Personnel Support Specialist I, II, Senior

Alaska USA Federal Credit Union
Full Time
Anchorage Financial Ctr
Minimum Salary Grade
Category 17 Alaska: $31,949 depending on experience
Work Hours
Monday - Friday: 9:00 am - 5:30 pm
Regular Schedule is five 8 hour days


Reports To: Employment Manager


Primary Functions: Receptionist and clerical support.


Duties and Responsibilities:


  1. Act as the department's receptionist. Greet and respond to routine inquiries via phone, email, or in person.
  2. Assist applicants with the online employment application process and provide position status updates.
  3. Responsible for timely and accurate data entry utilizing various system applications.
  4. Receive and distribute mail for the department.
  5. Responsible for monitoring, ordering, and organizing office supplies.
  6. Responsible for accurate filing of departmental materials. Maintain a variety of departmental control and documentation logs and records.
  7. Maintain the integrity and confidentiality of personnel information and records.
  8. Perform other duties as assigned.


Education: High school graduate or equivalent.


Creditable Experience in Lieu of Education: Not Applicable


Experience/Skills: Six months professional receptionist or secretarial experience with knowledge of Microsoft Windows, Outlook, Word and Excel. Experience with multi-line phones and the ability to type 45 wpm required. Use of a 10-key calculator may be required. Must be articulate and possess the ability to communicate well with the public via telephone and in person. Human Resources experience preferred.


Tenure: Personnel Support Specialist II, category 16 requires six months tenure in the Personnel Support Specialist I position category 17 with performance that meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure.


Equal Opportunity Employer



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