Reports To: Research Administration Officer
Primary Functions: Research exception reports and resolve account problems.
Duties and Responsibilities:
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Must have the ability to clearly and effectively communicate with members and employees on complex account issues. The position requires an aptitude for math and general accounting. The ability to work with limited supervision, solve problems, display good judgment, and pay attention to detail is also required. Must be well organized and able to adapt to new policies and procedures. One year experience with this credit union preferred.
Tenure: Research Quality Assurance Specialist II, category 14, requires nine months tenure in the Research Quality Assurance Specialist I position with performance that meets or exceeds expectations. Senior Research Quality Assurance Specialist , category 13, requires twelve months tenure in the Research Quality Assurance Specialist II position with performance that meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Equal Opportunity Employer