Title Specialist I, II, III

ID
2021-2825
Company
Alaska USA Federal Credit Union
Type
Full Time
Location
C Street Administration
City
Anchorage
Minimum Salary Grade
Category 16 Alaska: $33,366 depending on experience
Work Hours
Monday – Friday: 9:00 am – 5:30 pm
Regular Schedule is five 8 hour days
Yes
Addition Shift Differential
None

Overview

Reports To: Varies by location

 

Primary Functions: Process titles, UCC filing and other security instruments to perfect the credit union's lien.

 

Duties and Responsibilities:

 

  1. Receive, review, collect, monitor and process all documentation necessary to perfect the Credit Union's security interest (lien) on the title, UCC or other security instrument, in at least one state.
  2. Perform consistent follow up on accounts pending title. Ensure the credit union's lien is recorded in a timely manner and in accordance with federal and state laws and on the correct security instrument.
  3. Utilize title management system reports to facilitate follow up, including but not limited to working the accounts pending report daily.
  4. Thoroughly and accurately document all activity in the title management system.
  5. Inform management of any problematic aged accounts pending title or unusual activity.
  6. Perform maintenance functions, including but not limited to, obtaining loan payoff information and preparing stop payments in a timely manner, as necessary.
  7. Act as a liaison and work collaboratively with other departments.
  8. Provide prompt, professional, helpful, knowledgeable and courteous member service.
  9. Ensure compliance with laws, rules, regulations, policies and procedures applicable to titling processes and related credit union activities.
  10. As assigned, perform title follow-up on indirect (dealer) loans pending title
  11. Perform other duties as assigned

Qualifications

Education: High school graduate or equivalent.

 

Creditable Experience in Lieu of Education: Not Applicable.

 

Experience/Skills: Six months general office experience which includes direct customer contact. Must be self-motivated, resourceful, and possess excellent organizational, verbal and written communication skills. Proficiency at typing, at least 45 wpm, and a knowledge of personal computers required.

 

Tenure: Title Specialist II, category 15 requires six months tenure in the Title Specialist I position with performance that meets or exceeds expectations. Title Specialist III, category 14 requires nine months tenure in the Title Specialist II position with performance that meets or exceeds expectations. Directly related financial institution, dealership or motor vehicle department experience and/or accelerated training completion may be substituted for tenure. Must have completed all University training classes pertaining to this position.

 

Equal Opportunity Employer

 

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