. - Establish new account relationships, Estate accounts, and Fiduciary accounts and transfer assets as required. - Reconcile assigned department general ledgers. - Perform other duties as assigned.
ID
2021-2962
Location : Name
C Street Administration
Company
Alaska USA Federal Credit Union
City
Anchorage
Select State
AK
Reports To: Operations Support Officer   Functions Supervised: None   Primary Functions: Administer the credit union's specialty accounts to include IRA, HSA, business, trust and fiduciary accounts. Manage the Notary, Medallion Signature Guarantee, and Signature Validation programs. Process declaration of loss requests and replacement check orders. Coordinate and process all deceased member claims for the credit union including establishing Estate accounts. Assume increasing responsibilities as experience, tenure and training demonstrates.   Duties and Responsibilities:   - Provide support and administration of special account types such as IRA, HSA, trust, business, guardian/conservator and representative payee accounts. - Administer the Notary, Medallion Guarantee, and Signature Validation programs; provide support and answer questions. - Maintain and process declaration of loss requests, returned check orders, and safe deposit box leases. - Research, collect, and process information for deceased member claims. - Coordinate and communicate with designated representatives and family members of the decedents. - Coordinate and communicate with branch staff and appropriate business units and vendors regarding deceased claims. - Establish new account relationships, Estate accounts, and Fiduciary accounts and transfer assets as required. - Reconcile assigned department general ledgers. - Perform other duties as assigned.
ID
2021-2975
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ
  Reports to: Vice President, Special Credits Operations Functions Supervised: Enforcement Actions Primary Functions: Responsible for management of member accounts associated with any type of legal action concerning Special Credits functions. Duties and Responsibilities: - Provides support in obtaining legal advice to appropriate Special Credits staff to mitigate risks and expenses on litigation cases. Makes recommendations for appropriate legal avenues and attorney opinions. Provides initial review and assessments of new cases. -  Responsible for management and quality/compliance oversight of collection assignments to attorneys for judicial actions to recover collateral and financial obligations. -  Coordinates and manages external attorney qualifications, fee structures, and legal expenses for final approval of the Legal Services and tracks the approved Attorney networks. -  Responsible for developing a model with thresholds for referrals of cases to reduce expenses and maximize oversight, and makes prudent decisions for case referrals. -  Tracks and analyzes court cases and issues Special Credits is involved in. Makes recommendations to the management on appropriate policy updates and areas of potential exposure. - Communicates court decisions affecting collections and makes recommendations for policy and procedure updates based on current case law to mitigate exposure. - Holds communication forums to keep Special Credits staff prepared and updated on recent court decisions regarding collections. - Recommends staff training and updates to Sr. Special Credits Training Officer for training plans, communication and delivery to staff. - Works with Legal Services and outside council to ensure the department is operating within the laws of the carious states the credit union conducts collections business in. - Responsible for compliance of functions under their supervision for all procedures and practices as well as local, state and federal laws associated with judicial processes on member accounts. - Responsible for performance and development of assigned Officers and Specialists to ensure timely and correct completion daily work, to include court deadlines. - Act as liaison between Legal Services Department. - Perform other duties as assigned.
ID
2021-2978
Location : Name
Glendale Ops Center
Company
Alaska USA Federal Credit Union
City
Glendale
Select State
AZ