Reports To: Varies by location
Primary Functions: Responsible for assisting in the design, performance and support of data communications devices, systems and services, firewall infrastructure and security for all external network connections. This includes remote access, intrusion detection, and proxy services of the credit union and its subsidiaries.
Duties and Responsibilities:
Education: Bachelor's degree in Computer Science or Electrical Engineering.
Creditable Experience in Lieu of Education: Equivalent technical training and/or network certifications required.
Experience/Skills: Six years experience in voice and data communications including two years as a Network Engineer II or equivalent experience or training. Must have strong working knowledge of cabling standards and best practices. CCNP required, CCDP or higher certifications highly desirable. Must be proficient in the configuration and troubleshooting of CISCO routers, switches, and firewalls. Should be familiar with network analyzers and management systems, including Sniffer and CiscoWorks. Experience with Cisco IP Telephony networks: Talari and Palo Alto a plus. Must have good communications and interpersonal skills. Must have good project management and coordination skills.
Tenure: Assignment to the Network Support Analyst I category 10, Network Support Analyst II category 09, Network Support Analyst III category 08, or Senior Network Support Analyst category 07 will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.