Consumer Lending Processing Specialist I, II, III

Alaska USA Federal Credit Union
Full Time
C Street Administration
Minimum Salary Grade
Category 14: $41,484 depending on experience
Work Hours
Monday- Friday: 9:30 am - 6:30 pm w/ rotating Saturdays
Regular Schedule is five 8 hour days
Addition Shift Differential
FLSA Status


Reports to: Consumer Lending Processing Supervisor I


Functions Supervised: None


Primary Functions: Coordinate branch/member closings and perform necessary data input.


Duties and Responsibilities:

  1. Respond to all phone, mail and internet generated member inquiries regarding loan approvals, denials, guidelines, policies, and programs.
  2. Contact members and branches with approved loan requests, advise them of the terms and conditions of the loan.
  3. Coordinate with members and branches to obtain the necessary information and documentation for loan closing.
  4. Process, fund, and close CLC mail and E-Sign loans.
  5. Obtain all loan related documents, verify validity of title documents, and obtain loan payoffs when necessary.
  6. Create and review loan checklists.
  7. Create adverse actions letters and Pre-Approval letters as needed.
  8. Monitor and process requests and applications in assigned loan queues, phone queues and email inboxes.
  9. Perform other duties as assigned.


Education: High school graduate or equivalent.


Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: One year increasingly responsible experience in a related position, preferably within the consumer loan area or a comparable member service-related position with this credit union. One year direct public contact experience preferred. Must be able to type 35 wpm, operate a 10-key calculator and be familiar with on-line data operations. Must have ability to diplomatically handle difficult situations. Must be willing to work evenings and weekends.

Tenure: Consumer Lending Processing Specialist II or III, Category 13 or 12, requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.


Equal Opportunity Employer


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